A good hotel. It is very clean, light and comfortable. When booking the "seasonal" fare, the water park is included, which is very convenient. Breakfast is included - buffet. The choice is not very large, but it is very good enough for breakfast. The staff are all friendly and courteous. Yes, there is a queue at check-in, but they still try to check in at the very beginning and there are a lot of them, and there are 2 employees, and at the same time it turns out that everyone needs to be arranged for accommodation and tell everything, but it takes time, so the queue is going. As it is, everything is very good. Thanks to all the employees of the Aqua-Minsk hotel
The rooms are super! Large, clean, daily cleaning. The staff is polite.
The restaurant is expensive, but clean and tasty, 20% discount for residents. The price includes a visit to the water park. The Water Park itself is not bad for children, but the pools are too small for adults. The children's club "Rainbow", which is included in the price of the hotel, is not very interesting. It is not suitable for children over 8 years old.
A big minus is the lack of its own territory and Windows to the embankment (noisy). The beach is small, it is normal out of season, there will not be enough space in the season. I definitely recommend it
It was in January 2024. We booked a room with breakfast and the opportunity to use the water park. I am absolutely delighted!!!
1. The room is very comfortable, lots of light, spacious, soft comfortable beds, TV, refrigerator, spacious wardrobe in the hallway. The bathroom is large, there is a hairdryer, towels, soap, a large mirror, again, a lot of light. The room is comfortable!!! The only drawback is that there is no electric kettle in the room. But I have my own travel backpack, so there was no discomfort.
2. Breakfast is a buffet. I have no questions. Dishes for all tastes. Oatmeal, potatoes, pasta or buckwheat. Boiled sausages, fried sausages, sliced cheese, sausage. Coffee from a coffee machine. Lots of pickles, salads. For children, there is milk, various kinds of cereals, cookies, yoghurts, omelets. The quality is excellent, there were no questions. The only drawback is that we stayed at the hotel for 5 days and for 5 days the same assortment. It could be changed. Include pancakes, cottage cheese, pancakes and more ...
3. At other times, you can have lunch and dinner for an acceptable fee.
4. The water park is wonderful. I liked it very much. There are about 8 slides - there are slides that I have not seen in other aqua parks, for example, a blue slide with a grid. Large swimming pool, Jacuzzi, wave pool. The only disadvantage is that the price does not include thermal baths, you will have to pay extra for them separately with a 50% discount for hotel guests. I really liked the water bar. The idea itself is to sit in the water, drink drinks.
5. My impressions of the hotel and the aqua park are only positive. I plan to come here in the summer. The aqua park has a summer playground, slides on the street. But they didn't work in winter.
I recommend it to everyone!!!
The hotel is decent, the rooms are clean, cleaned every day, comfortable mattresses, hygiene products are available, there is a hairdryer. There is no air conditioning, but there is a fan. Convenient location, close to parks, water park.
The food in the restaurant is so-so, but you can eat. The staff leaves much to be desired! Not everyone greets, they serve at the reception for a long time. I'm not talking about the restaurant at all, the service is boorish! Waitress Angelica, an arrogant and arrogant girl! It is better to order food to your room!
The bar is open, the service is good, the bartenders are friendly. Thanks to them! But I will not go to this hotel anymore, as the price does not match the service!
The hotel is nice with comfortable rooms. The atmosphere on the territory is very pleasant. We had breakfast included, a buffet. The food is delicious and for every taste. A large spacious water park, a cool bar downstairs with chairs in the water and the water temperature is different from the pool, slightly warmer. Cool. It's great that you can swim outside right from the water park. But in general there is nothing to do.
a very cool water park!there are many slides in the water park, in some you need to ride inflatable cheesecakes, and in others slides without them!there is also a SPA area where there is a warm pool, a lot of baths.the water park also has a passage to the street, where there are barrels and other small slides.on the second floor there is a small cafe where various combos, salads, desserts and just cold, hot drinks are sold.There are also very convenient bracelets at the entrance, with which you just open: the SPA area, the passage to the water park itself and payment for certain things / food you bought at the water park. there is also surfing in the water park, where you learn to stand on a board and keep balance.ducks swim at the entrance to the water park on the street itself, but this is in spring, summer and autumn.there is a hotel next to the water park, which is not even bad!generally 5/5.
