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Rating 5.0
559 ratings
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213 reviews

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Александра Ладеева
Level 6 Local Expert
January 14
I recommend the hotel! Not far from the bus station, close to shops, public transport stops. The street itself is quiet. The staff is very friendly! I booked a standard single room (in January 2026 the price is 4800 per night): it is without modern renovation (4et, 403), but very clean, warm, with hot water, large bed, quiet. What else is needed?) The hotel is really very clean, thanks to those who keep everything clean, it's important! Fast wifi. Everything was fine with me, I will definitely return there if I am in Lugansk. A separate delight is the restaurant at the hotel: delicious dishes at an adequate price, fashionable presentation. And you don't have to go anywhere. I had breakfast and dinner there too.
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Инкогнито 1025
Level 7 Local Expert
June 12
For someone who came to Lugansk to work, there is no better place to find, there is nothing superfluous in the room and at the same time everything you need is available. You can also have lunch, although the price, in my opinion, is a little too high. Great location, near Oboronnaya Street, almost the center of the city! The staff is responsive and pleasant to communicate with, if another business trip is formed, I will try to settle in this already familiar, almost native place!
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Александр Табаков
Level 9 Local Expert
December 26, 2025
A wonderful and customer-oriented hotel, the cafe has recently been renovated and now they serve the most delicious breakfasts. The rooms are spacious, there are no problems with water pressure, they are always clean and the most gorgeous guys at the reception. We are always happy to stay at this hotel when traveling to Lugansk. It takes a long time to find a photo to add.) But the place is magnificent
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Владимир Верин
Level 9 Local Expert
July 5
Everything is fine, the staff is excellent. I'll mention the manager separately. Parking space. Clean, cleaning every day. The price per room is too high. The number of rooms is developing and updating, which is encouraging. I recommend.
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Ольга Онищенко
Level 7 Local Expert
September 16
Very nice hotel compared to others, helpful staff, delicious food The most delicious breakfasts The rooms are clean, the wishes are not only heard, but also immediately fulfilled!!!! Thank you for your excellent work.
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Василий Подберезный
Level 11 Local Expert
September 4
I rented a room for a day, but my plans changed and I left an hour later. What I saw: the receptionist was very polite and friendly. There is an elevator) The room is clean, although renovated and the furniture is old, but not dead (serviced), there is air conditioning. An hour has passed since checking in, I had to leave, of course, the money was not returned, not even part of it. And also the old antenna TV, probably because it showed poorly and only a few channels. The bathroom is in the closet😂🤯
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макcим андреевич
Level 7 Local Expert
October 23, 2025
It's a good hotel, the furniture is outdated, but everything is in good condition. I really liked the paintings on the walls))). The staff is polite, the room cleaning is of high quality. It is located near the bus station, within walking distance of various shops, a shopping center, several cafes.
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Татьяна Ерофеева
Level 14 Local Expert
May 18
The hotel is not bad, clean. Everything is in the room. a wonderful cafe where you can have a delicious meal, a very beautiful serving of dishes and very tasty
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Алексей Боровск
Level 14 Local Expert
June 16, 2025
Very polite and hospitable staff. The service is excellent. The rooms are clean, air conditioning, refrigerator, hairdryer, towels are all available. I was in this hotel for the first time and recommend it. I haven't been to the restaurant since I arrived at 11:00 and left early in the morning.
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Вероника Малёваная
Level 14 Local Expert
June 9, 2025
It's a good hotel, the location is normal, it's on the outskirts of the city center. Outdated interior, old furniture, but everything is clean and well maintained. There is a cafe on the territory of the hotel, I can't say anything about it, but it is there, and that's a good thing.
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Артем Пугачёв
Level 5 Local Expert
July 5
Among the advantages: price, location, courteous staff and good service. Among the disadvantages: outdated design and interior. The cuisine is also generally good.
