люблю именно этот филиал Казпочты. большой, просторный, много окон и, соответственно, сотрудников. всегда вежливые, отзывчивые, полностью проконсультируют, подскажут. часто забираю посылки с aliexpress, и отправляю посылки по Казахстану. обслуживание проходит быстро, буквально минут 5, не больше. редко, но бывает, что табло не работает. и не смотря на это, сотрудники оперативно работают, чтобы не создавать большую очередь.
Service alas and ah (I pay utilities every month and the same thing every time: there is no small change ( 1, 2, 3, 4, 5, 10 tenge). But if I don't have even 1 tenge, then I will see and hear a lot of negativity in my address. The cashiers are kind of angry, nervous. Another unpleasant moment: it is very stuffy indoors, especially when there are a lot of people. And it does not depend on the time of year and the presence or absence of heating. I understand that employees may be uncomfortable (cool or ...), but customers are also people and it's very bad when you go out all sweaty (especially in the cold season). About the good: there is a very pleasant, polite, charming woman at the reception (I don't know the admin or the manager). He addresses everyone with a smile, politely. She serves very quickly and if there is a conflict situation, she solves everything very professionally.
Clean, the consultants are friendly, there is a restroom, the ATM outside is often not working properly, a second one is installed in the task, there is a parcel tracking program