I liked everything, a lot of things were thought out. The children are delighted.
The breakfast is very tasty, smart guys. For every taste.
The rooms are very comfortable and very comfortable. If you forgot a towel, slippers, shampoo or a toothbrush with toothpaste, buddy, relax, you've already been taken care of)
In my opinion, in the aquazone you need to think of something for the waifs (glasses , towel, slippers, toys) these are our children))
Well done, thank you very much.
We love this water park. On May holidays: the first day is 5 hours at the water park, the second day is 9 hours, the third day is 4 hours.
Great theme hotel + unlimited water park.
Very good rooms, service, excellent breakfasts.
Breakfast is a buffet. Everything is very tasty.
When you go to the water park through the magnificent garden, you can feed the fish and ducks.
In the water park, in an electronic queue, you choose what from the hotel, the service is separate and fast. There are many slides in the water park, the eight-year-old son went through all but one. For 9 hours I have never got out of the pool 🙂
You can eat well on the territory.
This is not the first time we have traveled and we are planning for the next year.
We stayed 1 night. Nice clean room, everything is there, the buffet breakfast is excellent, there is everything..we visited the water park, we also liked it, we chose a tariff immediately with an aqua zone and breakfast. the territory is large, excellent, I think in summer it's great here. who by car is not a problem at all to get to the center. in general, I will say that we lived in Minsk for 5 days, drove a car everywhere, there are no problems with traffic jams and parking at all.
The hotel is very well located for those who travel by car, the rooms are clean, cleaning and changing towels every day.The breakfasts are monotonous, but everything is fresh and delicious, we rested for 4 days, the reception staff are young,smiling guys, they settled in quickly, although we arrived ahead of check-in time.It was not very pleasant that the website stated that the rooms had bathrobes, in fact-a bathrobe for a fee, shampoo, brushes, pastes, slippers-there was nothing in the room.
Friendly staff, the room is clean and comfortable. The breakfast buffet is very decent. The only thing is that the water park does not work for a day. It seems that I woke up, had breakfast, I want to relax a little in the water park, but there is no time anymore. We could have done at least a water park before 15:00. I went in and took a ride on 2 slides , and time ran out (
The hotel disappointed (we rest here with a family of 5 people 2nd adults + 3rd children, we were placed in 2 standard rooms, from 02/24/28/2024. Let's start with the pros, the rooms were clean and cozy, but that's it (((there are no bath accessories in the rooms, no bathrobes. At the reception they said that the water park is open on weekends from 9 to 22, and on weekdays from 10 to 22, it turned out that on weekdays from 11 to 22, our children are 12 , 9 and 4 years old, everyone is up early at 7 a.m., breakfast starts from 8 to 11, it's delicious, but by 10, the children want to have something to eat and entering the dining room it turned out that they can only visit 1 time... it's a nightmare (and they look like I asked them to pay for my breakfast out of their pocket, by the way, at lunch and dinner with the whole family, we spend about 10 thousand rubles a day in this dining room, which by 12 becomes a restaurant. In the water park, the service is terrible, the aunts in the wardrobe are rude, the man is patchy, gray-haired and for some reason with three hairs has a length of 60 centimeters (they look terrible and still piss) who drives a typewriter washes floors goes straight at people, our child is 4 years old and went to the child, and then with indignation at her husband, they say take the child away, you see I'm mine, wait a nightmare, let's go and mine as much as you want, and in general, in such a narrow place where people change shoes for rubber flip-flops, why drive a car??! Take a mop!!! The water in the water park is cold and blowing everywhere! And it's also a nightmare everywhere there is a strong saving of electricity and everything is in semi-darkness everywhere. Disappointment!
The hotel is nice, clean and cozy. But there are no soap accessories in the room, only towels. Check-in is at 15, but there are a lot of people, registration is long, as a result, at 16 they only checked in, but the eviction is at 12 o'clock. It's kind of unfair. The shock was from the situation - the cleaner abruptly opened the door wide open to the room at 11.30 and told her to leave. No knocking, no excuse - just came abruptly.
The staff is impolite, not friendly, everyone is frowning like robots.
