I will write a review, as it turned out, about my favorite car wash)
I drive a car to the guys from time to time, even though I don't even live in this area. If I need a consultation, I get it without any problems with a smile. (I don't understand chemistry, etc.).
Regarding the performance of the work, there simply can be no complaints! I like the way the employees treat the car. They respond to requests coolly, they themselves offer to remove something, shift it, and so on. I am scrupulous about the quality of the sink, I inspect everything before and after, but in the LM13 you can really be calm about the paintwork and interior elements.
I used detaling to make ceramics and remove dents. As for me, it's fast) Both procedures were done well, so I can safely advise detaling! The rest should be tested)
If I'm not going on business, I can wait out the car wash right at the reception, where I can comfortably sit down, and also play curling iron) and yes, when I was there for the first time, they persuaded me to play)))
Everything is OK for the price, as there is more expensive, there is cheaper. Price = quality. And this is the main thing.)
The location of the sink is super. Those who live in the area are lucky, as there is also a shopping center at the same address.
The best detaling that I have visited, the staff is as polite as possible, consulted about all services to the maximum, kept informed throughout all the work, a constant photo report of the procedures performed with the car, did a very large amount of work and most importantly, as a gift, they covered important body elements with a protective film, the result is very satisfied, everyone I recommend it
The sink is like a sink, it performs functions, but there is a huge BUT. I left the car, an old e39, but with a native coin box and a curtain to it. It was whole, but it stuck sometimes (you don't need to pull hard to close it). When I took the car, I noticed that the curtain was torn off. I showed it to the administrator and the person who washed it. They said that they didn't break it and that everything was like that. We agreed that they would order a new curtain and replace it. After a while, he called the administrator, and the director picked up the phone. He fiercely argued that they had not broken it, that everything was normal on the cameras. The director did not even specify what kind of curtain, window or what, he immediately began to deny it. He called an employee to the phone, who was washing, blamed everything on the administrator, saying that he broke it, because he was checking the work. Did I forget to clarify that the admin is already not working for some reason and that I will already prove and tell the person who does not work there? As a result, the car was washed normally, but I feel sorry for the curtain (well, what can I do, the car is 26 years old), there is no customer orientation. I would not have written a review if this situation had been solved humanely. It's my old car, but if it was expensive and they did the same? What's all this about, if something doesn't stretch, dangles, and so on, just don't touch it anymore and tell the owner. All the bad things
In short: the car wash for 4 is not the worst in Minsk, but it is far from ideal. Detaling is a horror that cannot be appreciated. If you still decide to use their services and leave the car, be sure to sign the contract, the act of acceptance / delivery of the car and take a picture in a circle. Come to the car acceptance with a person who knows at least a little about the field of child care.
Perhaps the owners are trying to change something, but my personal experience is a lot of time and nerves spent on "debriefing". Of the entire list of works, the only thing that was done relatively well was polishing.
The administration's customer focus ended exactly from the moment the money was transferred.
It is not the first year that I have been serviced at this Car Wash and I would like to highlight it separately, I liked the quality of the services performed from the first time, the employees are excellent, they understand their business well, they have their own approach to everyone.And more recently I left my car for dry cleaning, I was very pleased with the result, many thanks to the staff for the excellent service!
I did dry cleaning of the entire cabin and body polishing for the guys. I drive an Audi a6 c7
Due to the fact that the car mostly drove along the highway, the body was chipped and rough. I thought that painting the elementals would not do. The guys promised to do everything possible to put the car in order. This is the result I did not expect! Thank you for your professionalism and clear work!
They will make the complex better than yours on a regular Moca.
They impose unnecessary services (which they then cannot perform efficiently), the administrator is an adult man, offers to do a one-step polishing (which is useless on my car) where a deep one is needed. Learn to match 😉
The bottom line:
1. stupidly chop money
2. The quality of services is the worst in the city
3. Untrained staff and administration
4. There is only one name from detailing.
5. I do not recommend this SINK to anyone
They also offered me to stick a car with them ahahhahahaha
We often come here. The guys polished the car for us - beauty, washing and cleaning in the cabin are excellent.
I would like to express my gratitude for the high-quality provision of services. I have applied and will apply only here. The quality is excellent!!!
I stopped by the guys, did a great job with the car wash after the trip, we were satisfied, polite and positive, we gave the car away very quickly, thank you for your professionalism;)
In winter, the management at the car wash changed. If you want to get a bad car wash, insults and disrespectful attitude, then come. The new administrator, a young boy, whom you should bow to. If you don't do this, you will be let down by him and as a result you will get a spoiled mood. I am attaching a photo.
The car is taken at an unscheduled time. The issue is being delayed. They wash it for a long time and poorly.
There was a favorite car wash, with great service, guidance and quality. I'm sorry I had to say goodbye.
Good detaling. Smart guys who take the car, advise on what the car needs. Cleaners also work quickly and efficiently. I personally had no questions. Promotions are often held. Recommend
I washed the car 2 times, the quality of the work is acceptable, but the price and service leave much to be desired. They impose (without exaggeration here) services, not a transparent price, which may change as a result.
