Nairi Insurance

4.5

89 ratings

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Level 3 Local Expert

It’s great

Level 3 Local Expert

This is not the first time I have contacted the Nairi insurance company, and every time I am pleasantly impressed by the quality of the service. The staff is always polite, attentive and professional. All issues are resolved promptly, with understanding and participation. It's nice to do business with a company where the customer feels really important. I thank the Nairi team for their excellent service and human attitude!

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Мария Погосян

Level 2 Local Expert

Excellent insurance company. A fairly wide range of offers. Everything is reliable and without any special attempts to cheat the client.Friendly staff. Customer orientation is at a high level. Only positive emotions remained from cooperation with the company. There have always been the best.

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Андрей Луконин

Level 9 Local Expert

The office is not working, everything is on the remote. It is impossible to reach by phone, insurance payments are greatly underestimated. I don't recommend it to anyone.

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arsen a.

Level 3 Local Expert

Very high-quality and fast service. Especially medical insurance works like clockwork. I am satisfied with the service.

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Зверев И.

Level 8 Local Expert

This office is closed. The company only works remotely, although it is located here. They don't accept clients here.

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Томас Д.

Level 3 Local Expert

The damage assessment went very well, I did not expect such good service from an Armenian company, I recommend it to everyone.

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Maria Davtian

Level 3 Local Expert

They just deceive people, you buy insurance, but in fact it turns out that in another country you have to pay everything yourself, then in your own country you have to contact them and they will still review whether you can be reimbursed or not, although initially when you buy insurance this fact is not written anywhere and such information cannot be found, I strongly recommend not take nothing from them, spend your money and there will be no help or compensation in case of anything.

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Artur

Level 2 Local Expert

I have always been a client of the campaign and over the years I have been confident that I made the best choice, due to the fact that every year Nairi Insurance improves its service and services.:

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Alexandr

Level 3 Local Expert

The company causes serious complaints. The contract is drawn up inadequately. There are no clear criteria for insurance coverage, which is confusing. When you contact the support service to find out information about the coverage of doctor visits and drug insurance, you only get false answers. Employees do not have sufficient knowledge about insurance plans. As a result, after signing the contract, it turns out that the situation is actually the opposite: insurance covers only 2 visits to one specialist, regardless of the package level (Premium or Comfort), and medicines, of course, are not included in the coverage list. The only exception is if you work for an organization where your employer provides a high-quality insurance plan. In this case, the insurance works properly. However, if you have an individual insurance plan, you should seriously consider whether to contact such companies.

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альберт

Level 4 Local Expert

I advise you to choose another insurance policy. It is impossible to get through here, to get feedback. As a result, you go for treatment at your own expense, because otherwise you won't be able to get medical help on time. Then they look for a reason not to pay compensation.

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Ekaterina M

Level 5 Local Expert

Disgusting insurance company, if you think that you want to take out medical insurance from them, you'd better find another company. No matter how many times we called the insurance company to make an appointment with some doctor, there was NEVER any feedback!We had to call ourselves the next day and ask if we were signed up or not! And as a result: during the day, they did not send an appointment request to a specialist to any hospital! It's just the time spent on calls and disassembly, why they don't do their job on time, never call back themselves and solve the issue on the spot! It's better to pass by if you want to keep your nerves and health))))))

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Лазарян

Level 11 Local Expert

I am not a client of the company, so I cannot say anything about the fulfillment of their insurance duties. But based on the results of written communication with them, I can say that they have competent lawyers. The reason for the one-star disadvantage is the impossibility of live communication with employees, everything is only on paper.

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Vahe S.

Level 4 Local Expert

Good insurance policy. Everything was done quickly, clearly, and without too much fuss. There has already been one case — it was paid without any problems. I recommend.

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Сергей

Level 6 Local Expert

The worst service that can be imagined from the insurance side, apparently they do everything manually. In order to coordinate the next procedure, you have to call 2-5 times. Why? Because they do not have a phone number identifier and they are not able to understand that you are being served by them, and instead of agreeing with a doctor or just clarifying, some operator asks you questions and promises that the doctor will call you back. Naturally, he will not call you back (he calls back in 60% of cases) and you will have to wait for an indefinite time (from an hour to a day) until you can ask your little question. The recommendation is to make a caller ID and remove the person who does nothing but clarify my details, waste time and delay the approval process.

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Albert Khachatryan

Level 2 Local Expert

Poor service, unprofessional approach. For this insurance company, the main goal is to compensate customers for as little damage as possible and save money for their own company. If you feel unwell on a non-working day, you will have to wait for the working day, otherwise they will decide within 15 working days whether they will refund the amount you paid or not. Different employees offer you different conditions, set different remuneration limits for the same medical center, and so on... A collection of irresponsible and unprofessional professionals.

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Андрей Чечёткин

Level 16 Local Expert

One call and I'm already on my way to the hospital to see a doctor, I really liked the speed of service! Thank you, I recommend it)

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- -.

Level 2 Local Expert

Even one star is too much to rate the way you help. So far, a month has passed since the beginning of use. I will change the review if it improves.

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Ким Батьков

Level 4 Local Expert

I came to issue a CTP. there was an error in the system. there is no desire to help. deal with the problem in our system yourself.

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Aleksandr

Level 4 Local Expert

Nairi Insurance has very nice, friendly and informed call center staff, they always respond quickly and my questions do not go unanswered. You probably have a question, why do I give one star? The employees in the damage assessment department at Nairi Insurance are blind, so they cannot make an accurate assessment. As a result of the accident, two taillights of the car were damaged, but Nairi Insurance ignored one (despite the fact that I sent both videos and photos with damaged parts) and conducted an erroneous damage assessment. Even after the appeal, the issue was not resolved and I applied for a paid assessment through the bureau. I do not recommend using their insurance services.

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Minas Ananyan

Level 5 Local Expert

Not a fair organization

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Томас Д.

Level 4 Local Expert

Good service, the guys saved

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Аня

Level 11 Local Expert

The mark is from the official website, but in fact there is nothing there.

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101кофемашина.ру

Level 8 Local Expert

Bad company. The office is not working, it is indicated on the website, it is indicated everywhere in the maps

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Nairi Insurance

24 reviews