A pony is a small horse with a ferocious temper.That's right, the work schedule is indicated from 9 to 19.00 . I arrived to pick up the parcel at 17.20 an employee sits at the reception and answers that the delivery of parcels is until 17.00
I was pleasantly surprised by the speed of delivery: the parcel from Almaty to Moscow arrived in 2 days, with the stated 5-6 working days.
The application was accepted promptly, the courier arrived 20 minutes after the call, quickly arranged delivery and insurance (1% of the declared value), because the cargo was valuable.
I have only positive emotions left, which I can't say about DPD or SDEC lately
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IgoriꙂ
Level 18 Local Expert
July 31, 2023
The staff is adequate and friendly.
The letters are delivered to the house.
The price has increased - to send a package of documents to Russia (Moscow, St. Petersburg), now it will cost about 9,000 tenge.
Which is quite expensive.
PS. The price has also increased -- more than 10,000 tenge, for the same 😬
PPS. The price continues to rise 😱
I love this Express Delivery company!!!
Although I always remember a funny case
Somehow at work: The employer used Express delivery, but I did not know by whom exactly...
And one day, when I was asked where my documents were, they answered me: They were riding a Pony... I decided that they were joking with me...
but the documents came after a while..
And that's how I got to know this company.
disgusting delivery service, couriers are rude, they don't deliver to the door, even though it's paid to the door!!!!(((( very disappointed. I don't recommend it
They work super well, they consulted about all the details of the shipment, accepted it quickly, packed the parcel in two layers themselves. In general, I recommend who needs to send the Parcel.
I don't know who to thank. To the Almaty or Moscow office.
Thank you, Pony Express employees.
I sent the correspondence on 12/03 from Almaty, and on 13/03 it was handed to the recipient in Moscow.
Very quickly, thank you very much!!! Good luck in your business!!!