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Elegant

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Rating 5.0
469 ratings
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125 reviews

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Sonya Yoko
Level 4 Local Expert
September 2, 2025
The hotel is good, the service is good too. We went outside at 21:00 and it was safe. The breakfast is from 9:00 - 11:00 and they always had 3 hot dishes and variations of cheese and ham. Also Nutella for the children is perfect.
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Yer P.
Level 5 Local Expert
June 27, 2025
The area of the hotel is too small - doesn’t have any area to walk around and enjoy the nature. I’m not sure what they had in the water of their pool but me and my kid got sick. We were coughing all day and our eyes were extremely red and my eyes were aching, and I couldn’t sleep at night because of that! Above all that food was terrible, we paid approximately 25% more just to include breakfast and there was literally nothing to eat. Actually if I knew that was the Furshet I wouldn’t pay any extra money for that. I will just go out to eat! Overall, I can say that the room was OK. Accommodations were OK but never going there ever again.
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Mary Sargsyan
Level 5 Local Expert
November 17, 2024
Not bad. The hotel is decent, though I would describe it as moderate overall and slightly overpriced for the experience offered. One notable drawback is the pool area, which is located outside the main hotel building. This setup can be highly inconvenient, especially during the winter months, so it’s worth keeping in mind if you plan to visit during colder seasons. Additionally, the buffet has a limited selection, with relatively few options available for both breakfast and dinner. That said, the hotel remains one of the more preferable options among others in the area.
Mahmood Qeshmi
Level 3 Local Expert
April 12, 2025
Nice & clean hotel Furniture is very old need to change
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Ricky M.
Level 2 Local Expert
April 29
Great place with nice staff
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Nare Mkrtchyan
Level 4 Local Expert
March 10
it’s a perfect hotel 🥹🤍
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Viktorya Ghalachyan
Level 4 Local Expert
June 14, 2025
Very beautiful ❤️😍
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Arthur M.
Level 7 Local Expert
September 13, 2024
Nice hotel and restaurant
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Artak Sargsyan
Level 4 Local Expert
August 25, 2024
klassnoe mesto
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Hakob K.
Level 3 Local Expert
June 9, 2024
Great place!
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Narek Movsesyan
Level 3 Local Expert
August 27, 2024
Good
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Инна...
Level 8 Local Expert
February 15
Very nice hotel! It was clean, cozy, polite staff, attentive maids, and a car from the hotel always took us up and down the mountain. The table is very tasty, everything is always fresh and varied in the restaurant. There is a beautiful swimming pool with slippers and towels, as well as a sauna and hammam. My family and I had a very good rest! Thank you to all the staff for the wonderful teamwork!!! We will definitely come here next year))
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Генриетта Егиазарова
Level 3 Local Expert
July 22
Very clean and nice! Delicious breakfasts. The service is excellent! The rooms are cozy. The pool is clean. Nice and clean sauna and hammam. The staff is qualified. Great.
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К. А.
Level 9 Local Expert
November 18, 2025
I want to write an honest review, we stayed for 2 days with a friend. I want to say the staff is good, very helpful. The breakfasts are good. But oh, I want to mention about the mattresses, sorry, but they were very hard, it was impossible to just sleep.
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Дмитрий Ефимов
Level 8 Local Expert
February 1
Beautiful large rooms. Unfortunately, the sound insulation leaves much to be desired. The batteries are barely warm. It's cool in winter. The cottages have a great atmosphere. There are electric heaters that make a lot of noise when working. Alternatively, you can light a fireplace. Smoking is allowed in the cottages, the smell is noticeable. The restaurant is very good by Tsakhkadzor standards. The pool is small but warm. Sauna and hammam are available.
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Стелла Хачатурова
Level 5 Local Expert
August 31
Everything is fine, the service is good, the place to stay is good, I recommend it. I am especially grateful to the staff. The food is delicious thanks to the chefs. The rooms are clean and cozy. The pool is clean, but it smells strongly of chlorine. I couldn't swim. It's a pity. But in general, everything is fine!
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ЕЕ
Level 6 Local Expert
April 7
Magnificent interior, attentive staff. Sauna, hammam, swimming pool, gym , billiards. Restaurant, outdoor seating. The mountain river outside the window adds extravagance. A decent hotel.
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Nelly Gevorgyan
Level 3 Local Expert
September 8, 2025
The hotel is completely unsuitable for family holidays. We booked 2 rooms: one for 2 adults, the other for 2 adults and 2 children (8 years old and 1 year old). Despite the extra charge for the child, the rooms turned out to be the same size, very small, and there was barely enough room for the children. The cot was provided very late and in poor condition (with a hole), it was replaced only after our complaint. There were also no hygiene items for an 8-year-old child (not even face towels or bath towels).
