Great place! But one day I came across the disgusting behavior of the managers of this institution.
Sometimes a room is rented for special service. This is normal, on social media. The social networks on the official page publish information about the event and the time of its holding.
That day, the room was rented until 17:00, great!! I collect the child, go out, come to the cafe, the administrator claims that I made a mistake and they rent until 18:00 ...
I check the social networks.. indeed, it's already 18:00..
But the Internet remembers everything!! It turns out that the guys who were resting at the last moment realized that it was too early for them to leave at 17:00. And the administration did not come up with anything better than how to change work schedules in 10 minutes. before the opening.. That is, during the time I was driving there, the time changed an hour ahead.. a paradox.. Einstein is terrified.
But I was outraged by this vile lie that the information appeared long before my arrival, while the truth was not provided with indisputable evidence of their lies.
The manager of the institution, with whom I spoke on the phone, did not really want to resolve the conflict, but only claimed that she understands me as a parent, and she is one herself, however, claims that I need to get into the situation and wait for the opening on the street within an hour! 😂
If it's winter there!
Well, of course there was a desire to describe the situation in the book, but the book is absolutely clean.. 😂, well, that is, it is not filled in.
As it is, that place is good. At that time it cost 15 rubles per hour. Tea, coffee, cake..
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Минчанин
Level 15 Local Expert
November 24, 2023
An interesting place for our children within walking distance for residents of the neighborhood: everything is beautiful inside and glamorous on Instagram.
The whole space is divided into zones, a large number of wooden toys, there is an opportunity to have a quiet coffee for parents and have a snack. The child could not get out of here for a couple of hours, especially he was delighted with the mirrors with ears in the bathroom.
A few words about the disadvantages… The entrance door is directly from the street and without a vestibule, in severe frosts a small draft and a garden for small visitors will already have to be missed due to illness.
The windows were not completely washed after opening and neither the stickers nor the cork oak construction gaskets were completely removed. This is a small thing that reflects the general approach and means that with a more thorough analysis, you can find a number of critical and significant shortcomings.
Visitors and the administration of the institution, represented by the "director" of the chain Maria and the "head" of the branch Alina, park right on the sidewalk near the entrance to the institution, ignoring the comments of local residents.
During major events, sound equipment is brought, the ceiling is sound-proofed and besides, it does not look quite presentable against the general background, it would be quite possible to make it suspended by the type of Grillato.
Thus, during the period of major children's holidays, the daytime sleep of infants above the floors located and the good mood of their mothers is now under great question.
In this institution, apparently, a lot of mental strength and material resources have been invested, but the above-mentioned details and not quite a good choice of location spoil all the good impression.
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3
Алена Дударева
Level 5 Local Expert
January 18
We have been to this children's cafe 2 times and got a completely different impression.
For the first time, we were delighted with the square footage of the cafe and new beautiful toys.
The second time, unfortunately, the overall impression remained negative. After about half an hour in the cafe, the employee asked to roll the stroller out onto the street, as many guests had come. The request itself is clear to me. But it's unpleasant that in the cold I had to leave a one-year-old child unattended in a cafe and go roll out a stroller at -13 degrees. Then the child needed a diaper, there were only 2 diapers in the toilet of the cafe, the size of a newborn. I had to go outside again (I keep them in the stroller) and leave the child alone again.
When we were about to leave, a dressed and shod child (not sitting in a stroller, since she was waiting for us on the street) ran towards the play area while I was buttoning my shoes. To this, I received a remark from an employee, "but carpet in shoes is not allowed!". Thanks to one of the visitors who helped me catch the child, because the employee was clearly not going to do this.
I think that something has clearly gone wrong with the organization of a place to store strollers.
Well, the most unpleasant thing: we stayed in the cafe for 1 hour and 10 minutes. The cost for half an hour is 10p, for an hour - 15p.
And for our stay in this place, we were charged 25p. That is, for 10 extra minutes, they charged us an additional 10 rubles. This is my most expensive stay at the children's center, and we were in different ones. I think that such a tariff is too customer-oriented.