Evocabank Head Office

4.4

306 ratings

Rate this place

Level 4 Local Expert

Overall, been a loyal client since many years. Customer Service workers are excellent, very helpful. Call center employees have the worst training, because I was sent with an emergency to the Hanrapetutyan branch on a Saturday, which was closed as I noticed upon arrival. Extremely disappointed and mad.

nare poghosyan

Level 12 Local Expert

Horrible. Funds transferred to card takes 48 hours! to be deposited. Ancient!

Станислав Б.

Level 6 Local Expert

The worst for a legal entity

Ruben S.

Level 4 Local Expert

Customer care is on a below 0 lvl.

Nare Karapetyan

Level 2 Local Expert

Amazing bank!

Лена Сова

Level 16 Local Expert

Easy to change at any time!

AlexsoGroup

Level 6 Local Expert

A terrible bank , especially in Davidashen, you stand in line for hours , the staff work very slowly , impressively , not though they answer , rude . You need to stand in line for two hours to change the money. You can imagine how employees work. The administrator or the manager who sits in office 5 constantly looks so arrogantly as if everyone owes her . He lets his friends through without waiting in line . Please pay attention to your employees. Also, return the pt function to the money exchange, so as not to see the unhappy faces of your employees and stand in line.

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Мари

Level 18 Local Expert

Convenient location, the very center,next to the Vernissage. Modern interior, courteous service, you can change the currency or rubles. I recommend you to visit!

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Сюзанна Кцоян

Level 6 Local Expert

A wonderful bank! The staff is very helpful and helpful! Located on Republic Street, there are cozy cafes with delicious coffee nearby. Going to the bank becomes a holiday!

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Ярослав В.

Level 6 Local Expert

There is live support on telegram! They respond in 5 minutes in Russian. The application is top by the standards of Armenian banks. I recommend

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Арман М.

Level 7 Local Expert

Beautiful, well-groomed, professional staff, they do everything clearly and on time, of course, sometimes there are moments, but this does not exclude their professionalism.

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Кристина Давтян

Level 7 Local Expert

Terrible service. Lack of customer orientation, I came to the exchange office, first they sent for documents, confirmed the source, came with documents, looks into the eyes, smiles and says I still can't. As I understand it , they probably choose the staff so that there are lenses and lips with fillers . My review about the Zoravar Andranika branch . Terrible unprofessional and rude service .

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Мила Г.

Level 2 Local Expert

I am a client of many banks, I do not recommend this bank. I regretted contacting this bank. It is impossible to get through, and if they manage to get in touch, they give out false information, deceiving customers.

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Сергей Соболев

Level 7 Local Expert

Pleasantly surprised! They came to the bank with their family to exchange rubles for drams. But the bank was no longer working (it was Saturday, there was no light in the hall anymore). We were met by a security guard and another man (probably from the administration). Helped to deal with ATMs. But the most interesting thing is when we, having taken the changed money, had already moved away from the bank, the men called out to us and caught up... It turned out that several coins were stuck in the exchange machine. They caught up with us to get them back!!! Thank you very touched!)))

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Ярослав

Level 5 Local Expert

Great! Round-the-clock cash exchange at the vending machine. The exchange rate (USD) is good. No other services were used.

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Ольга Х

Level 4 Local Expert

On 27.07, the ATM debited 138,000 AMD from the account, and at the same time did not issue either cash or a check. A bank employee on the hotline said that you need to write an online application and within 2-3 business days the money will be returned to the account. Today is 1.08, there are still no funds in the account, bank employees feed breakfast and delete their messages in the support chat, they do not provide any documents and transaction receipts to confirm the refund. This bank is engaged in accounting, no one is responsible for technical lags and non-fulfillment of obligations to the client. I do not advise you to be a resident of this bank, judging by the reviews, this is a normal practice of stealing funds through ATMs and exchange machines!

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Артём Арутюнов

Level 6 Local Expert

A good exchange rate ! Quickly , clearly ! I changed money next to the opening day !

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Артем Еганян

Level 9 Local Expert

The ATM issued a smaller amount when exchanging funds. The support service is working abominably and can't help in any way.

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Anna Berezovaia

Level 8 Local Expert

I took the term on early one, came on crutches. At the appointed time, my number is displayed, I go to the window and there is still service for other customers! And a look from the category of well, wait a minute. Then I waited 2 weeks for the result. To give an answer, I need to know the date, the window and the name of the girl accepting the application. After 2 weeks, I was called... no, not to pick up the card. Pay and wait another week. Although I have a long-term lease, a job in Armenia and a normal income. And so I give 75k I ask for a visa and they tell me we have problems, we can only get a gold visa for 150k. In dramas. It's just that we have problems and you pay. In general, I took the application and will go to a normal bank P.s. Within an hour they called and said that I could open a regular visa. Thanks to the PR department or the manager who read this!

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Мария Лиханова

Level 11 Local Expert

To get there in a live queue format, you will have to wait three hours, no kidding. According to the ticket number, there were 47 people in front of us! Another time, they came by appointment through the Early One application, two minutes later they were already accepted by the operator. Therefore, we can assume that the department works by appointment. Otherwise, there are no comments on the service. Clean, beautiful, lots of places to wait your turn without standing.

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Алексей

Level 16 Local Expert

Fast currency exchange via ATM! Just great!

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Alexey

Level 4 Local Expert

The ATM ate 475,000 AMD from me, after which, at the stage of confirming the deposit, it returned the card with an error. I didn't issue the check, I didn't return the money. I got through to support only half an hour later, they told me that they would only write an application without a check, which they would already consider. Do not trust your money to the ewok terminals.

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Aisha Aca

Level 9 Local Expert

It is located 5 meters from the hotel and the Opening Day There is a stomt terminal at the entrance that accepts all types of money and changes 30 seconds and you're done!

