I came for a mimosa on 05/03/24 in the evening, it says on the website that it is available, I did not find it in the windows, I asked, they said there is, but wait: we do not know if there is for sale ...I waited until the person was served, he was ahead of me. Then they said: there is no place for sale ... already the whole momiza is painted according to custom bouquets…I bought other flowers. The service is slow. The chrysanthemums were stale, in the morning on March 6 (after a cool night) the view was not very good (brown petals appeared).
PS I go to the website on March 6, the same mimosas are available. Misinformation for the buyer.
Absolute disappointment!!!!
we bought 5 peonies on April 23...the buds opened on the same day and the petals began to fall off.
considering that the price of peonies is not small, is it really impossible to take care of the proper storage of the goods...the consultant did not even give the opportunity to choose flowers. I just chose what I wanted and sold it myself.
Единственный в округе магазин цветов и подарков, в котором можно запаковать подарок. Огромный выбор миниатюрных, необычных цветов и растений. Очень приятная атмосфера и персонал, который заинтересован в том, чтобы вы вернулись)
If you decide to order a bouquet based on their Instagram photos, then here's the expectation and reality for you. I sent the delivery back, it's just that it's not necessary and for nothing. They called, said let's make another one, but the delivery will be at lunch, and I'm sorry, my wife has already seen this courier and this is a miracle. I get on the car myself and go to their store, choose a bouquet and they redo it, I already realized that I am not worthy of a discount, they did not make a mistake, right. They have collected a bouquet, and ask - do you have a discount card? I really wanted to thank them for the discount card, but still they also have a holiday. I've already bought it somehow.
In general, look for another store, people are very busy here or do not know how to work with customers.
Today there was a girl with a badge "Natalia", very unfriendly, if she hadn't been in a hurry, she wouldn't have bought a bouquet for 100 rubles. She did not offer to send a discount card, although she served and issued a person after me, despite the fact that there was a small bouquet for a smaller amount than mine. I didn't pack it from the snow, although I did it to the next client. There is no desire to return anymore because of such a strange attitude. But the store is interesting, my husband always bought there for me, I will ask you not to take it there anymore. There are a lot of competitors on Grushevka now, I have not met such an attitude there.
The same tin as with the previous review with tulips. The flowers are sluggish!!! We ordered delivery. The mood on a holiday is the most important thing. And this store has deprived him.
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Олег Такой
Level 5 Local Expert
March 27
Avoid this store, they don't sell fresh flowers! People don't even think about going there if you read my review, I just read other people's reviews here late. Yesterday we bought peony-shaped roses for my Mother's birthday, put them in a huge vase with lots of water and after 6 hours they wilted (The holiday is spoiled, as they say, so I advise everyone to bypass this store!
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Валентина Ш.
Level 7 Local Expert
October 31, 2023
My husband came to you for a bouquet, as a regular customer. But it won't come again! He said that he was shocked by the seller 's work . It was October 29th . I couldn't offer anything, she says, but how do I know what you want? Choose, I'll make it up. The bouquet the next day was already rotten, the light roses were all darkened. As it turned out, there are a lot of competitors in the area, and you have lost a client. I recommend that you teach employees the right sales and a good assortment in the store .
Заказывала через инстаграм на 8 марта тюльпаны. Заказывала одного цвета, отдали другого… Хотя спрашивала, есть ли именно этот цвет, ответили что да.
Написала в инсту,прочитали и игнорируют. Клиентоориентированность на нуля, обидно.
Плюс простояли сутки!! Вообще трэш!!!
Впервые зашла в этот прекрасный магазин весной-купить крокусы в подарок! Очень понравился выбор, свежесть и оформление каждого горшочного растения и ассортимент цветов в букеты! В наличии есть земля для растений и подкормка, а также декоративные красивые элементы для интерьера. Помогут сделать выбор цветов для любого повода и очень красиво оформят! Спасибо за профессионализм и простоту в общении!
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Анастасия Дали
Level 4 Local Expert
July 19, 2021
Уже несколько раз покупаю цветы, которые стоят сутки, а после вянут. Особенно было обидно когда этот букет предназначался для мамы на День рождения. Цены выше среднего. Через дорогу есть хорошие магазины цветов, лучше обратиться туда. По итогу минус 2 клиента у вашего магазина.
П.с. к вежливости персонала вопросов нет