Stay at the hotel for a couple of days! We have arrived for the New Year holidays! The hotel is terrible, never come here!!!!
We arrived earlier than the check-in, the guys in front (a couple without children) were settled right away!!! My child and I (3 years old) were waiting for the right time, and a lot of Turks and foreigners, I heard them asking for a room with a view, etc., we have a sea view, well, we got this view from the first floor, about the replacement, they answered me, there are no rooms, this is the best. (There's another question for pegasus, we pointed to a higher floor) well, okay!
Then the kitchen and food, I read reviews that carry drinks for a long time, and I thought "these are lazy people", if not for one thing, but they are worn, but not by Russians!!! Turks, foreigners, yes, but you don't exist for them! Also, if you do not come to the beginning of the meal, the place is difficult to find, half is occupied, half is dirty, they are in no hurry to clean up.
And the "cherry on the cake" children have nothing to do here from the word at all!!!! Everything that you see in the photo on the Internet and the description of the hotel has nothing to do with reality, the mini club on the street (the same castle) is located between the hood and the trash can, BEHIND the hotel and that was closed, there is nothing else, NOT a single roller coaster or slide, the hotel is not a family, there is nothing for children to do here.
A pool, there is a heated one on the street, but why did they make such a long way to it, walking with a child after swimming along a fresh street, 300-400 meters, may be fraught, and an indoor pool is one name, 2x3 meters, shallow!
For this money, go and choose other places, do not make our mistake
I checked in today, thanks for not having to wait until 14:00, but Russians really don't like here.. they dance around foreigners, they will leave you in the process of solving the issue if one of the foreigners approaches. First, they moved into a room for the disabled, asked to change, and eventually settled into a room with a view of the wall and the industrial zone. But since I was on the road all night, and I no longer had the strength to contact them, I didn't bother, I stayed in it. That's such a disgusting first impression, it's a pity, let's see what happens next. I came to this hotel for the first time and, I think, for the last time. I chose from 3 hotels, this one is more expensive than all, but in terms of quality, it's still the worst, but I have something to compare it with. I will definitely not advise anyone.
We had a rest in September 2019 . A family with a child. The hotel as a whole is not bad. But in our opinion, it is not worth the money given for the tour. The most profitable service. You always need to contact the customer service. When checking in, there were no accessories (shampoo , gel , etc.). They forgot to clean it, they cleaned it normally after the appeal. In restaurants, you need to look for places and wait for them to be cleaned. The waiters are not efficient, not courteous, very noisy. The animation is weak. Winds in the second half and waves. Small fish bite near the shore. The food is good, there are its own chips. We will never return to this hotel anymore and we do not recommend it.
We arrived as a family with two children. We are here for the first day. And immediately an incident occurred. We came to the room from the sea, my husband washed in the shower and when he opened the shower door (it was jammed), the door shattered into many small fragments. Minor cuts on his back and arm, but his leg was seriously injured - he stepped on a pile of shards. The nurse was able to find and pull out four pieces, but it is not known how many more are left - they said a doctor would arrive tomorrow morning and take a look. While my husband was being bandaged, we were moved to another room, but it turned out to be for three ...., well, rather, there was a sofa for the fourth person, but he was clearly inferior to the previous one. I refused and they took us further, brought us to the same room as it was originally.... Well, then I couldn't stand it and said that we could probably count on something better as compensation. As a result, as a result of long negotiations, we were given a more comfortable family room, although one of the two air conditioners does not work here))
In general, the attitude was amazing! No one was going to make amends. And they didn't even seem to apologize, although I could have missed it in a state of stress....
Great vacation.Good cuisine.The nature and the territory are just great.!The sand.The approach to the sea is good.I liked everything!!But it can be seen at this time the beginning (of November) is a bit boring.There are a lot of Germans who don't talk, but just YELL!!The alcohol is excellent, but not everyone can see it.We were lucky the drinks were all their Dutie Fries.It's just great.The main thing is not to ask the waiters, but to approach the bartenders themselves.And then your drinks will be poured from the bottle you show!!