The water park is big, but half of the entertainment is not about anything. There are about 8 rooms in the sauna department, but there are only 3 sensible ones. The rest are nothing. Elementary drinking water should be freely available, at least in the sauna department.
The staff at the aqua park is very angry, they answer questions reluctantly and defiantly.
The breakfast is good, buffet style. Everything is good and delicious here.
A place to visit for one time.
A wonderful hotel, small, very cozy, the rooms are small, but everything is neat and very clean. A huge, beautiful, green area on the riverbank. Very tasty full-fledged breakfasts, in the best traditions, we ate heartily! Friendly staff. Good wi-fi signal.
A great place for a family vacation. It's fun for both children and adults. The prices are very reasonable. The hotel is close, which is very convenient. We have already rested there 5 times, I like everything. The only negative is the beds in the rooms, already 2 times you come across a broken mattress, from which you move out all night.
We stayed at the hotel for 2 days, paid for 3-bed accommodation.
The room is nice, comfortable bed, clean bed linen. The third adult had to sleep on a small armchair in the bed, which is very uncomfortable to sleep on. They didn't bring a pillow for the chair! I had to give one away from the big bed. Bed linen on the armchair yourself! There are no shower facilities in the shower, only soap is poured into the dispenser, to which we had a terrible allergic reaction.
Bathrobes and slippers must be purchased for an additional fee! There is no kettle in the room, there is also no cooler on the floor! Upon check-in, -1 rpz is given 0.5 water per person, then you need to buy, no matter how many days you live.
The breakfasts are good, the staff is polite.
I'll probably look for another hotel next time. It is better to pay for a water park and live in a room with bathrobes, shower accessories and a good sleeping place for an adult child.
In comparison with other hotels in the city, very favorable prices for accommodation. The price usually includes a visit to the water park and breakfast. The breakfasts are relatively good, everyone will find a dish to taste. A very sincere security officer, told about the sights and where to go for a walk) the rooms are clean, tidy, well renovated. The only thing was that the TV was not working in our room, as there were problems with the remote control. But we didn't really need it either)
A wonderful hotel. With the possibility of visiting the water park. Friendly staff, cozy rooms, good restaurant. Tomorrow is very decent. The room is clean and has everything you need to relax. Beautiful well-maintained territory of the hotel. I recommend it for leisure and business trips
I recommend a visit.
Everything is organized very intelligently!
Every nuance has been thought out.
However, the temperature in the locker room was annoying, it is clearly lower than the temperature in the park itself.
Also, I was confused by the temperature of the water in the pool. It seemed much lower than 28 degrees.
The first impression of entering the water park hall from the locker room is Cold!!!
Although the kids in the "frog house" were hanging out with their moms and dads with great pleasure.
The check-in was quick, the rooms are very good. Some rooms have an armchair bed for extra beds. The breakfasts are not bad, but not very diverse, you still won't stay hungry. The restaurant is open until 11 in the evening, but the kitchen is open until 22:30. The waitress served us very nice, but the management needs to hire an additional cook for the evening shift on weekends and holidays so that the waiter does not have to blush. The room rate includes access to the water park. There are few people, but there are also few staff.
We had a family vacation. We were very satisfied. The hotel and rooms are clean. We took a double room for three. Yes, there is not enough space, but we only needed a room to change clothes and spend the night. That's why everything was fine. The breakfast was a buffet, everything was delicious and in abundance. In the evening we went to a restaurant for dinner. Dinner for three people without alcohol cost 130 rubles. In general, everything is fine.
Good location of the hotel: birch grove, reservoir, proximity to the water park. The staff is friendly. The room is comfortable and clean. Breakfast is a buffet, delicious, satisfying. Would we like to return to this hotel again? Definitely and more than once)
THANK YOU SO MUCH FOR A WONDERFUL STAY!!! The staff is friendly.They were quickly issued. The rooms are clean and comfortable.
The breakfast is varied, no one will go hungry. The girls constantly monitored and replenished the dishes that were running out. They also cleaned dirty dishes from the tables.
Only some of the guests who do not follow the hotel's rules are upset. While moms and dads are relaxing with hot drinks and having conversations, four young children from 2 to 5 years old were running along the corridor after midnight, fooling around, slamming doors.
