Qanot Sharq

1.6

131 rating

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Level 3 Local Expert

We had a short delay on our flight from Vietnam to Tashkent 01/08/2025 14:10, however, still landed safely and on time. The food and drinks were served repeatedly a couple of times on our 8-hour flight which was pleasing. The food was delicious , and fresh. We did experience a lot of turbulance, though landed smoothly. Although, most of the things were satisfying on the flight, the seats were uncomfortable. If the person infront of you seat is inclined, you barely have enough space for your head. They are just VERY close together which brings extreme discomfort especially on a long flight. Another detail to mention is that the Qanot Sharq airline does not have an emergency aidkit which is scandalous and with all due respect ridiculous. I had a headache and asked multiple of the flight attendants if they had smth like ibuprofen , advil , motrin or paracetamol on board but turns out they don’t even have an aidkit which just demonstrates the level of unorganized and incompetence of the crew/airline. With all due respect, QanotSharq Please work on the details mentioned above

Shukur B

Level 2 Local Expert

Hello what kind of company is this? the departure change one day earlier and they do not inform about it! and do not help to find another ticket or give the opportunity to fly on this day! in Uzbekistan are there any bodies who could solve such problems or still for rich people there is no law? I called all the numbers in two did not answer 10 times and another one does not exist at all number. Flight number:HH-571 Data: 06.15.2024

Ангелина Соколова

Level 4 Local Expert

We were returning from Vietnam to Tashkent on a Qanot Sharq flight and were generally satisfied. The flight attendants were polite and attentive, and the landing was very smooth, thanks to the pilots for their professionalism. The flight was calm, without delays and inconveniences. The food on board was delicious and full-fledged, the food was served often, which was also a pleasant surprise. However, there was one unpleasant incident: due to my carelessness, I spilled hot coffee on myself, and, unfortunately, I got burned. I was most surprised that there were no necessary first aid supplies on board for burns. Such cases can happen to any passenger, including a small child, and children are especially mobile and restless by nature. Therefore, the availability of at least basic medicines for emergency situations is not only a matter of comfort, but also the safety of passengers. I hope the airline will pay attention to this point. Otherwise, the flight was at a good level, for which special thanks to the crew.

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Марина Схренали

Level 3 Local Expert

I had a standard ticket with hand luggage. 55*40*23 and my suitcase fit into these parameters. But at the check-in, the employee demanded that I pay $60 or leave my suitcase in Bukhara. At the same time, I saw other passengers who passed with such bags on boarding. At the same time, the employee pointed me to the validator of another airline with different parameters. The Bukhara - St. Petersburg ticket cost $300.

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Сабрина Сабрина

Level 6 Local Expert

Flights from Samarkand to Moscow. 1.06.2025 the child hit and broke his nose! The medical staff didn't have any simple ice to put in their nose to relieve swelling! They gave me a napkin and cotton wool, So don't ask them, it's over. Come to Moscow, they found out that the child has a closed nose fracture! We were still overboard and asked to call an ambulance! The medical staff of this airline told us that everything is fine with the baby's nose, it's okay! He doesn't see a reason to call an ambulance! I do not recommend it, and I will never buy tickets for this airline again.

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Манзура Жабборова

Level 9 Local Expert

We flew from Tashkent to Nha Trang. The flight lasts more than 7 hours. Is it really impossible to make long flights as comfortable as possible, the seats are not even like on a bus, but like on an old cramped minibus. People were recruited and planted like sprats in a jar. The plane is full. The flight attendants do not know the language and behave rudely. They rush by so fast to fuss- you don't have time to open your mouth. Maximum disregard. The requirements from passengers on long-haul flights should at least take into account the basic amenities.

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Yuliya Volkova

Level 3 Local Expert

We flew to Sharm el Sheikh on 15.11.24 and back to Tashkent on 11/22.24. Everything was fine, the food was fresh and delicious. At first I didn't want to take it because of the reviews, but everything went great, they flew out on time, I just didn't notice the disadvantages. I am attaching a photo.

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Екатерина К.

Level 6 Local Expert

Not an airline, but a disgrace!!! Another person took our luggage (and we realized it ourselves, no one was going to decide anything). The representative is not in place, the phones are not answering, none of those found are answering the mail either. Miraculously, we got the representative's number, but he didn't really try to help us, so wait and that's it. The first and last time we bought tickets from this airline!!!!

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Girl

Level 6 Local Expert

Not airplanes, but tractors that are falling apart, flights are canceled, without postponement without warning, a terrible company I do not recommend at all!!!!!