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Мария Колесникова
Level 6 Local Expert
March 27, 2025
Friendly staff, delicious breakfasts (sooooo), nice pool, beautiful grounds, 20 minutes on foot from the ski lift, 5 minutes by car. It's a 20-minute walk from the center, as well as from the casino and zip line. The location is perfect! Mountain view. I am grateful for the good memories of my stay.
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Сергей Соболев
Level 25 Local Expert
January 31
Great hotel. The level is higher than the ratings. The service is excellent, the food is great, the pool, sauna, hammam. It's better not to, after the mountain it flies. Although the level is higher, but the prices are significantly different.
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Анастасия Параскун
Level 11 Local Expert
March 2, 2025
A wonderful hotel, everything is at the highest level, the staff is polite and friendly, the rooms are clean, towels are changed daily, the bed is comfortable and the linen is snow-white cotton. Linen is changed every three days. The room has everything you need: a bathrobe, slippers, hairdryer, refrigerator, kettle. Sauna, hammam, salt water pool, super. The breakfasts are delicious and varied. The slope is about a kilometer away, transfer every hour. I definitely recommend it!
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Tigran Khachatryan
Level 21 Local Expert
October 2, 2025
Nice and cozy hotel. We booked a suite , a large, clean , comfortable room .
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Rose H
Level 3 Local Expert
May 16
The bed was dirty, the lights were constantly turned off, you shouldn't go without a car, you need to call a taxi to go for a walk. The food is delicious, atmospheric.
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меланя чобанян
Level 6 Local Expert
August 7
Terrible service! It's dirty , the shower is leaking , there's nothing to eat a shameful buffet ( pancakes, fried kortofil and hashlama ) despite the fact that they paid extra for it … We were in 5 years ago, it was a perfect vacation ... sorry for the time and money that we left with you !!!
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Igor Bezmolitvenny
Level 13 Local Expert
March 27, 2024
An excellent hotel for lovers of ski holidays: close to Tsakhkadzor mountain, excellent service, delicious food, cozy atmosphere. I would especially like to note the professionalism of the metrodotel Arsen. In fact, he "closed" all the issues that arise during the stay, i.e. not only in the restaurant, but in general everything. At the reception, there are often just polite people, but highly specialized only on a smile))) It is necessary to solve the issue or move away from the template - stupor. But these are such small things. The transfer to the mountain is clearly scheduled - every hour from 10 to 16. The fence from the mountain is also every hour, the last tranche is at 17:00. And God forbid you not to warn the reception that Yes, you will go at 10 (or 11 or 12, etc.) - they may not bring the car and scold: you need to warn, every hour goes it does not mean that it is enough to get out on time and here it is, no - you need to warn that you will get out. In short, we look above about the reception. The hotel has a decent swimming pool with a hammam and sauna - towels, slippers are given out, everything is fair. It's true in a detached building, but it's nothing: in slippers and a bathrobe there and back through the restaurant - but why not?! After visiting this place, you will understand what I mean. There is a billiard table on the second floor of the hotel. Russian. Well, it's a sooooo good table. But the cues are poop. It's understandable - it's probably expensive to change.
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839936 Восканян
Level 3 Local Expert
August 7
An upscale hotel, first-class service and very clean.Next year, I will definitely spend my vacation in an elegant hotel.
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Ирина
Level 3 Local Expert
July 6, 2025
We had a great vacation at this hotel! Thank you for the cleanliness, service, delicious food and courteous staff
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dmitriy a.
Level 3 Local Expert
October 17, 2024
One of the worst hotels I had to visit, because I sleep during the day, please do not disturb, they knock anyway until you go out to them and tell them not to, it's very cold in the rooms, there is no heating, the neighbors seem to be behind a cardboard wall But the situation peaked when they cleaned the room and opened the balcony door and closed the curtain, I came at night and did not notice, they had a subzero temperature at night in October, as if I was sleeping outside, maybe I earned meningitis, told the administration about it, asked for compensation, they did not even care, they did not even apologize for the 3 days that I there was also some kind of cheap breakfast offered and that's it, in general, it's not worth going to this hotel, which is also by the way remote from the whole world
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Anita Ghumashyan
Level 3 Local Expert
October 5
Everything is very nice, quiet, and cozy. The staff is very polite and kind.It was warm, and breakfast and lunch were very tasty and varied.The room was cozy, everything you needed was there.The pool is warm
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Елена
Level 9 Local Expert
October 10, 2023
Everything is just great! Both the rooms and the restaurant. Delicious dinners with excellent service. The room has a beautiful view. I also really liked the pool. There is a cable car nearby.