There were also distinguished people at breakfast, they came with a container to have breakfast and take food with them to take away (lunch and dinner).
We had a rest in November right after the holidays, when all the children left)))
The room is simple, clean, and generally pleasant. Cleaning every day, linen change every other day.
Breakfast is monotonous, I got tired of it in a week. In the evening, the "restaurant" is open, the food is not very good (we ate carbonara and draniki, I do not advise, perhaps something else is delicious).
But these are all the little things of life, because we came because of the water park, to which there are no questions! ALL the slides are working (this surprised me, usually there is one everywhere - yes, under repair), no queues (there were a maximum of 10 people on the slide on a day off, about 10 minutes in time), well, an unlimited number of visits during the entire stay at the hotel.
I heartily recommend it!
The studio rooms are very small, without shampoos and other accessories, only towels and toilet paper. The two-room rooms are much more spacious, there is already a refrigerator packed, and toothbrushes and shampoos. It takes about 5 minutes to walk to Lebyazhye itself. We were with 4 children and it was raining, so we went by car. Go around far enough. We drove back for about 15 minutes, since we could not drive directly to the hotel, we had to leave on the main road and drive to the hotel with a U-turn. The restaurant is open until 23.00, but the order must be made before 21.50 maximum! Otherwise you will stay hungry. To visit lebyazhy, you need a cardboard box in which they put the key to the room, if you did not take it with you, the administrators of lebyazhy send you to run after them!
Sooo happy, especially the child, the staff knows their work, there is a bar where you can swim to drink a coffee cocktail, there is also a cafe, the most important thing is a photographer who walks around the aqua zone and takes pictures capturing the memory of the aqua zone from the minus the cost of the photo, in general it is beautiful, pleasant and comfortable
We checked into this hotel yesterday. The hotel is not bad, quite fresh. The rooms lack a kettle, mosquito nets on the windows, shampoos and other accessories in the bathroom (there is only soap), there is no minibar.
Everything would be fine if we, having walked around the beautiful Minsk and having bought up in the water park, did not come as a family for dinner at 21:30 at the hotel restaurant. This institution is open until 23. We were met by a completely unfriendly waiter, who immediately stated that the dishes would have to wait 40 minutes. A strange greeting, we thought, but after looking around the hall and seeing only 2 tables occupied by guests, we decided that we should not pay attention to this. We ordered 2 salads and 3 hot ones (one of them is macaroni and cheese for my daughter). Salads and drinks were brought quickly enough, but there were really some problems with the hot one. They brought it about an hour later (and this with an empty hall). And almost immediately an unfriendly waiter comes and demands to pay off. I almost choked on such insolence. Well, OK, we paid. We are already chewing more actively. At 22:58, as it turned out later, the administrator of this institution, in outerwear, goes behind the bar, takes the remote control and turns off the TV, which we watched out of the corner of our eyes. If they had not made comments that such a "customer orientation" does not make them beautiful, then perhaps the lights in the hall would have been turned off further. Andminsha said that she was on a shift, she didn't care if we ate or not, and in general they warned you.
So we'll stay at the hotel for a couple of nights, but we won't have dinner there, that's for sure
Upon returning to the room, we were unpleasantly surprised by the repair of all the elevators at once and had to walk up to the last floor. And also at night, for some reason, there was no hot or cold water
Great! Two adults and two children went with an overnight stay at the price of both for two with accommodation and breakfast. I liked everything. Time flew by unnoticed. The room is clean, lots of towels. Refrigerator, TV, fan.
A water park and a hotel where you really want to return! We really liked everything, the service is good, everything is clean, the rooms are cleaned.
The water park is big, there are a lot of people, but there is enough space for everyone. They were in June 2023.
We often go to this place, there are many interesting things: a barrel, slides, a cafe where you can pay with a bracelet, beer, drinks, you can make a wish on sun loungers, cheerful music is playing. Earlier, they took promo codes on cream, now the place is not rich in promotions.. we go much less often.
Hello, I'm giving a really low review, because of the hotel's policy. I visited this hotel in 2018, and then I really liked it, a big plus is that the cost of the water park is included in the price of arrival. The water park is probably the best in terms of the number of people, slides.
