Titan
210 reviews
April 3
Good afternoon, I have repeatedly addressed the guys at STO Titan, I have always been satisfied with the work done. The employees are polite, friendly and customer-oriented despite the frequent heavy workload.
I know most of the master receptionists and administrators by name and patronymic, they, in turn, also do not disdain somewhat informal communication, which leaves additional positive emotions and a pleasant impression.
They always undertook repairs, warning about the risks and necessarily coordinating with me the additional costs of repairing the car.
There were cases when I did not agree with the price of a spare part and offered my own solution. The staff always went to the meeting and did the job quickly. There were also cases that the service gave a discount on the work done, which is also nice.
There were also warranty cases when handling which there were no problems, all the shortcomings were eliminated.
There were cases when the wife contacted the service and having diagnosed the car (computer diagnostics and error reset), no one billed, referring to the insignificance of the malfunction for which it is a sin to bill.
In general, I highly recommend the service, because there were cases that a consultation was actually going to be held around my car to solve the problem.
I want to say a big thank you.
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7
July 2
I periodically ask for help with suspension diagnostics, I am very satisfied with the specialists, they will always show and tell everything, I repair myself (as a weekend hobby), but I am 99.9% sure that the specialists will do everything efficiently and better than I do in garage conditions😅
I ran into a problem with the air conditioner, it was back in the spring, before that for 2 years no service could clearly tell why frion was leaving, and I drove from gas station to gas station. I came to fill the tank in Titan, told the specialist about my pain, he offered to sign up for finding a leak, etc., the leak was found, everything was done, done quickly, literally in a day (I drove it in the morning, took it away in the evening), not cheap (although it depends on how much you estimate your comfort). I went to Minsk, then to Brest, and Frion came out, came back for diagnostics to find out what the problem was, the problem turned out to be in the rubber bands (it was difficult to detect right away), to my surprise, they did not take money for fixing this problem, everything was done under warranty.
From my experience, I will advise the service to all my friends, the fact that the warranty in this service is not a concussion and an empty sound, as well as loyal specialists and the administration is very important and has become decisive for me in terms of trusting my car in reliable hands
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6
May 19
I applied to the Titan car service more than once, the employees are friendly, they will always advise, help, tell me something, repairs are done at the highest level, quickly and efficiently! Help in choosing the details.
I also want to thank Deputy Dmitry separately, he did not leave me in trouble, he always has everything under control!
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5
April 1
A great hunting and fishing shop! The choice is large, for any wallet. From budget products to premium ones. The sellers are competent and polite. We drove by, stopped by for the sake of interest, now we will drive purposefully. I recommend
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4
March 14
Excellent car service! The guys know their job from A to Z. They will thoroughly inspect the car, tell you everything and show you. The staff is polite and friendly. On the second floor there is a Hunting and fishing shop where you can pass the time while repairing cars, unless of course you are a fisherman or a hunter😊
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5
July 29
In short, the mistake remained, but the money was taken and not a little.
I waited a week to get to an electrician, we didn't watch for two full days, called at 16-36 and said that it was ready, if you arrive before 18 o'clock, the electrician will explain and tell you what he did, the electrician himself is well done, told in detail what he did, what he checked, what result he got, showed the valve operation in the launcher, as a result, everything seems to have been checked, it seems to have been found because of what the error pops up, they sin on the valve or on the control unit, but this is not accurate, i.e. it is assumed that they will contact the service again for the same error, but in the documents that they issued at the end, the so-called "control-diagnostic work".
In case of a repeat visit to this service, you will need to rely on the memory of the master and the electrician: what they checked there last time and where everything stopped, so as not to do all these works again, and if you suddenly contact another service, you will have to tell the new electrician or the master everything yourself. From my experience, I know that it is not always possible to take customers at their word, it is better to double-check everything. So it turns out the probability of paying for the same work again. To the question why so little is written in the order, the answer was received that if there were more lines, then it would not save anyone, apparently there is a lot of work and the master was too lazy to paint or they work like that...
Specifically, in my case, as a result, the error remained, because it does not affect the operation of the engine, re-contacting the service may be delayed, and there everything that the electrician told you may be forgotten, I am grateful to him for this), a complete list of the work done with the test results would help (correct / faulty, damaged / not damaged), and it would be easier to part with 200 + rubles. having a long list of components that have passed the test, but alas they do not give it out.