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Елизавета
Level 7 Local Expert
February 27, 2024
A great place, we stayed with a company. There is a nice swimming pool, as well as a magnificent hammam and sauna. A wonderful breakfast with an excellent buffet. And absolutely terrible rental equipment for skiing and snowboarding.
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Liz Ozerova
Level 12 Local Expert
February 4, 2024
A good hotel, not cheap, but very pleasant atmosphere, excellent staff. There is a children's room, an indoor swimming pool, a sauna, a hammam, a shuttle service to the ski lifts and parking - we were on New Year's holidays - we did not regret it
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Акопян Ваган
Level 12 Local Expert
March 17, 2024
Great hotel. Very friendly staff, clean rooms. The food in the restaurant is very tasty. There is a swimming pool, sauna, gym, conference room. There is a spacious parking lot with the possibility of charging electric cars. The price is acceptable.
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Андрей Кузнецов
Level 8 Local Expert
January 28, 2024
Great hotel. We had a family vacation for the New Year. Polite staff. We solved the problem with the missing bed for the child. A very cool restaurant with a delicious and varied menu. There is an indoor swimming pool with warm water, a sauna and a steam room. In general, I recommend it. Spacious parking for cars
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Alexei Okishev
Level 16 Local Expert
February 18, 2023
Excellent service, the most delicious food in the World from a chef specially discharged from Egypt - Rifat Jan!! Logically located rooms, equipped with perfect furniture (so that you understand - no chips, no scratches), the same dishes, everything is the principled position of the hotel owner. An incredibly beautiful swimming pool with sauna and hammam, the water is immaculately transparent. A shuttle service is provided. Needless to say, Tsakhkadzor was once the main ski resort of the USSR... The Elegant Hotel is its true decoration!
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Полина Симонян
Level 9 Local Expert
April 26, 2024
Great hotel for 5. The food is delicious, the staff is friendly. The pool is warm and clean. However, one of the waiters got into the database. He wrote down the phone number and after leaving wrote that allegedly his mother needed an operation, give 300k drams. He wrote "ostensibly" because for a man whose mother is very ill, he was too cheerful and very sociable with other staff when she left tips. It surprised and made me laugh a little. But the service on his part was good
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Natalia Zakharova
Level 10 Local Expert
June 23, 2019
A lovely hotel located in a small town in a mountainous area. We lived in a triple suite. Initially, I booked a cottage (a few weeks before arrival via Booking). But the hotel had an overbooking and they offered us the best room, as well as a discount, a free transfer and a free excursion to Lake Sevan. The situation, of course, is unpleasant, but on the whole everything turned out well. The hotel has a beautiful, high-quality and modern interior. The carpet in the whole room is incomparable! Thick and soft at the same time! The kids loved lying on it. The beds are comfortable, the bed linen and towels, the bathrobes are crystal white and magically soft. Delicious and varied breakfasts, omelets were especially popular. One morning, fruit was brought directly to our room. A nice compliment from the hotel. A noisy and fast mountain stream flows right through the territory. Watching him and how the water level rises is very exciting. There is a small swimming pool, located in a separate building, beautiful and clean, there is a hammam and sauna, the staff provides towels and slippers. One of the hotel rooms was given over to a playroom for small children - very convenient. The restaurant is on the ground floor, but we only ordered room service from it once. We usually went out into the town to be not only in the room all the time. We have the most wonderful experience of staying at the hotel!
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Алексей Ромаев
Level 9 Local Expert
October 26, 2022
The rooms are a little shabby (we had a standard), overall I liked it, but the breakfast food is so-so, the service is excellent in this well done. There is a playroom for the child, you can leave the child there and he will be looked after. The pool is clean, but small, and the locker room is very small, it's good that when we went the pool was almost completely free. In general, I advise you, Armenia as a whole is an interesting country for recreation.
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Вера Шамрина
Level 6 Local Expert
January 25, 2022
A pleasant hotel, we stayed there for a little less than a week. Polite Russian-speaking staff! The rooms are cozy and spacious, and the decor in general. Very close to the ski area, there is a trasfer. There are very cute dogs on the territory of the hotel (they are in aviaries, so do not worry, if you do not like dogs, they are not allowed out) I ran into a problem! We lived on the 5th floor, the wifi is disgusting! It doesn't catch at all! Neither to call a taxi, nor to write a message, I had to go down! Another problem is that the singers in the restaurant are incredibly loud, the room is small, and the music is terribly loud((
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Михаил Чуваков
Level 6 Local Expert
February 13, 2023
The hotel is excellent, the service, the cuisine, the rooms are wonderful! Thoughtful design and high-quality materials. The Spa center deserves special praise. But the hotel is located in a proposed ski resort, and there is nothing to do here without snow. It was January 5, 2023 - longing! There is a transfer from the hotel to the slope, we went, trampled the mountain, returned.
