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Varka

Gomiel • Coffee shop

November 2025

Best hot chocolate and croissants in Gomel.

Turyst

Magiliow • Hotel

August 2025

We were a group of 5 traveling to Mogliev for the first time. We booked 3 rooms at tourist hotel and when we were checking in at the front desk we realized that one of our friends was missing his passport. We were devastated and the girl at the counter (ирина) was so rude she threw the rest of the passports onto the counter. We sat in the lobby trying to come up with a solution but the security guard was standing in front of us making us feel unwelcome so we sat outside on a bench. In the end my friend decided to get a taxi to go and come back with his passport while the rest of us checked in. The girl said she had already canceled our booking and had no available rooms. Luckily we found another hotel with staff that understands the meaning of hospitality and strangers that knew compassion. We understand that there are rules and that hotels do not accept pictures of passport but the way we were treated was not acceptable. Thank you for the reply. We understand the rules and regulations. It was a mistake of one of our colleagues(not all) to bring an expired document. The experience was stressful we just needed compassion while we figured things out. In the end 3 of us checked in to 2 rooms in a different hotel while two travelled back to their residence and came back with needed documents. I would also like to note we all carried our original valid passport translations (that were not expired) as well. Thank you for looking into the matter.