The response of the service is once again confirmation that the organization does not go to meet customers (judging by some other reviews), but only justifies itself. They write that because of the manufacturer, who in the licensed program does not provide for such items as clicking / snapping chips, etc. prevented the master or someone else on the PC in a text editor to make a sign in which they would describe the main work done with the results that they received, the electrician himself did it verbally, I wanted to I would like to see this story of an electrician on paper, at least the main points. The same two points that are indicated in the act (except for computer diagnostics, where the program generated a report and printed it) also remained without results, i.e. it is not clear ON PAPER what the smoke generator check and control and diagnostic work showed, where are the results of these checks?! I did not come to the garages to a friend for free or for three kopecks, but came to a kind of solid service and paid not five rubles, but as a result paying 235 rubles. I have a piece of paper in my hands only about what work was done (and then not in full) and how much it costs and that's it!
P.S. Replacing the valve that they were defective, although it was checked by an electrician and its resistance was normal, did not give a result.
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1
2
March 31
I did the convergence and the diognos of the suspension, they sentenced the rail, it turned out not to be a rail, it eats rubber after the convergence, I thought well, the first time they failed, they will succeed the first time, I did a couple more times, nothing has changed! They don't admit their mistakes, they said we can fix them, but for your money!!! The deputy director of service is important, as if he understands something. He said, say thank you for driving such a thing to the stand, looked at it and did not send it. In short, they messed up and didn't want to fix it.
I'll add it.
After such a response from the service, I was very scared)))! Once again, I write that everything was as I told it. It was a relatively long time ago, but the review was banned through the efforts of this pisarchuk)). No, I said to fix the joints-we'll fix it! This is the first time this has happened. And my rubber was devoured!
I read reviews about this service, I thought maybe I was so lucky)) I did not see any apology or error correction from the service after complaining about the service. They scare people with articles, but people are afraid to waste time and many delete the review. Mine was initially banned, I wrote it one and a half or two years ago.
I wish you all good craftsmen!
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3
4
August 9
I signed up in advance for the provision of services for the installation and connection of the outlet of the trailer equipment. I have specified the cost of the service. We agreed on 210 rubles. It's expensive, but I agreed.
They offered to leave the car and give it back. They wrote something in their printed piece of paper and asked me to sign in several places. However, leaving the car, key and other things under their "word of honor", the owner does not receive a copy of the document that he signed. The first negative.
The client leaves without knowing the exact time when the service will be provided. The phrase from 2 o'clock does not accurately reflect the time it takes to provide the service. It is unclear when to pick up the car. Although the work order says that you need to pay for it for 3 hours. The car was in service for 4 and a half hours. What they did for another hour and a half is not clear.
I called several times to clarify when the service will be provided and it will be possible to pick up the car. Although we agreed that I would be informed about this. The man introduces himself as Alexey, says that he will contact the service department and the phone is hanging up.
Then there are the beeps. They called back once. For the second time, they did not bother themselves with such a complex action. As a result, it is not clear exactly when the service was rendered in fact. And sit and spend half a day waiting until they deign to notify you. The second disadvantage.
As a result, the car was taken away from me for 4 and a half hours. The installation and connection of the outlet took unreasonably long. Removing the side panel, wiring, plugging in the outlet, screwing the panel back in half a working day is a very long time. The third disadvantage.
When I came to pick up the car, the price of the service unexpectedly increased. They asked for about 50 rubles more than agreed. The answer to the question "why" is that there were difficulties.
There is no clear answer to the question of which ones specifically. I refused such conditions. But they still threw 5 rubles 60 kopecks for plastic clamps. Because half of Friday was spent, the mood was spoiled and I had no desire to continue to communicate in vain - I agreed to pay extra and went.
Changing the terms of the contract "on the fly" is like a divorce for money and cheating the client. The fourth minus.
The service has been rendered. The only plus.
Total: It is long, expensive and the word does not match the deed.
Considering all of the above, I will not contact you here a second time and I do not recommend it to you.
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3
July 28
I came to make a camber, we said we would not do a camber, because one lever is defective, replace and come, we made a diagnosis, according to the diagnosis it was clear that only one lever was replaced, I even replaced 2. I arrived the next day, they said that we refuse to do it again, because we still found the bearing and the upper lever! I showed the diagnostic card that only one lever needs to be replaced, they said it was a human factor, they say they did not identify it yesterday. I paid 20p for everything, diagnostics and 30p for a fictitious collapse, since they only took readings and that's it. And this does not take into account how much I spent on the lever replacement service, if it could be done all at once!
I can't say anything about the collapse of how they do it, since it never came to him!
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2
May 31
Unfortunately, I changed the support bearings and the front pillar cushions. Problems started after the replacement. Turned to the right pulls to the right turned to the left pulls to the left . When he returned, he asked to make a diagnosis. Of course, it is paid. In conclusion, they said that it was most likely a steering rack. I went to Lepeshinsky and made a diagnosis of the steering rack, everything is fine without complaints! As a result, I went to another service, the racks were removed, and there the bearings were banally installed on the wrong side and they had already fallen apart! I have described all this in a modest way! The only advice I do not recommend contacting this service if you do not want problems with your car! 31.05 2024.