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Marina Galuzina

Level 9 Local Expert

They charge 1000 drams for restoring the pincode

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Дмитрий Бахров

Level 14 Local Expert

Fast and convenient. Account registration takes 30-40 minutes.

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Элла Саркисян

Level 3 Local Expert

Fast service, but the programs hang, you have to wait

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Anastasia M.

Level 4 Local Expert

Disgusting service and the most incompetent staff. Even for VIP clients, they won't lift a finger. All employees should be forced to do what they should do by default. The solution to any minor issue that can be solved by phone in normal banks results in a hike with your feet to the branch.

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Аrtur Bahshi

Level 22 Local Expert

Fast and professional service. Nice staff. thanks

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Баграт О.

Level 7 Local Expert

The worst bank I've ever seen. 30.07.2022 (Saturday) at the bank branch opposite the Opening Day, they wanted to exchange currency using the terminal. The terminal gladly accepted the bills, but categorically refused to issue a change. A malfunction message appeared in the window and that's it! The guard, who saw us dancing around the terminal, came out to us and offered to come on Monday, because there is no one on Saturday and hardly anyone will help us! I called the hotline, explained the situation, and asked for help. The girl on the other end of the line asked in a sweet voice to stay on the line, that they would definitely help us, but... After 15 minutes of waiting, the connection was cut off and then all attempts to reach the operators were in vain! Today, on 1.08.2022, we are at the bank's branch at Tumanyan 15 and are trying to get our money back! Time and nerves are wasted! Avoid this place! Sharashkin's office!

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Сергей Владимирович

Level 19 Local Expert

One of my favorite banks in Armenia!Namely, this branch is distinguished by its size and beautiful design, which, however, distinguishes the Ewoka Bank from the rest...

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Владимир

Level 4 Local Expert

Employees do not know how citizenship differs from residency. They refused to open an account for an Armenian citizen due to the fact that the passport was received only a week ago. They offered to open a card as a non-resident for 250 thousand rubles. I'm going to another bank.

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Игорь С.

Level 10 Local Expert

I changed money at an ATM, but I didn't get any money. Unfortunately, I didn't take the receipt, because this option is a priority. The amount is small, but unpleasant.

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Катерина

Level 13 Local Expert

Excellent bank, very advanced in IT. As a wonderful partner!

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ЛА

Level 9 Local Expert

The best bank with a favorable exchange rate for currency exchange . I recommend

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Lilit Davtyan

Level 6 Local Expert

Parking problem. The staff is friendly.

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Николай Е

Level 10 Local Expert

We opened an account with my wife. The service is excellent. A good bank

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Evgen

Level 9 Local Expert

Good staff, nice girls, educated.

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Дмитрий

Level 9 Local Expert

The best bank in Armenia, in my opinion. Young, handsome managers, sociable. They will help solve all the issues. Stylish lobby, modern. Good service. I recommend

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smokingwithghosts

Level 9 Local Expert

ATE THE DOUGH!!!! they brought in dollars for exchange, took the bills and issued a check with indistinct hieroglyphs. the bank itself has already been closed, there is nowhere to address the problem

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susanna a.

Level 2 Local Expert

THE WORST BANK IN Armenia.And how I left my money there.I haven't been able to get a card for a month

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Nostrayanus

Level 6 Local Expert

The best exchange rate in the center

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Hovhannes

Level 15 Local Expert

A normal bank

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Анна

Level 9 Local Expert

Score 0 I work in Armenia, I already have accounts in another bank, but the employer offered to optionally open a salary project on evoca. The employer provided all the data for the registration of the card. The office sent me to receive the card at the information stand, where, without exaggeration, I spent about an hour standing. Employee Louise didn't know the answers to most of my questions. I received answers to some of them with the help of other employees, but I scored on some of them, because the only reason not to close the still unopened card on the spot was that I would not have time to change the salary card data to the old ones before the po. Within an hour, you need to sign documents on a tablet, on which there is no possibility to enlarge the text and scroll, this is controlled by an employee. From these documents, I learned that if I have more than $10k in my account, it will be frozen (do you still want to open an account there?). Then they let me fill out stupid papers by hand, on which some of the information is the same as in the files that I just signed on the tablet. Some of the questions are about the employer, although they know my employer, it's a damn he asked for a card. My favorite questions are: previous place of work (??), whether I am a political person and when I leave Armenia. I failed to convince the employee that having a residence permit makes me a resident, because it's like talking to a wall. Let me remind you that all this time the employee was communicating with random people who came up without waiting in line. The quality of the translation of documents into Russian leaves much to be desired, there is no option to read them in English. At the end of the document it is written that in case of disagreements and inconsistencies, the Armenian version should be considered correct. Oh, and the employees giggled at the name of my hometown and the republic. The cherry on the cake is how the employee handed me the card at the end without an envelope, that is, she had access to the cvv))))00((())))

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Людмила У.

Level 5 Local Expert

I used an ATM, everything is ok

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Arthur Ter-Grigoryan

Level 13 Local Expert

They gave the wrong information. I was there only once, maybe I was unlucky with an employee. Beautiful building inside and out.

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Marcos

Level 11 Local Expert

Currency exchange terminals do not work all the time in the evenings and leave them on even though they do not work at all

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Александр Свидченков

Level 11 Local Expert

Fast and high-quality service

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Андрей

Level 8 Local Expert

Your management needs to talk to the head of the customer service department. He's rude by five plus. And they're ripping off money. In akba bank, the Arka-mir card is 4900 AMD, and here 15,000 others. I don't recommend it

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Георгий Мнацаканян

Level 7 Local Expert

Good service 👍👍👍

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Ритта Пронина

Level 11 Local Expert

Queues

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Evocabank Head Office

67 reviews