The internal TMS performs preliminary order routing, and this data is sent to the RouteQ server at regular intervals. This is done to increase route density and free up resources to handle new orders.
The routing solution can swap orders and reassign them to other, more suitable routes. The only thing that doesn’t and mustn’t change is the time slot selected by the customer.
For example, TMS filled 18 vehicles with orders. RouteQ reassigned some orders and reduced the number of vehicles to 15 or 16. These 2 or 3 vehicles, now vacant, are available for delivering orders.
Such iterations take place several times a day helping the company maximize the utilization of each vehicle and accept additional orders.