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2
4
March 20
Excellent staff. Everyone I've come across is an expert in their field. Queues ((( which is to be expected with a service of this level. Special thanks to Vitaly. A person has three black belts for car repair))))
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5
August 12
Among the disadvantages: queues and, as a result, sometimes the lack of parking spaces, you have to improvise.
That's where the cons end. And the staff is friendly, and they do well, and the prices are affordable, no matter what anyone says.
Today, after the collapse, I got really high from the car.
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2
May 14
I'm from Minsk, I was visiting Gomel, I drove an X5 to their collapse on Friday because after the collapse in Minsk, there was some kind of hum and the car was driving to the right. After them, everything became smooth. Thanks to the master at the collapse. The receptionist is a very friendly and cheerful lady.
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5
June 6
Remember the phrase from the cartoon. I'LL EVEN FIND A PIMPLE ON AN ELEPHANT'S BODY. This is about them. They will find everything, even what is not there. And so good service. And you can't write bad reviews. The service does not miss bad reviews. Therefore, only good things.
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4
July 22
I arrived at Renault Laguna 1 , took up the job and was not refused, for which I thank you very much. It's so sad there , but the service is at the highest level. Now he eats quietly like a Tesla))
Thanks again 🖤
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3
May 6
Excellent convergence-collapse and, in general, a hundred. They did it quickly, the master is very polite and obviously a professional in his field. For two axes 50p.
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4
April 9
I liked it, I came from Dobrush because everything was closed on Sunday, adequate workers, masters of their craft, did the camber and changed the tires, and wheel balancing. I advise everyone. 👍
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5
December 5, 2023
My first call to Titan car service was in August 2023 to fix the air conditioner on my Ford Focus 2. I contacted similar car service stations, but they refer to huge queues or some other problems. Then my friends told me to stop looking and recommended contacting the Titan Service station and I almost regretted it. I arrived in the late afternoon almost at closing time and the guys immediately began to inspect the air conditioning system. After the problem was discovered, they offered to sign up for repairs the next day, the very morning. We did everything efficiently, within two hours and at a good price. A wide range of car repair and maintenance services. Excellent service! Competent, courteous staff. While the car is being repaired, you can sit in a comfortable customer lounge, drink coffee, watch TV. Now, for any problem with the car, I only drive here. I recommend.
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5
1
May 7
A good tire service, one of those where wheels are balanced without a central hole, for 4 wheels with a diameter of 16 the amount was 82 rubles, there is a recreation area.
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4
June 8
We repaired their exhaust system a couple of times, we liked everything. Exhaust parts were usually in place without orders or expectations. I will contact you again.
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3
August 6
I applied only once to replace the brake pads, but my impressions of the masters are only positive. The politeness of the staff is most captivating.
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1
March 19
ONE hundred + a good store for hunters and fishermen, a large selection, courteous staff.
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4
August 15, 2023
Разачарован, персонал общается с вами и идёт на встречу на все 5+. Но проблему мою они так и не решили. Если очень коротко то поехал на тех осмотр, не прошел по тормозам, точнее основной тормоз все хорошо и перед и зад, а вот ручник левое колесо не держал вообще. Купил все ремкомплект, цилиндрики, колодки, тросики на ручник и приехал на ремонт. В итоге после ремонта приехав на техосмотр и снова не прошел, только теперь не только ручник но и основной тормоз -зад, притом при всем правое колесо клинило и грелось. Вернулся обратно, разобрали, собрали сказали теперь все норм. Приехал на техосмотр и снова не прошел, теперь притормаживает другое колесо. Итог, я техосмотр всё-таки прошел, но после того как обратился на другое СТО. Поставил не единицу а двойку только из-за того, что общение достойное и вежливое и вроде бы хотели помочь, но не вышло.
6
4
August 15
The overall score is 3. I've been here twice. The first time is good, the second time is just no way. I won't describe the problem - they just refused to look for it and sent it away.
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July 21
A dubious organization. There are a lot of comments about the disgusting work of the staff.
The business plan is clearly based on finding people who do not understand technology.
Be careful…
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3
July 16, 2023
Всем у кого Лада веста св, рекомендую это сто. Заменили выхлопную систему и самое главное, мною была куплена выхлоп. система Cbd труба 51мм,данная система сделана просто под ладу универсал, седан, т. е. труба выхлопа направлена вниз. У св кросс она направлена немного вверх и приварена декоративная насадка. Так вот ребята сделали все как было раньше, т. е. переделали выхлопную трубу как у весты св кросс и соответственно вернули назад насадку. РЕКОМЕНДУЮ данный автосервис.
