Permissions

During the installation process, Yandex Browser for Mobile will ask you for some permissions and accesses that the app requires to function properly.

Microphone access

Required for voice search and talking to Alice.

If you refused to give the browser access to the microphone during installation, you can do it later:

Note. Mobile device manufacturers may change the Android interface. Below are instructions for Androids without modifications.
  1. Open your smartphone settings.
  2. Tap Apps & notifications → App permissions → See all apps.
  3. In the list of apps, select Yandex Browser.
  4. Tap Permissions.
  5. Enable the Microphone option.

Access the camera

Required for image search.

If you refused to give the browser access to the camera during installation, you can do it later:

Note. Mobile device manufacturers may change the Android interface. Below are instructions for Androids without modifications.
  1. Open your smartphone settings.
  2. Tap Apps & notifications → App permissions → See all apps.
  3. In the list of apps, select Yandex Browser.
  4. Tap Permissions.
  5. Enable the Camera option.

Location

Your location is used in the following cases:

  • Sites can show you the most relevant information (for example, the local weather, traffic info, or a map).
  • The SmartBox shows more accurate search suggestions (for example, about the weather).
  • Settings show a list of search engines used in your region.
  • The Tableau displays a default collection of sites for your region.

If you refused to give the browser access to your location during installation, you can do it later:

Note. Mobile device manufacturers may change the Android interface. Below are instructions for Androids without modifications.
  1. Open your smartphone settings.
  2. Tap Apps & notifications → App permissions → See all apps.
  3. In the list of apps, select Yandex Browser.
  4. Tap Permissions.
  5. Enable the Location option.

Access to contacts

Required for calls using Alice.

Note. Mobile device manufacturers may change the Android interface. Below are instructions for Androids without modifications.
  1. Open your smartphone settings.
  2. Tap Apps & notifications → App permissions → See all apps.
  3. In the list of apps, select Yandex Browser.
  4. Tap Permissions.
  5. Enable the Contacts option.

If you can't find the information you need in Help or you are having issues with Yandex Browser for Mobile, please describe your actions step by step. Take a screenshot if possible. This will help our support specialists quickly find a solution for the issue you're experiencing.

Note. To resolve issues with Yandex services, please contact support of these services:
Yandex Browser for desktop
If you have problems using the desktop version of Yandex Browser, you can contact us directly from the browser: go to  → Advanced → Report problem or fill out the form.
Yandex Home page
If your question is about the Yandex Home page (for example, you want to change the theme, customize blocks or icons for services, or find YooMoney), contact us using this form. Select the option Question about Yandex Home page.
Yandex Mail
If your have questions about Yandex Mail (for example, how to disable ads, import messages from other mailboxes, restore deleted emails, or find messages in the Spam folder), use this form.
Yandex Search and search results
If you have questions about Yandex Search and search results (for example, about site ranking or invalid search results), contact us using this form.