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IP Man
Level 20 Local Expert
April 26, 2025
The hotel is located near the center. Breakfast and dinner options. For me, the breakfasts are poor. The rooms have refrigerators. Some rooms have an old TV. There's an air conditioner somewhere. The shower cabin. For those who are comfortable enough for a couple of nights.
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Maxim Metlyakov
Level 16 Local Expert
December 29, 2025
The rooms are clean, the bed linen is clean, the room has everything, TV, air conditioning, kettle, refrigerator and more. The hotel is quiet, the staff is polite. Rooms are cleaned daily. There is no organized parking, the car is along the street.
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Пользователь
Level 17 Local Expert
June 21
It's a wonderful hotel, cozy and clean, just like at home. The staff is friendly and attentive, they welcome you with all their heart, they will always help and prompt you. The rooms are bright, spacious, have everything you need, the bed is fresh and snow-white. The bathroom is perfectly clean, good plumbing, hot water without interruptions. The breakfasts are hearty and delicious, homely, and you can feel the care. The location is convenient, quiet area, and it is easy to get anywhere in the city. Special thanks for the atmosphere of peace and security. This is not the first time we have come and we are always happy to return. I recommend it to everyone who appreciates comfort and warm attitude.
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Русалина Загидуллина
Level 3 Local Expert
August 30
Nice hotel, with excellent polite staff! The room is clean and matches the price. For those who need to relax, or on a business trip! We will definitely come back. Greetings from Bashkiria
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Александр Т
Level 11 Local Expert
December 4, 2025
Not a bad option in the current circumstances. Clean, decent kitchen. The staff is friendly. I would like to wish for the development of improved conditions, landscaping, renovation of plumbing and other equipment.
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Евгений Полях
Level 21 Local Expert
April 10
Very good cuisine, chef- bravo! But the room stock is already outdated, as well as the linen. For such a price, it's time to upgrade
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лилия федотова
Level 3 Local Expert
September 21, 2025
Very pleasant atmosphere, friendly staff. The rooms are clean and have everything you need. The bathroom is just bombastic.If I'm in these parts, I'll stop only here. I recommend it for a relaxing holiday.
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Майстровский Юрий, Самара
Level 20 Local Expert
March 4, 2025
Modest rooms, clean linen. Unexpectedly, instead of one wall and a door in the bathroom, there are large sliding wardrobe doors. There is a kettle in the room, a hairdryer and a heater in the bathroom in case the hot water is turned off. The hotel cafe is exclusively homemade, and the dishes are delicious.
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Богдан
Level 4 Local Expert
November 25, 2025
The interior has not been updated in 10-15 years, there are almost no questions about cleanliness. The person is 4/5, the service is fine, but there are some moments. This hotel is enough for one night.
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Александр
Level 6 Local Expert
December 10, 2025
The location of the hotel is good. Quiet, easy. The PRICE is also one of the advantages. Of the cons, and this is the most important thing, it was very cold (maybe I got such a room), I slept under a blanket and dressed.
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Татьяна Р.
Level 3 Local Expert
December 20, 2024
A wonderful hotel, clean, warm, the staff is always smiling, ready to help, the room has a large bed, sofa, armchairs. Slippers, bath accessories. You can't walk to the 5th floor with a suitcase, there is an elevator. Convenient location, near the park. Thank you. I'll definitely be back. I recommend.
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Ольга Горелая
Level 14 Local Expert
August 13, 2024
I liked the hotel. Convenient location - it's easy to walk to the center, I don't like walking - there is a bus stop nearby. Clean, good elevator, good food in the hotel cafe, inexpensive breakfasts, lunches, dinners. The cafe is open from 7 a.m. to late at night, which is very convenient. In my room I had a double bed, a mattress and pillows fully arranged, a table, bedside tables, lockers, a TV, a refrigerator, a hair dryer. Everything worked, there were no problems. A comfortable bathroom with a shower cabin. Friendly staff. In general, an excellent combination of price and quality, I recommend it.