For your money, the sink is of disgusting quality. The water from the joints is not removed at all and you have to wipe everything yourself so that the car is not stained. Plus, the last time the varnish and a little paint were damaged, I had to do polishing
That's how my tinting was removed, it's a pity that I noticed it late + the heating was damaged + glue residues on all the windows + the interior was damaged
Think about it before you go to them
Отличная мойка! Машинка в плёнке, отнеслись аккуратно, помыли качественно) ценник адекватный, допуслуги не навязывали) короче, рекомендую! Обязательно приеду еще 👍
Great guys, there's not a crumb in the cabin, the glass inside is perfectly clean, there's also no fault to find outside. At the moment, the best Car Wash in terms of price-quality ratio of those that I visited. I recommend it!
Если вы не на Maybach или Porsche,можете даже не заезжать :))
Эти машины полируют от и до, а на вашу плевать они хотели) помыли и убрали так,что пришлось самим еще и дочищать. Про существование багажника они и не слышали, но в это время Porsche на улице они подходили протирать раз 5))
Спасибо,больше не заедем👍
Помыли быстро, качественно (беру кузов+салон+стекла). Цены - средние по городу, за качество и скорость работы вполне адекватные. Удобное расположение. Пользуется спросом - бывают очереди, но некритично (да и можно оставить авто и позже забрать)
Такого недобросовестного отношения к работе я еще не встречала!
Абсолютно точно с этой автомойкой связываться не буду. Советую и вам объезжать автомойку М13 на Уманской стороной.
Привезла машину по предварительной(!!) записи на 13.00, записывалась вчера вечером, даже не день в день! Машину привезла заранее (в 12.30), чтобы договорённости по времени наверняка были выполнены. Отдала ключи приёмщику, договорились, что по завершению мойки авто он перезвонит.
Звонка так и не дождалась, в 15.00 пришла за машиной. А теперь ВНИМАНИЕ: машина была нетронутой, от слова совсем. Стояла на том же месте, в том же виде. За 2 часа времени к мойке машины так и не приступили. И это учитывая предварительную запись!
Объяснений причин этой ситуации со стороны работников автомойки я так и не получила, про элементарное «извините, что так вышло» я вообще молчу. Абсолютно хамское отношение к клиентам и к работе в целом!
Про клиентоориентированность сотрудники М13 явно никогда не слышали. Что как минимум очень странно для 21 века.
А машину я-таки помыла на другой автомойке! За 28 рублей, кстати, а не за 42, как заявили здесь.
Дата - 16.01
Запись - 13.00
Авто - Шевроле
Больше не ваш клиент - Дарья.
Всегда обращаюсь только сюда. Машина ездит по бездорожью, почти всегда в ужасном состоянии. Отмывают очень качественно, помогут и предложат что нибудь новое для сохранности машины, что зимой, что летом. Так же помогут убрать ржавчину на кенгурятнике.
Прекрасные сотрудники.
Очень рада, что нашла это автомойку)
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Виктория Довнар
Level 14 Local Expert
February 22, 2023
Мне нравится. Выбрала автомойку LM13!
Была на разных автомойках. Результат не всегда радовал. То цена завышена. То помоют не качественно. То поцарапают своими грязными тряпками.
На LM13 пока все устраивает. Хотелось бы скидку на регулярное посещение!
Моют отлично. За клинта беспокоится не только администратор, но и бухгалтер. Без внимания не оставят точно. Гибкий прайс для любого кошелька, помимо мойки - услуги шумо-вибро изоляции салона (по феншую).
Отвратно,
Приемщик не может назвать конкретно срок, равно как и цену.
Сдавали цена одна, получали другая.
Мелкие недоделки,
Документы не оформляют, при приёмке.
А на выезде перед воротами претензий не принимают.
Как то так
Помыли машину плохо, остались пятна, думал просто не смывается. Приехал домой и все смылось обычной тряпочкой. Я бы посмотрел на своих сотрудников и порекомендовал бы им работать ответственнее ,а не на от бись :)
Мастер не участвует в приемке.
П,
осле мойки внешне авто в жирных пятнах, после пылесоса крупные крошки (ребёнок), в коже сиденья на 1/2 обработаны... Как так?
Стоимость на 04.2021: lux 55. + 20 кондиционер кожи
Ужасная мойка, во-первых, я записывалась зараннее, по смене не передали, и пришлось ждать 2 часа, во-вторых пропылесосили некачественно, багажник вообще не трогали, окна как будто вообще не мыли....
Короче, нет слов👎
Достаточно дорого. У конкурентов на порядок дешевле и по качеству не хуже. Снижаю только из-за цены. Возможно есть какие-то плюсы, но это же просто мойка..
Шикарная мойка, при них есть шиномонтаж, сервис на очень высоком уровне, кофе, диван, вай фай, приставка, очень дружелюбный персонал, при вручении машины даже коврик стелят, теперь только туда