In May 2024, we decided to go for a walk around Minsk again, go to the Water Park and stay at this hotel.
In March 24 we booked a suite, as there are 4 of us (two children and two adults), without payment. The day before arrival, we were informed that the price of our room had increased by 12000 rubles, for 3 nights and 2 days.But since I was already ready, we accepted the price and went. Arriving at the hotel, they asked how it happened, they did not answer anything intelligible, like wait for the administrator, decide with him. The girls at the reception are never friendly. The solution that was proposed was to go through the SPA in the water park.
Breakfast for 3. Sausages and chicken wings made of meat. Macaroni and potato amlet. You can't call it a buffet.
There was cool water in the shower in the Suite room. As I understood the peculiarity of this number.
The cherry of this trip turned out to be the story of the departure, I waited 15-20 minutes to check the room, after which there was a verdict, there is not one coffee mug. In a bad tone, they said to pay, in response, I said that I would give them a fair review, to which they replied that they would find it later.
The fish rots from the head, as I understand it, they decided not to earn for everyone, without improving the service. I previously recommended this hotel to all my friends/colleagues, until I went this time. You can't do business like that. Review the Soviet film "the queen of the gas station" and the approach to people may change. I'll give you two stars, and that's just for the water park.
I'll give you 5 points in advance. For a city of 2 million people, there is a bombastic aqua complex. Huge Parking, convenient check-in from the MKAD. Inside, as for the slides: decent high-speed tracks, an adrenaline rush is provided. A large area of swimming pools.
In my opinion, there are disadvantages:
1. The locker room is very small lockers and judging by the numbering there are more than 3 thousand of them. If they were twice as big. It would be much more convenient for visitors. The shower area is too small for the number of lockers and parking space.
2. I really didn't like the thermal zone. Firstly, the scale (not large). We were on a day off, there were a lot of guests. The thermal baths do not gain the desired temperature regime, as guests are constantly cruising. The hammam didn't work at all, and the smell of urine in it is a separate topic. There is an infographic on the doors of all the baths (do not pour water, etc.), but some guests bring containers with them and pour water, consumer terrorism.
Good afternoon.
We visit this hotel with our family for the 2nd time. The first one left a pleasant impression.
Therefore, we decided this year to repeat our stay in Aquaminsk for the May holidays with the opportunity to visit the Water Park unlimited. We booked the room back in January. Before the trip, we checked the reservation, where the check-in payment was marked (when there was no other type of payment).
2 days before check-in, when the suitcases are already packed, we received a clarifying letter from the hotel, whether our reservation is relevant to us. To which we confirmed it with the remark that we would arrive after 18.00.
And then there were very interesting commercial tricks: it turns out that the hotel had (as it turned out in March) re-pricing and now our booking costs 30% more!
The first wish was to cancel everything. But when you promised the children, you're trapped. It is clear that 2 days before the May holidays you will not find any alternative....
Yes, the trip took place. Minsk is beautiful. Both children and adults are delighted with the Water Park. But the sediment remained.
It was disappointing that the hotel did not consider it necessary to inform the guests who booked without prepayment about the change of tariffs before changing prices.
The hotel itself is not bad. The cleaning is mediocre, but there is.Also, if you book a two-room family room (which includes accommodation for 3 adults and one child (3-9), be prepared to pay 25byn (per day) for a set of linen, or take your own with you.
It's because of these "deceptions" that you pay for it, pay extra for it.... there was a feeling of inhospitality..... And profiteering!
There is a business, but there is NO service!
Next time we will give preference to apartments or other hotels with the best service, which are enough in the chic city of Minsk! And just go to the Water Park once (which is, please, the only trump card of this place).
P.S.: if you have reservations for busy days and high season, check in advance about the final price of accommodation or write a letter to be billed so that the reservation is guaranteed!!!!
Have a good rest for everyone)
A good hotel, everything is clean, tidy, delicious and varied buffet breakfast, pleasant and attentive staff! excellent location on the shore of the reservoir.
A clean hotel, but such a price implies a level of service.
There are no cleaning supplies from the word at all, bathrobes and slippers are from the realm of fantasy and this is if there is a water park nearby. The service at the bar is very slow, although the price is again not childish.
One entry card per family.
