File requirements

Select the type of data to be uploaded:

CRM data

Expansion

CSV

Maximum size

1 GB

Encoding

UTF-8 or Windows-1251

Entry format

The first data string should list the field names, separated by commas. Each data string is a separate client entry (multiple anonymous IDs can be found for one string). Entry fields are separated by commas.

Field values can be hashed (SHA-256). To make sure that values are processed correctly, when creating a segment, enable the Hashed data option and select the appropriate hashing algorithm.

Warning

Starting January 2025, uploading new MD5 hashes is no longer supported. To upload new data, use SHA‑256.

The entry must contain at least one of these fields: phone, email. The remaining fields are optional.

phone

Phone number.

A string of numbers that contains the mobile phone number and country code. You cannot insert spaces or use additional symbols.

79995551111

7 (999) 555-11-11

email

Email address.

A string of Latin characters, including the @ symbol and the domain name. You cannot use uppercase letters.

mail@yandex.ru

Mail@yandex.ru

external_id

The client ID in the CRM.

Alphanumeric string without spaces or extra characters.

There are other fields that contain information about the client, such as the client's gender or date of birth.

Example of an entry without hashed values
external_id,phone,email,gender,birthdate
1,79876543210,mail@yandex.ru,M,01.01.1970
2,79012345678,example2@yandex.ru,F,01.01.1980
SHA-256 hashing example
external_id,phone,email,gender,birthdate
1,90f42df8309cc6c1dfd430a3f4ea7d6bfaa19f1853c6d16ec5ca30b40006476a,b94d27b9934d3e08a52e52d7da7dabfac484efe37a5380ee9088f7ace2efcde9,M,01.01.1970
2,d5579c46dfcc7f18207013e65b44e4cb4e2c2298f4ac457ba8f82743f31e930b,d3920c46dfcc7f18207013e65b44e4cb4e2c2298f4ac457ba8f23482f31e327b,F,01.01.1980

Minimum number of entries

100

Mobile device IDs

Expansion

CSV or TXT

Maximum size

1 GB

Encoding

UTF-8 or Windows-1251

Entry separator

Comma
aaaaaaaa-bbbb-cccc-1111-222222222200,aaaaaaaa-bbbb-cccc-1111-222222222201
Line break
aaaaaaaa-bbbb-cccc-1111-222222222200
aaaaaaaa-bbbb-cccc-1111-222222222201
Tab
aaaaaaaa-bbbb-cccc-1111-222222222200    aaaaaaaa-bbbb-cccc-1111-222222222201

Entry format

Android (GAID)

Lowercase alphanumeric string separated by hyphens.

aaaaaaaa-bbbb-cccc-1111-222222222200

iOS (IDFA)

Uppercase alphanumeric string separated by hyphens.

AAAAAAAAA-BBBB-CCCC-1111-222222220000

aaaaAAAAABBBBCCCC1111222222220000

Data in your file can be hashed (SHA-256). In this case, each entry must be hashed separately.

Warning

Starting January 2025, uploading new MD5 hashes is no longer supported. To upload new data, use SHA‑256.

SHA-256 hashing example
7f5a79d4db79f26ed3c0561ac2fa6d67dd5d37671a5a49485a0ad1b98250177f
e61ac33a64f562fbc02e3c6eaab03ef9fa9c3a142a3492bde07339fe45e9fd7a
91cf462f2f542a7e6f19ef7f0b5d0d046cc566cc4da58d3a62a48c5a6fa24de5

Minimum number of entries

100

Still have questions?

Alert

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