5
3
June 12
Excellent service, I contacted
other services could not make the collapse of the convergence, but here it takes 20 minutes and everything is ready. I recommend it!
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2
August 9
Excellent service, qualified courteous staff, I recommend 👍
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2
June 28
The guys will help, tell you, do everything as quickly and conveniently as possible for you
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2
December 22, 2023
Good service. We helped with the selection and installation of the hub bearing. The convergence is also well set up. The staff communicates politely and culturally. I recommend.
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5
June 3
The guys are just great, I did their collapse. Quickly, efficiently, and professionally
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3
November 6, 2023
A great store for anglers and hunters. A large selection of goods for fishing, the prices are acceptable. Sellers will always prompt and tell you.
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4
1
August 9, 2023
Mercedes ML закипел в дороге, единственный автосервис в Гомеле, который не отказался принять авто после окончания рабочего дня. Провели диагностику, установили причину неисправности.
За время проведения ремонта, постоянная связь с менеджером, т.е. клиент всегда в курсе на какой стадии находится его автомобиль. После ремонта автомобиль был выдан в кратчайший срок. Всю работу выполнили качественно, цена приемлемая. Показали снятые детали и в каком они были состоянии. Очень рада, что нашла достойный сервис для обслуживания автомобиля.
Особая благодарность: Дмитрию и всем мастерам за такой подход к клиентам и их автомобилям. Рекомендую всем, кто не нашел достойное СТО или разочарован в работе и сервисе других компаний. Эта команда знает свое дело!
5
2
July 1
We are serviced only in this car service, there are no questions about work, everything is always clear and understandable
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3
July 16, 2023
Отличный автосервис. Езжу специально к Александру Клименкову. Очень довольна качеством работы. Всё на высшем уровне. Я однозначно постоянный клиент этого автосервиса, и Александра, в частности. Быстро, качественно, недорого. Приятная атмосфера.
4
4
August 11
When diagnosing the suspension, they suggest changing what is whole and does not need to be replaced. The prices for repairs are very high. I do not recommend it
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2
September 21, 2023
Оценка 10 с минусом.Ужаснейший сервис ухандохали рейку за 500р. Купил я новую рейку на свою машину,перетрёс всю подвеску и поехал на развал. А лучшие спецы просто не зажали после развала хомуты на пыльниках рейки она остались висеть не зажатые и туда попадала вода. В итоге вал рейки сгнил и рейка потекла ручьём. Спасибо вам огромное за проделанную работу.
8
6
November 8, 2023
I am constantly doing suspension diagnostics for them, as I am engaged in auto-assembly. And those cars that need additional diagnostics, I go only to them. It is very convenient that this diagnostic post works on a first-come, first-served basis!
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4
July 20
The best service station for suspension diagnostics and camber convergence (I do these procedures on my cars only here).
Wonderful service and service, the staff is very attentive and courteous!
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1
March 1
I do not recommend it! The attitude is as if I had to deal with the breakdown of my car myself...and don't bother them for nothing. The result is wasted money and time, the car is not repaired.
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4
3
August 22
I put 4 only for the fact that they are the only ones in Gomel who accept suspension diagnostics without an appointment, but wait at least an hour
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1
January 22
I recommend this car service as a service in which it is not terrible to drive your car and after repair there is no doubt about the quality of the work done! Thanks guys!
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4
July 27, 2023
Очень довольны обслуживанием консультацией по авто и запчастям даются грамотно акт о проделанной работе если что то не понятно все объясняют разъясняют советуют обслуживаться будем теперь только сдесь так как есть с кем сравнить!!!!!
4
3
June 23
I drove in almost without a queue, quickly inspected, said that I needed to be replaced, I was satisfied
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2
October 15, 2023
I stopped by the tire shop before the winter to replace the rubber. Everything is done perfectly. I was very pleased that the bolts on the wheels were clamped with a torque wrench, I have not seen this on other tire installations.
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4
3
October 29, 2023
I want to make a collapse convergence, I called on the phone and said that they have a live queue.I arrived, took a queue, stood for more than an hour, and as it turns out, the queue needs to be taken from the administrator, who came out, was rude and offered to take the queue again.The question is why this could not be said over the phone???
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5
5
August 13, 2023
Отличный сервис и цены одекватные делал 3D развал с первого раза все отлично машину не ведет руль прямо стоит и сделали очень быстро молодцы ребяьюта)))
4
3
February 6
Who will probably be lucky and who will get to whom (judging by the negative reviews below). Everything was quickly done, explained, and shown to me. I will also contact you here and recommend you to my friends.
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4
1
March 14
A very large assortment! The best store in Gomel!
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4
June 15
I came to the collapse of the convergence, everything was done quickly and efficiently
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3
1