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Инкогнито 8204

Level 3 Local Expert

If you don't buy, then they don't accept your luggage, then the check-in closes earlier, and that's what the horror does, like if you ask something, they will send you down and then the 2nd floor and another 1st floor and so you will walk until the Toyota itself flies

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Соня Багирова

Level 3 Local Expert

They just rescheduled the flight and did not inform about it, as a result, they had to buy all new tickets, including connecting ones. I got $1,200 from this company. No one wants to return the money, the company just keeps silent

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Олеся Л.

Level 2 Book Lover

On 03/29/2025, the flight from Bukhara to Moscow was canceled without informing about it. I had to buy a much more expensive ticket and fly through Makhachkala. I have left a request for a refund, but nothing has been returned yet. It's a strange airline, you can't rely on them.

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Рамиль Мухотдинов

Level 6 Local Expert

I was flying from Moscow to Tashkent. The flight was postponed twice. I bought the ticket for 12,000 rubles and took 13,100 rubles for the luggage. It's too much. Dear airline, please review your baggage rates.

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Азиз Р.

Level 2 Local Expert

Fleecing Airline! I was on a flight from St. Petersburg to Bukhara I paid 13.200 for 2 bags The ticket price was 9600 No receipt, no cash register, money was transferred to the employee's card! The worst company I've ever flown with! They did not provide an order that prices had risen! When I called, they didn't say that the baggage rates had changed and they didn't inform me! In addition, they sent a check to the post office for 10450 rubles, although I transferred 13200 rubles to the employee. In short, I do not recommend the company in one word, rip-off!

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Amor Fati

Level 2 Local Expert

Never buy tickets or fly with this airline! The worst and least responsible employees gathered in one place! The ticket was purchased with the OPTIMUM fare, taking into account 23 kg of luggage. During check-in, they did not let you on the flight as if your ticket was without luggage and sent you for an additional baggage charge of 13 thousand rubles for only 20 kg. And the ticket itself costs about 7 thousand rubles! In another position, they boldly cancel the flight and do not warn anyone about the cancellation of the flight. Did you buy a ticket and pay for it, but they took the money and all their powers end here, no one else is dealing with you! The flight was canceled and no one was notified. We arrive at the airport and it turns out that we will not be able to leave. We approach the airline representative and there is no one there , the technical support is not responding Then they reply that as if nothing had happened: if the flight is cancelled, you can issue a refund! As a result, they bought a ticket for another urgent flight for 3 times more expensive I suggest it is better not to buy and not to waste your money and not to be nervous

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Бирюкова Татьяна

Level 5 Local Expert

There are only disadvantages, there are no advantages. On August 31, the Samarkand-Moscow flight was canceled and they didn't even warn about it. With grief in half, the airline representative deigned to provide a replacement for September 2 and departure from Tashkent in a couple of hours, while you will get there at your own expense, the airline did not even offer water to passengers who were with young children, not to mention the rest. Then at night we take a taxi to Tashkent, pay for the hotel with the last money, on September 2 we depart at 4-40 am, arrive at check-in 2 hours in advance, and the scoreboard shows that our flight is delayed by 5 hours.. no one warned me again, they barely found a representative of the company, an elderly man began to tell me that the staff of the Moscow airport did not allow the plane to land because of flying drones, well, it's funny, other companies have flights, but this one has drones flying 🤣 dear passengers, NEVER, NEVER buy tickets for this airline

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Роза Тен

Level 2 Local Expert

I flew on 12/19/2024 from South Korea to Tashkent. The most terrible flight.After buying a ticket and paying separately for a seat, upon arrival at the airport they give me another seat.I couldn't register online either, because the airline's website constantly issues an error.The flight attendants' relationship is disgusting.By pressing the call the flight attendant button, no one comes up.

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nastya roslya

Level 7 Local Expert

I read the reviews, I thought about not taking a ticket. But, I'll tell you, you won't regret it. Flight Moscow-Seoul 02.07.2025/03.07.2025 Great crew , delicious food, great planes. HH821 Thanks a lot to the flight attendant Kamila Khasanovna. I'm an aerophobe, and flying is stressful for me. But thanks to her, I forgot about my fear.🥹 Takeoff and landing were unnoticeable🙏🏻 I demand a promotion and a rest. 🙏🏻🙏🏻🙏🏻

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Камиль

Level 9 Local Expert

We flew from Namangan to St. Petersburg on 05/06/2025. The flight was delayed for 5:40 minutes. No one warned us. Catering and company employees and flight attendants have a rude relationship. Never buy or deal with this airline. No one apologized and could not arrange hotels and meals.