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Василий Письменюк
Level 20 Local Expert
October 25, 2025
I've stayed here twice. Nice hotel, recently renovated. Clean, good linen, courteous staff. I recommend it!
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Густав
Level 30 Local Expert
December 25, 2025
Everything is modest, but clean and courteous staff. In this case, three stars is more like a hotel level, rather than a collection of shoals. This is Lugansk and it is very difficult to find available rooms. In general, it's okay to spend the night here if that's the goal.
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CrimeaGalaxy
Level 7 Local Expert
May 27, 2024
The hotel has been converted from a former hostel. As a result, it turned out very well: very large rooms, rooms - living room and bedroom. In the living rooms there is an opportunity to lay out a sofa. Very large bathroom, bathroom proper, shower, bidet and toilet, sink. The staff fully fulfills their duties, solving emerging situations. The restaurant is a big name for a quite modest room, but the food is hearty, the products are of high quality. It is quite a good place to stay on a business trip. It is very convenient from the point of view of transport - close to the center and the bus station.
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Oxana Lysenko
Level 2 Local Expert
January 29
Excellent hotel, convenient location, friendly staff. Wi-Fi, hot water, light, comfortable rooms, there is a cafe.
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Слава В.
Level 2 Local Expert
November 25, 2025
Excellent hotel, very convenient location, friendly staff, the rooms are always clean, I am happy with the stay, we will definitely come again!
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Руслан Котович
Level 7 Local Expert
January 31
In general, a good hotel for Lugansk, a straight suite room, I liked it,a large room like an apartment, only very cold, there were two bollers in the room who generally ate as the water was heated, but this is not so important,the polite staff who goes to the meeting
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Вадим Альков
Level 8 Local Expert
August 6, 2025
Nice hotel, friendly staff. The double room was amazing in the size of the bathroom, my bedroom is smaller at home.
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наталья денисова
Level 12 Local Expert
March 24, 2024
A good hotel. The rooms are comfortable. Large rooms, good beds, excellent bathrooms. The rooms are quiet. The room is cleaned in good faith, there were no complaints. There's a restaurant downstairs with a decent price, but we didn't eat there. Overall, the impression of the hotel is positive. If you still happen to be in Lugansk, we will stop only here
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ирина бобровская
Level 13 Local Expert
February 10
Quite a decent hotel. The single room standard is small, but it has everything you need to relax during a business trip.
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Михаил Шахов
Level 8 Local Expert
March 25, 2025
Of the disadvantages, there were no places in the hotel and it would not connect to wi-fi without a room. On the plus side, the staff were very friendly, they helped me sort out the city and find a free place in another hotel by calling me a taxi. Thank you so much for that.
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Дмитрий Садчиков
Level 9 Local Expert
August 1, 2025
Nice hotel.Comfortable rooms.The only thing was the restaurant was under renovation during the stay.I had to find another place for dinner and breakfast.As it is, I really liked everything.
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Иван Дроздов
Level 5 Local Expert
November 6, 2024
Pleasant, helpful staff. On the ground floor there is a wonderful cafe where the food is extremely tasty. The rooms in the hotel are always neatly cleaned. The hotel is clean and tidy
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Надежда Пешехонова
Level 10 Local Expert
September 1
Friendly staff, ready to help with any question. Perfect cleanliness in the room. I definitely recommend it
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Дмитрий
Level 14 Local Expert
January 30, 2025
A good hotel, nothing superfluous, the rooms are clean, warm and cozy, the food is delicious, the portions are large. The administrators and staff are polite and friendly.
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Марина  Тестина
Level 13 Local Expert
March 10, 2024
I liked everything! Clean, cozy, comfortable, what else do you need!? there is a restaurant at the hotel, the food is delicious. I can't say that the prices for rooms and food are cheap - no, but due to the lack of alternatives, we have to accept and wait for the full restoration of the city and the availability of accommodation!
