The browser cache is a folder containing copies of some data from the pages that you've visited. The cache usually stores page elements that aren't likely to change often, such as music, videos, images, styles, and scripts. When you open a page you've visited before, the browser doesn't access it on the internet again but loads it from the cache instead. This makes the page open faster and decreases the network load.

Clear the cache

  1. Tap   → .
  2. Go to the Privacy section.
  3. Tap Clear data.
  4. Select Cache.
  5. Deselect all other options (if you only want to delete the browser cache).
  6. Click Clear.
  7. Confirm deletion.

If you can't find the information you need in Help or you are having issues with Yandex Browser for Mobile, please describe your actions step by step. Take a screenshot if possible. This will help our support specialists quickly find a solution for the issue you're experiencing.

Note. To resolve issues with Yandex services, please contact support of these services:
Yandex Browser for desktop
If you have problems using the desktop version of Yandex Browser, you can contact us directly from the browser: go to  → Advanced → Report problem or fill out the form.
Yandex Home page
If your question is about the Yandex Home page (for example, you want to change the theme, customize blocks or icons for services, or find YooMoney), contact us using this form. Select the option Question about Yandex Home page.
Yandex Mail
If your have questions about Yandex Mail (for example, how to disable ads, import messages from other mailboxes, restore deleted emails, or find messages in the Spam folder), use this form.
Yandex Search and search results
If you have questions about Yandex Search and search results (for example, about site ranking or invalid search results), contact us using this form.