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Ангелина
Level 7 Local Expert
January 7, 2022
The rooms are clean. The staff is friendly. It's cozy to be there. It is located in a picturesque place. The cable car is a 15-minute walk away. There is a very tasty croissant with chocolate for breakfast. Of the cons: Audibility and monotonous breakfasts (meat and cheese cuts, rice porridge, cereal with milk, omelette/fried eggs, sausages, pastries)
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Евгений
Level 7 Local Expert
February 18, 2018
Friendly staff, going to the meeting in everything, everything is new, beautiful and clean everywhere. Free shuttle service to the ski lifts every hour from 9 to 17. The restaurant has a chef from Egypt, everyone liked the food very much. Breakfast is a buffet from 9 to 11, there is a large selection. The standard room is not large, but there is absolutely everything, I won't even list it (there are even disposable combs and toothbrushes). There is an indoor swimming pool and two baths on site. We traveled in a large company, there were no dissatisfied people.
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R900
Level 8 Local Expert
June 24, 2021
Great Hotel! It is quite fresh, as close as possible to the mountain - 0.5 km to the lift with an easy ascent, almost running back, downhill) a separate building with a swimming pool and sauna is a good end to a skating day, a good hotel restaurant, excellent (full-length) breakfasts. Nearby, within walking distance, there are several small authentic family restaurants, a shuttle service to the mountain and back is included, a room for storing and drying ski equipment. The rooms are not large, but clean and cozy)
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Zara Korkhmazyan
Level 3 Local Expert
October 3, 2025
Everything is fine.But the Internet is disgusting.You can forget about TV.Especially if these are not TV channels.And the staff is not very good.You need to say the same thing several times to be heard.It used to be much better
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Светлана Самойлова
Level 20 Local Expert
October 20, 2021
It was winter. Delicious cuisine with a large selection. Free shuttle service. There is an ATM. Polite staff. There is a swimming pool and a sauna on site. I really liked everything (a small minus is the audibility through the walls)))) I will come back again and again. 👍
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Дима Образцов
Level 10 Local Expert
June 29, 2024
We stopped for lunch, the prices in the restaurant are standard, they cook delicious from a big bonus, an excellent playground with trampolines and a children's indoor maze for hotel guests and for restaurant visitors.
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Варвара
Level 12 Local Expert
September 17, 2020
We were there twice, both times in February, skiing. The hotel is excellent, highly recommended. Once we stayed in a two-room room, the second time we took a house (friends were settled in the next one). The houses are great, if anything. Of the significant advantages: - Great breakfasts, IMHO - excellent cuisine for lunch / dinner. The restaurant is really great, aveluk is the best in Tsakhkadzor 100%. Really, you can only go to Yasaman. The staff is nice and friendly. The option from the series "let's eat now, we'll bring the money later" passes without problems. Excellent rental, skis, boots in excellent condition and at the same price as on the slope, but much better quality. Free transfer from the airport (of course you need to arrange) Great pool Of the disadvantages - on the outskirts of the village, to a store or restaurant 5 minutes by car (in rubles = 100 rubles) or 20 minutes on foot The pool does not have direct access, you need to go across the street (well, a minute at most). 3 years ago, dogs barked early in the morning, it certainly infuriated ... It's unclear what kind of dogs, by the look of the hotel, but the hotel refused. The first year I didn't like the pillows, the second year they seemed to have improved. ..... yes, that's probably it. I really recommend this hotel for winter holidays (we haven't been in the summer, I can't say anything), it will satisfy all needs.
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Anonymous review
January 26, 2022
Probably one of the best hotels in Tsakhkadzor! Everything pleases here: cleanliness, kind and helpful staff, location, swimming pool, sauna, restaurant!!! Everything is at a high level! Excellent and comfortable rooms. I will come here more than once! Respect to the owner!!! Everything depends on the owner!
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Валерия Рылеева
Level 13 Local Expert
January 12, 2023
A very cozy hotel, in a beautiful and convenient location of the city! The restaurant, the pool, the river, the staff and of course the rooms !!! I liked everything, I recommend it and I will come back 👌👌👌✨✨✨
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людмила османова
Level 6 Local Expert
March 6, 2025
I really liked the hotel as a whole. Transfer to the mountains. Good breakfasts. Swimming pool. The hammam. Sauna. What I didn't like: the ski room is combined with a rental car. Very small. And they didn't always turn on the shoe dryer, or they turned it on at a low temperature.
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