Troubleshooting the device

You can use Addappter to check if the connected device works correctly. It troubleshoots the screen, vibrating alert, cameras, sensors, speakers, microphone and Wi-Fi module. To troubleshoot the device:

  1. Connect the device to the computer and click the Diagnostic button in Addappter. The troubleshooting application is installed on the device. Wait until the device displays the “Smartphone troubleshooting” messages.

  2. Tap the Start button on the device and follow the instructions on the screen.

    Note. If you didn't enter the Wi-Fi network and password in the Addappter settings, the wireless module is not checked.

  3. When the troubleshooting is completed, tap the Quit button on the device.

  4. Click the Completed button in Addappter.