The intrusive staff who does not issue a check, handing over the goods and the check from the bank terminal, saying "goodbye", then say that they are to blame for turning around and leaving. Apparently, it was necessary to wait until the store closed. When you stand and calmly choose, telling the consultants that you will look at everything yourself and choose, they will follow you as if you were a thief. Even the situation today: I came for a certain mascara, I take it in my hands, and the seller, taking it from me, says that we have a tester here. Is it okay???
The price category of the product is above average. The shops, the company and the staff are all on the level. But for a long time now, apart from my favorite shower gel, I can't find it for myself, although it used to be quite the opposite and I couldn't get out without buying it.
Good evening. According to your promotion, we came to the store, bought products, but did not receive the promised bonus (a bag from the French brand Le temps des cerise's when buying from 1,190 rubles). Today, on 02/21/2022, my daughter's store explained that the promotion was valid, but when paying for goods in the amount of 1200 rubles, the gift for the promotion was refused. Without explanation. Thus, they caused moral damage to the child. I warn buyers about the unfair attitude of Yves Rocher sellers in fulfilling their obligations to these promotional products.
If you want to buy cosmetics and perfume from a French brand, then it's here. Yves Rocher keeps his brand and compliance, for example creams, if it says moisturizing, then moisturizes exactly. The prices fully correspond to the composition of the products.