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Александр

Level 11 Local Expert

We flew today 05.10.24 from Bukhara to Moscow. After a week-long vacation in Uzbekistan. Initially, after reading the reviews, I did not want to take tickets from this airline, but I took the most optimal departure time. What's the result: they flew out clearly in time. They landed too. No delays. Flight attendants are polite, empathic at a high level! The aircraft is quite fresh (airbus a 320). I rarely write reviews, but they definitely deserve it here! There is something to compare it with! Thanks!

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Мухтар Дурдыев

Level 3 Local Expert

A great airline

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Камрон Оманов

Level 4 Local Expert

I recommend a great company. I flew on 08/31/24, flight 701, crew commander P. Andreev, if I'm not mistaken, and the whole team are professionals, thank you all and may ALLAH protect you

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Гульнара Умарова

Level 2 Local Expert

The most irresponsible airline sells tickets with luggage, and their representative stands at check-in at Tashkent airport and collects 35 euros per baggage, assuring that the ticket was bought without luggage. I do not recommend this airline to anyone.

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Рустам

Level 6 Local Expert

At the moment, on 01/03/2025, my wife and child are waiting to board a plane from Bukhara to St. Petersburg. We are flying with this airline for the second time, but the departure time has changed twice. If you have a connection with another flight, think about it several times before buying a ticket. And the support service in Moscow does not work completely.

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Руино Саид

Level 5 Local Expert

Online registration does not work, the choice of a place is paid, the flight was postponed for two hours and was not warned (although both mail and phone number are indicated in the order), one information on the website at the airport is another payment for additional services only using Uzbek cards, even a visa cannot be paid . the support service is available only by Uzbek numbers, the mail does not respond. I haven't flown yet, but I'm already very disappointed!! Havoyulari has identical ticket prices, but the service is much better! (we took flight tickets only because of the convenient time and then rescheduled).

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Фатима Султанова

Level 2 Local Expert

Terribly rude flight attendants. We flew from Cam Ranh to Tashkent. Flight NN 2238 , 23.05.25 . Not only was the flight delayed for more than 2 hours, everyone was waiting in the cabin. The flight attendants were also rude. Especially a male flight attendant of an age, sorry, frankly fat, who did not fit in the aisle, was rude to all passengers, the attitude was like cattle (((( is it really impossible to hire normal Stewards, without excess weight, well-mannered and polite?

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ZeboOrhids

Level 8 Local Expert

It's just a terrible airline, if you want to take off with a delay,fly with another airliner, then you go to Canot Shark, the most terrible airline, you took it once and regretted it, I and 4 children arrived at Tashkent airport, there was no flight board,we searched for representatives for almost an hour, as a result we were put on an even more terrible airlineThe center is just a nightmare, we didn't explain anything to anyone, in the end we arrived just in terrible conditions, AND DON'T BUY TICKETS FOR THIS AIRLINE. I DON'T RECOMMEND IT. I fly 4 times a month and I can tell a good airline from a good one. Canot Shark by rating -10000000

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Арина Резанова

Level 2 Local Expert

Randomly transferred to another flight on 4(!!!) a day later. They just notified me, no apologies, I'm sorry, they communicate with support as if it were something banal, like a 20-minute delay

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Анастасия К

Level 5 Local Expert

I specially bought NG tickets for 3 months and in mid-December, the flight from Moscow to Tashkent on January 1 was suddenly canceled. A new ticket is 8000 rubles more expensive. Never fly with this airline, judging by the reviews, this is the norm for them

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саша Кириенко

Level 30 Local Expert

Today, on a flight at 5.30 am from 17.10.2023 in the direction of Moscow Tashkent from Vnukovo airport, I was sending my nephew and his mother to Tashkent. I turned to an airline representative named Yura with a request to put my nephew forward closer to the exit (brain tumor), he heeded my request and paid due attention to my request, for which a huge thank you to the entire airline in the person of Yura for understanding.

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Екатерина

Level 13 Local Expert

It was the first time we decided to buy a ticket for this airline (and for the last time, it is already clear). The flight, which was supposed to take off tonight at around 3 o'clock, was first postponed to 4, and then completely at 11 a.m. Whether there will be more...

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Azamad Djurakulov

Level 10 Local Expert

Kanot Shark disgusting relationship Samarkand Moscow Domodedovo 0712 flight number it's better not to fly, the representative of Kanot Shark Airline has not seen you worse, keep an eye on the employees you can't do that

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Полина Клаузен

Level 4 Local Expert

The toilets at the beginning of the cabin were closed for the entire 4 hour flight!!! On the night flight at 5 a.m., they were fed some kind of dinner, not breakfast. The office does not respond to emails, they say on the phone that they cannot help at all in solving the issue that has arisen (the most ordinary and ordinary, I must say - a certificate was needed about the flight).

