---
metadata:
  - name: generator
    content: Diplodoc Platform v5.50.6
alternate:
  - https://yandex.com/support/abuse/en/troubleshooting/mail/phishing.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com/support/abuse/en/llms.txt


# I have received a message asking me to send my username and password

Fraudsters often try to access the password for your email or other accounts by pretending to be from a website administration or support service. They use a fake reply address and ask you to send them your username and password to “reactivate” your account or receive a “secret” or “lost” message.

Important! Yandex never asks you for your password! Never enter your username or password on unknown websites. When logging into Yandex, make sure the website address looks like this `name.yandex.ru/section`. You should see the `/` symbol after “yandex.ru”. Details on password phishing can be found in [Help](https://yandex.com/support/common/security/phishing.html).

{% note alert %}

If you received a suspicious message that asks you to enter your Yandex or Yandex Money username and password or reactivate your account, please forward the message to us at [phishing@support.yandex.ru](mailto:phishing@support.yandex.ru). On the forwarding page, enable the **Send " " as attachment** option at the bottom.

{% endnote %}