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Алексей Сильников
Level 17 Local Expert
April 4, 2025
They say it's one of the best in the city. I don't know what to compare it with. That's not bad. There were certain difficulties with the armor (this is not a minus, but a given). It is better to book in advance. The rooms are standard, everything is ok. The breakfasts are paid separately, they are good
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Николай Тацышин
Level 4 Local Expert
October 31, 2023
A good hotel, especially for Lugansk. Air conditioning, TV, refrigerator, Internet, kettle, water, etc. everything is there. The price includes washing of things. The location is convenient, not in the center, but next to it, not far away there is a stadium and a bus station. The staff is great.
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Евгений К.
Level 9 Local Expert
April 28, 2025
It's a good hotel, the cuisine and the service are excellent. I stay there all the time.
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Александр Самарин
Level 10 Local Expert
September 11
It's a good place. It's clean and tidy now, despite all the difficulties. The cafe at the hotel has a VERY decent cuisine.
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Андрей Жильцов
Level 6 Local Expert
March 4
It's a nice place, quiet, you can get enough sleep, there's a cafe and an elevator, which is great. There are parking spaces available
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Timur
Level 3 Local Expert
November 29, 2025
Advantages: price, service, cozy room, information assistance. I would like to express my deep gratitude to the manager, the girls at the reception, and the security officer for their help in storing food - an unusual case with a client in the hotel business :-). The groceries ended up in my hands due to an unsuccessful attempt to move into a rented apartment. I wish success to your team, good health, and high salaries! :-)
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Олег Осипов
Level 9 Local Expert
June 25, 2025
Polite staff.The room is clean. everything is fine. Breakfast is delicious in the morning at the restaurant. But for a fee. 300 rubles .
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Александр З.
Level 4 Local Expert
September 25, 2025
Polite staff, excellent conditions, helped out with excellent availability of rooms. I recommend it, it's very good
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Юлия Полякова
Level 11 Local Expert
May 7, 2023
There was one day. Everything is great. The staff is polite and attentive. Clean, comfortable. Wi-Fi and a Jacuzzi were generally surprised in the current realities of Lugansk, it's just space. The rooms are large and spacious. It won't be crowded for four people in a 2-bed room. I didn't figure out how to turn on the TV, but it didn't come in handy. Hair dryer, refrigerator, kettle, TV. Dishes, cupboards, chairs - everything is there. The linen is already crisp, fresh, new, snow-white. You guys are just great. I'll come again
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Лиса в тазике
Level 4 Local Expert
December 28, 2025
Nice spacious rooms, I liked everything, the only disadvantage is that there is no microwave in the room
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Илья
Level 4 Local Expert
November 24, 2025
The best hotel: comfort, cleanliness and helpful staff + excellent cuisine
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Игорь
Level 10 Local Expert
May 27, 2023
The hotel is far from the main road, almost no big cars are heard. But the traffic past the hotel is decent. Secure parking is difficult, there is very little space in the yard. There are places near the entrance of the hotel. It can be placed in the courtyards of houses. The rooms are spacious and clean. Towels, bathrobes, everything for hygiene is available. The hotel staff is very friendly. There is one thing! If you suddenly want to eat something of your own in a restaurant, you will be shown the door in a boorish manner. It says on the door, you can't go with your own. It's not about warming up something. That's all you can't do. Yes, the kitchen is so-so, nothing special. The hotel is 100% recommended! Restaurant plan where to eat elsewhere. Rude young people are working. I do not recommend the restaurant 100%. The guys from the restaurant first need to learn the rules of customer service, and then forbid something. We had breakfast there for a week, 6 menus for 250 rubles. Scrambled eggs, salad and tea, or amlet and tea, etc. if you suddenly want an amlet and a couple of sandwiches, it's already 500 rubles. Something like this. I will arrive at the hotel, you can eat 300 meters down the street.
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