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Аслам Салим

Level 4 Local Expert

We bought a ticket in the direction of Moscow Ferghana. My wife did not get on the plane because of the disability of the first group. Dishonest people did not refund us the money for the tickets.

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Наталья Наталья

Level 5 Local Expert

A super company. People are professionals in their field. They are located near the airport. The team is cohesive and really experts in their field

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Odil Tursunov

Level 5 Local Expert

I recently flew from Moscow to Tashkent, when I bought a ticket, 23 kg of luggage was indicated, and when checking in at the airport, they said 20 kg and asked for 4000 rubles for 4 kg

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Diyora Xayrullayeva

Level 2 Local Expert

The worst staff The flight attendants are the worst, especially Veronica, who is very rude and talks so rudely to the passengers. Never choose them.

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Валерия Б.

Level 5 Local Expert

We flew from Phu Quoc Island to Tashkent. The flight was delayed for more than 3 hours. They didn't say anything, they didn't warn me. It's good that we had a follow-up flight in 8 hours, but we had plans and wanted to take a walk around Tashkent. We took such tickets on purpose. Of course, there was no walk(

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Аброр Шокиров

Level 18 Local Expert

Kanot shark is not Uzbekistan havo yullari. The service is much lower.

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Ях

Level 4 Local Expert

The most damned airline company departs every flight with a delay, I do not advise you to take tickets

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БАСМАЧ

Level 3 Local Expert

I do not recommend it! A cheap company in every way. Spend a lot of nerves. The airline is run by amateurs.

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Гапуля

Level 3 Local Expert

This is the worst and most unpredictable airline.It started with the fact that the departure time indicated on the ticket from Prague and back from Tashkent was changed by a call from an airline representative 3 weeks before departure... Surprises,, did not end there ... on 08/29.24, the return flight HH405 to Prague, this time without warning representatives, turned out to be via Nukus!!!!supposedly for refueling .Why????This shortened the flight time from 7 hours to 8.5!!!Which caused excitement for the greeters and an extra 1.5 hours of torment for the screaming children, and therefore all the other passengers. Was it really impossible to do this in Tashkent for the convenience of passengers???!!!! In addition, 3 flights of this non-airline company from Samarkand were canceled in August, it's good that they are not ours.The luggage is only 20 kg , there are no monitors and headphones , and this is also a minus .I STRONGLY DO NOT RECOMMEND A CANOE SHARK FOR FLIGHTS!!!And I recommend that the airline's managers review the quality of work in general, do not cancel flights, do not postpone time and increase the weight of luggage.The only plus, without complaints: on-board service and meals.

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Fozil

Level 4 Local Expert

Never use the services of this airline! Disgusting support service, just like a minibus flies when it can, some kind of left-hand number where calls are not answered.

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Карина Ерина

Level 3 Local Expert

I flew from Seoul in transit via Tashkent to Yekaterinburg. The flight was postponed in time as much as 4 times for a total of 9 hours. There was no notification from the company, I found out the information on the airport's website Due to the company's shortcomings, I was late for the transfer, when at the original departure time I should have stayed in Tashkent for 9-10 hours, now I will be waiting for another flight for 15 hours.......

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Машхур Кодиров

Level 2 Local Expert

I do not advise it, it takes 35 euros for an extra 2 kg!!!

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Nargiza Alidjanova

Level 10 Local Expert

Qanot Sharq is a new airline with a perspective. the staff are very friendly with each other, and kind, friendly to all passengers. Despite the fact that the tickets are at very reasonable prices, every passenger receives a high-level service - a sincere smile, care and efficiency of the flight attendants!

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ihtiyor hasanov

Level 5 Local Expert

The flight was delayed for 3 hours. Not a single text message, an email with a notification about the delay. They didn't let me in either Vip or Sip or Huip. Where to present: there... that's all.

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Бахадур Исаевич

Level 3 Local Expert

We wanted to fly from Moscow to Samarkand on 11/29/2023 . But I was delayed for 4 hours, so far - but I think I still have to wait!! It is very disrespectful to treat passengers … Not a single representative will come . People are hungry children screaming . Just Lol !! shame Where is your seriousness ??? I myself am a citizen of another country. But I changed my mind about flying because of your delays for no reason . Lol I do not advise anyone !!! People be Careful!!!!

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Murodjon Turayev

Level 2 Local Expert

The worst airline! And how do I get compensation for a delayed flight?

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Ева Холкина

Level 2 Local Expert

The staff behaves terribly for 40 minutes, does not let them board and left for boarding in 1 hour, a person calls him from the registration and he yells no, I will not let what it is in general, and it will burn back and the regulations can not provide people at all for people do not consider if it were not for people how you earned what you have for deceiving people, you profit from people

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Qanot Sharq

60 reviews