The room is not big, but clean.
The breakfast is not bad, the entrance is prompt, the exit is also.
If you go to the water park, then the price-quality ratio is 3-4 out of five stars.
As for the water park, of course, an attempt to get money for every sneeze.
Bathrobes are made of ...., it is better to have your own, as well as towels. (this is for extra money)
The kitchen is a solid three on a five-point scale. Broken hoses in saunas, two tables at the cafe in the SPA. It's not very comfortable with so many people.
The desire to come here often does not appear.
The staff is polite but very unhurried.
Parking is large and convenient. But it is different for a hotel and an aquapark (do not confuse it)
In general, for one day about 5,000 rubles per person for such a vacation. Of course, the hotel does not have a water park. The cafe is not close by .
The place for walking is great. It's beautiful along the river.
A couple of times a year, I think you can go for a day
We were here on New Year's weekend. There was only one goal - to spend the night. It was a great surprise for us that there were no hygiene kits, bathrobes, slippers for guests, an additional set of bed linen in the room (the reservation was for a day with a child, there was a folding chair in the room). It was drafty from the window, so we decided to move the beds and sleep with the child. After I moved one bed, I found an empty Coca-Cola bottle and a champagne lid under the bed, i.e. the work of the housekeeping service is at a "high" level. In the morning, when the curtains were pulled back, a swimsuit hung on the radiator.
Breakfast: It was included in the booking price, but it wasn't worth the money. Oatmeal porridge, omelette, sausages, sliced vegetables (cucumbers, peppers, tomatoes), breakfast cereals, biscuits, compote, tea bags, meat and cheese cuts, coffee (espresso and coffee machine selection), yogurt. In principle, you can have a snack, but with this money you can have a better breakfast in Minsk. The wife found some bones in the sausages.
The staff is friendly and friendly - you can't take that away from Belarusians.
Perhaps the main focus of the hotel is the water park, but we did not use it, and chose this hotel only because there were no other options for this day (available options ~ 400byn).
We were at the water park in early March, we were on a weekday and realized that it was the best solution, there were almost no people!)
The only wish for the staff was to be a little more polite, it was the first time and some things were unclear, our questions were perceived a little strangely, I would even say dismissively, but it probably depends on good mood, but in my personal opinion not in the service sector!)
The water park is beautiful, clean, lots of slides, the instructors are attentive and cheerful, we will come again in the summer)
Nice hotel. Solid 3 stars. Clean, comfortable. Unlimited access to the water park and a buffet breakfast. Free parking is available on site. Free Wi-Fi
The rooms in the hotel are very modest-there is not even an electric kettle and a set for tea, coffee, as in other hotels of the same level, the rooms are poorly cleaned-cigarettes in the number of 11 pcs were found in the room-stuffed in all corners (above the door, above the mirrors, above the handles of the bedside tables, etc. -left apparently from previous guests and children's slippers by the bed, as well as very expensive prices for dinner at the hotel restaurant.among the advantages-I really liked the breakfast in the hotel restaurant-buffet-very good selection-there are many dishes, very varied and delicious
I visited this water park for the first time. If we compare it with Russian ones, then Lebyazhye certainly has cleaner and adequate visitors. No one fills the stoves like in Russia , everyone is steaming calmly and having fun. The water was a little cold in the large pool, and the Jacuzzi was pleasantly pleased.
In the spa area, I did not have enough light in the steam rooms and near the pool, in my opinion, I need to make that part brighter.
In general, it is quite a good place to "soak" after working days.
The hotel is just a bomb, cheap rooms and a friendly staff. There is a restaurant nearby, which is very convenient, a rich selection of food makes it possible to eat well. I ADVISE EVERYONE!
A great water park, it makes sense to book a hotel that is located nearby.The hotel offers free breakfast, free access to the water park, spa area (sauna) are paid separately.Friendly staff, modern rooms!!!
I was delighted with my stay at this hotel! When booking a room, I was given free access to the water park, which was a pleasant surprise. I enjoyed the water slides and relaxation pools without spending extra money.
Breakfast was included in the room rate and it was simply delicious! A large selection of dishes, fresh pies) and fragrant coffee created a great mood for the whole day.
