Yango.Deli is built on a traditional retail logistics model. In each city, there’s a distribution center that receives goods from suppliers based on Yango.Deli orders, with those goods then delivered to the dark stores.
Back when Yango.Deli had just launched its network of dark stores, the company was handling delivery scheduling and manual routing. Volumes grew, however, even doubling over the last six months, and with them has grown the load on the logistics department.
The planned scale increase meant scheduling had to be automated, and that was when Yandex.Routing came into the picture. With its algorithms in the fold, the logistics team provides oversight for the delivery scheduling process, tabulating the number and type of vehicles needed, and keeps an eye on transport contractors.
RrouteQ makes automatic scheduling a piece of cake: the system might spit out results for tomorrow that require nine 3.5-ton trucks, two refrigerator trucks, and four five-ton trucks. Those numbers are then handed over to transport companies based on SLAs and freight costs.
Drivers use the mobile app Yandex.Courier to let the logistics team track orders and expected dark store delivery times. Once the data is collected in the app, it’s sent to the team and made available for further analysis. Delivery monitoring is covered, and the team also has a tool they can fall back on if there are disputes regarding delivery arrival times.