Lovely hotel, great location. The staff took an active part in resolving the issue of departure (the tour operator did not send the information in a timely manner) and provided a discount on the extension. I recommend
The hotel is just great.Great hotel. A large area. Your own beach. There are many pools. Two water parks with slides (for children and adults), a lunapark with attractions. Great entertainment program. There are many restaurants and cafes. Great food around the clock.
Thank you very much for the rest! You get 10 points in all areas of services. Last trip was to Max Royal, you also made us happy! The water in the pool is clean, the food is good, the territory is beautiful and clean. The hotel is clean and beautiful. Many thanks for the attention of the receptionist, especially to the girl Serda!
Good evening, everyone! Our love for Turkey began in 2008, we repeatedly rested in different hotels in Antalya (Venice Palace, Kremlin, Svandor), were in Kemer (Queens Park), in Belek (Siam Elegance). This year we got acquainted with Delphin Be Grand Resort. We had a rest from 22.09 to 01.10.2019. We returned today. We really liked everything: the hotel itself, infrastructure, staff, food, drinks, entertainment programs. Even the numerous fish in the sea that don't bite. In our presence, no one was bitten for 10 days, the children even fed them with their hands. Whoever wrote about their impressions, everyone will have their own! Delphin Be Grand!! We love you!!! We will be happy to come again!!!
A great place for a family vacation:everything is good, both the service and the food, which is plentiful.Great beach.good entertainment program.You won't find anything like this in Russia (unfortunately)
The main contingent is Germans. The Turks are in second place, followed by the British. The Russians are in fourth place. The Russian service staff can ignore all the attention to the Germans. Topless aunts are sunbathing on the beach next to children and dressed Muslim women! The pools are very cold. Aquabar is the best. The guys on the rollers serve instantly!))
Nice hotel. The food is very varied and there is a large selection. Nice beach. There is an indoor heated saltwater pool.
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Level 12 Local Expert
March 2, 2020
We are currently vacationing at this hotel. If you are still thinking, do not doubt, pack your things and come! The service, food, and pools are beyond praise. The guest service is very attentive and responsive. As for the sea and the weather: on March 1, we swam in the sea, but you won't have lunch for a long time, it's cold, the bar is open, it's + 20 outside, comfortable. They were even burned. We are in paradise. Have a seat!
The most ordinary hotel is not worth the money we paid, the service is terrible, it is better not to leave anything in the rooms, glasses were stolen during cleaning.. It's disgusting.. The balcony was hung with a full-length flag.. but how to get out and see.. I don't recommend it.. only the kitchen is good, but we are not going to eat, but to relax.. the overall impression is negative..We have been here since 09.10.2019 for a week..
We rested here twice. I don't like repetitions, but the hotel is wonderful. This year we are taking friends there, it's nice to relax when everything suits you.
The hotel is good. But there are disadvantages. Cleaning the bathroom. Old yellow towels. During the week, they never put shampoo on, although they talked about it twice. One small bottle of shower gel is also very small for two adults. In general, there are no questions about the kitchen. Varied, sea foods every day (fish,mussels, shrimp). The range of drinks is large. High-quality drinks in glass. The mini bar in the room is very decent. The toilets in the common areas are clean. A very good gym. That's great.!!! There are wishes-to make an adult zone on the beach (I note that this zone is in the restaurant)
A great hotel with large rooms, an impressive and green area, which is rare for Kundu. A huge plus is the proximity to the airport and the city with all its entertainment
We had a vacation with our family in September 2018. On the very first day, due to the lack of closers on the front door, a draft cut off half of my finger phalanx. Hospital, surgery, rehabilitation so far. A guest from the same hotel was hit very hard on the temple by the door. Rest is relative. The food, the staff work, the kids' club are all excellent. The animation is weird, but the show is almost every day. At the rotovirus hotel, the children of other vacationers were constantly caught. We survived without it because we didn't swim in pools. Be careful with the doors.
everything is fine! I recommend it to everyone. This is the Dolphin hotel chain, I want to visit other hotels in the chain. The food is incomparable, but the prices are also appropriate
Everything was fine last year. There are a lot of children in this. The Relaxation pool was removed. If you want to relax, then definitely not to this hotel. There are children everywhere, screaming, crying. Special attention is paid to the main restaurant (dining room). I lost a day of vacation lying down with poisoning after dinner....