RouteQ can also be used to speed up order picking at warehouses. This is essential because, with delays in picking orders, couriers will simply have nothing to deliver.
At SUNLIGHT, order preparation can take up to 10 minutes. The picker searches for the right jewelry item, packs it in a branded red box with a ribbon, and puts the order in the bag together with a gift.
This is where the rolling wave planning feature of RouteQ came in handy. The algorithm retrieves data from the automated routing system, processes confirmed orders, and sends them to the warehouse. With this approach to planning, the company can avoid overloading the warehouse and deliver purchases on time, even with unplanned peaks in order volume. Rolling wave planning also expands the time when the company can take orders.
SUNLIGHT were also able to integrate this feature in its mobile app – all thanks to the flexibility of the RouteQ solution. Pickers sign in to the app before their shift and use it to confirm orders and search for the products. The company sends out address lists to couriers through the app, and the couriers use it to complete orders, reschedule deliveries, and call customers.