My room was neat and warm, with a cozy bed and everything you need for a comfortable stay. In addition, I was pleased with the compliment from the hotel - a bottle of water in the room, which was very convenient.
The general service at the hotel was excellent, the staff was friendly and helpful. I was satisfied with my stay and will definitely come back here again!
Good room. Buffet breakfast with a good selection of dishes, in principle, for every taste. Attentive staff. But there may be some problems with checking into the rooms-houses, looking at the booking and description on the website.
The price does NOT match the quality.
The price is definitely too high for the "fu" service.
We had a bungalow, the price was 700bun per day. Very few!
It started with the fact that check-in starts at 15.00. And no one will be able to apply for documents earlier (although you can apply earlier all over the world, just the card is activated from a certain time and you can enter the room from a certain time)
Here "mom said a can of milk" = check-in from 15.00
Well, okay!
We arrived at 15.00 , and the queue at the reception is already on the street. And the receptionist girl proudly informed me that they have 100 guests to check in. And there are only two people serving!
People with children, tired of standing..Why?! Well, these are the rules ! And no one is interested in where you came from, how long you drove, and so on.
Further, if you do not have an origin for children, no one will settle them. And it doesn't matter that you've stayed here before, it doesn't matter that you have a photo of your birth certificate on your phone and you can send them. No, that's it! "Mom said a can of milk " = well, the same rules! And it doesn't matter what your circumstances are!
I remind you the price is 700bun per day
And the reservation cannot be canceled, the fine is 100% Carl, 100% fine!!!
For your money they wipe their feet on you!
Two stars for the water park!
Conclusion it is easier to check into a nearby hotel with a much lower price tag and just go to the water park than to overpay for the "fu" service!
Saving your budget and nerves!
Начало июня 2023. Номера супер! Большие, чистые, уборка ежедневно. Персонал вежливый. Ресторан дороговато, но чисто и вкусно, для проживающих скидка 20%. В стоимость входит посещение аквапарка. Сам Аквапарк неплохой для детей, а вот для взрослых бассейны мелковаты. Детский клуб " Радуга", который входит в стоимость отеля так себе, не особо интересен. Для детей старше 8 лет не подходит. Большой минус отсутствие своей территории и окна на набережную ( шумно). Пляж небольшой, в не сезон норм, в сезон места будет маловато
We have been to many water parks, so there is something to compare, there are a lot of slides, we haven't even been to a few, we liked the barrel with hot water outside and the pool. The spa area is also great, there are many Jacuzzis on site, there are always places. There were a lot of people in line for the slides, but despite this there were always free cheesecakes. In general, I recommend you to visit, it will not be boring))
We bought a room together with the water park. It turned out to be a great price. The restaurant is good. The buffet breakfast is great. In general, it is worth going to Belarus. Other things, other products. I recommend visiting cornflowers, great food.
At the end of April, there was a tariff with breakfast, a water park and thermal baths.
The hotel and rooms are very tired: shabby walls, traces of other guests, all mattresses are in poor condition, washed out, you roll off them. We were in several rooms. The beds are either mesh or plywood. Upon check-in, the frequency of bed linen change was specified once every three days. We were 4. The linen was never changed. When contacting the reception, the girl rudely said "why are you sure you didn't change, you changed everything." The dialogue didn't work out at all. When we were evicted, we were already told different information: once every five days. Room cleaning is mediocre.
Upon check-out, the maid accepts the room according to the configuration, it takes some time. If something is missing, then you will pay compensation. The water in the room is complementary only upon check-in.
Breakfast in general, you can find something to eat: omelette, sausages, sausages, potatoes, pasta, buckwheat, cabbage salad, beet salad, oatmeal porridge, strange pancakes, yogurt, cereals, tea and coffee.
Aquapark: very tired, rust on metal structures, mold on the seams in the showers and aquazone. Several hydro massage devices. Good slides, rental of towels and bathrobes. Take your slippers with you. Try to guess the hours of the minimum number of people. On Saturday, several buses are brought to the water park in groups around 11 o'clock.
Thermal baths: there are a lot of people, they sell alcohol in the bar, you can steam up with fumes.
Conclusion: there will be no desire to return anymore, you feel not like a guest, but obliged to all the staff for coming at all.