Good afternoon) I have no complaints about the store itself and the choice of shoes, the assortment is large, the only thing that at first impression looks like one big warehouse, and so each box corresponds to the model that stands on the shelves, prices are affordable and acceptable, good promotions and discounts. Questions and indignation were caused more by the staff 😅 During the selection of the goods, no consultation was offered, these are trifles, if I really needed it, I would have applied, however, after approaching the checkout with a pair of shoes, a young sales consultant/cashier neither greeted in response, nor asked if a package was needed, nor notified during the "sale of goods" about the guarantee and safety of the receipt with the box of goods, neither asked about the availability of a bonus card, since he did not say hello, apparently he thought that he could say goodbye, all this time he was talking with a colleague and all attention was focused on the dialogue with her, the only thing they asked was how the payment would be made) I am disappointed with the service of the staff, I worked in trade myself and I know what I am writing about. All the best)
The store itself is not bad, it could be a great hyper, that's what it's called. But. There are constantly no consultants to find, there are not enough of them. It is almost impossible to navigate through the boxes placed randomly. Negative reviews are frequent, business apologizes, but somehow does not try to improve the situation. Today we are choosing winter shoes. Chaos of boxes and only one seller and one cashier. The fish rots from the head. I wish a good business manager to this store, who will put things in order here and make sure that people work here with pleasure and there is no such staff turnover.
Terrible service and maintenance. I ordered three pairs of shoes for pickup, the shelf life was specified until November 27 inclusive. When I arrived at the store, there was a woman standing next to the cash register, who was putting her face in order and condescendingly asked if I needed to find out something or was just standing there. Then she called another employee. Despite the fact that I had an order number, they began to clarify who the shoes were for, what size and approximate price. As it turned out, I quote: "well, there were only 36 and 37 sizes of these models, probably they were disassembled from the order and sold out." That's it. What is the point of having the possibility of placing an order for pickup, if in fact you will be told that there is nothing?!