Daroo

4.8

260 ratings

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Level 5 Local Expert

Here I will write a review about the service as a whole: They gave me a certificate, I broke my arm and was on sick leave for a long time, naturally I was not up to the certificate. After closing my sick leave and rehabilitation, I decided to use it, and voila-rejection. Thank you for the "service", which is safely covered by the imperfect resolution of the Council of Ministers #935 dated 12/22/18, which does not take into account valid reasons and does not insure the end user in any way. Although it is indicated that the seller can extend the validity period at his discretion. Keep this in mind, dear consumers: They gave you a certificate, you got on long-term sick leave, and then daroo is happy to keep the money for himself, and send you to read the resolution of the Council of Ministers.

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Артем В.

Level 5 Local Expert

The certificate expired 3 days ago, the company representative refused to renew the certificate. It is clear that this is spelled out in the terms, but the competitors (the same surprise.by ) goes to the meeting and renews the certificates. I advise future buyers to choose another service for the sale of gift certificates. I will be glad to change the review if the company decides to go to the meeting anyway.

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Алена Я.

Level 2 Local Expert

Divorce. It's a terrible experience.I purchased a certificate for a gift, tried to make an appointment, called 2 times to the SPA center, no one answered, looked for the phone of the service to clarify- there is nowhere, as if they were hiding, as a result, they postponed the certificate and decided to personally drive up later, time passed, the certificate ended a week ago, no one could get through, it turns out that you can only write in the chat, otherwise no way, no one even wants to consider extending the certificate, no refund is made, just money in the trash.

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Ala Virt

Level 2 Local Expert

I used the daroo service several times and was satisfied. You can choose a gift for every taste and please your loved ones, even when you are far from them. Convenient, simple, and fast.

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Андрей Соловей

Level 2 Local Expert

I purchased a certificate for the service from daroo for the first time and have never regretted it. A very presentable envelope, a huge selection of services and unforgettable emotions for the person who received the gift: in general, everything that an ideal gift should mean is 100% fulfilled. Thank you very much ❤

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Василий Пупкин

Level 6 Local Expert

Keep your well-deserved star. The service is very clever, focused on the fact that you don't use your certificate and they will just take the money.

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186316 Ванькевич

Level 2 Local Expert

Convenient and fast. You can find a gift for every taste and price. We are pleased with the wide variety in each category, colorful design and detailed description. Thank you separately for having a mobile application, you do not need to go to the site all the time and try to find something there.

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Вероника К.

Level 2 Local Expert

I want to leave a review) Is the range of certificates sufficient: in general, yes. What was missing: the choice of karts) Was it convenient to use the service: quite. How quickly did you find the right service: 10 minutes, considering that I only waited a couple of minutes for the administrator's response via Instagram. How intuitive and clear the interface is: 5/5. Whether you have encountered difficulties with payment: no. Have you been fully consulted on the service: yes. Is the delivery convenient: there was a pickup. The only thing that upset me was that I would not like to buy an envelope, but I could not refuse it, although the price tag without the envelope was initially shown in the payment. It was also unclear where and how the greeting would be spread out.

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Антонина П.

Level 4 Local Expert

Wonderful Daroo application!!!! I take the certificate here not for the first time, always without problems and quickly. The range is quite wide. Everything is great!!!!!!!!!!!!!!!!!!!!!

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M Saz

Level 4 Local Expert

Low level of customer care quality. Sell will be sold, but solve the problem by jumping off as quickly as possible

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Юлия Варганова

Level 2 Local Expert

We are very pleased with the huge selection of certificates. Conveniently, you can quickly find the best gift. I like the envelopes in which the gift is packed - it is very presentable

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Надежда Н.

Level 3 Local Expert

It's a great company. There are many interesting offers. User-friendly interface. It's not the first time I've ordered. It is wonderful both as a gift and to make yourself feel good)

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Lina

Level 5 Local Expert

A great store. Excellent delivery service. Quickly and, most importantly, everything was arranged smartly. The delivery is excellent. And the consultants are very polite and understanding. They offer different options, and you choose which one is most convenient for you. They are not rude. Smiling)))

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Галя Славникова

Level 7 Local Expert

My story of getting to know DAROO began with a certificate that was given to me. After that, I decided to explore the store in more detail. I liked the division into categories and the adjustment of the price range. It turned out to be easy and simple to choose a certificate as a gift.

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Иван И.

Level 5 Local Expert

It is better to get certificates directly from the seller. If you have any questions about the certificate, don't even expect these guys to help you.

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Виталий Коротенко

Level 7 Local Expert

A wonderful store and the very idea of giving people joy- gifts. Here it is fast, convenient, diverse, always on the topic and for any wallet.

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Alexandr S.

Level 4 Local Expert

Convenient service. The issue of a corporate gift for March 8 was quickly resolved. The girls were pleasantly surprised. But one thing. When ordering an online certificate to the recipient's email address, it is not possible to make a cash payment at the place of registration. In my case, this became a problem, because there was only cash on hand.

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Анастасия

Level 7 Local Expert

There is a choice of impressions as a gift for everyone)I used to give gifts, now it's just impressions.Master class, spa, photo shoot and other interesting offers.It's all in beautiful Daroo certificates.

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Дарина С.

Level 2 Local Expert

Yesterday I went shopping in Galileo and caught a glimpse of the Daroo point. I came up with the idea to buy several certificates for the New Year. It seems like a small gift, but simple and stylish. And in general, the format of gift certificates is wildly convenient. I came, chose a service, bought it, gave it to you. No boxes with bows and ribbons, for which you usually give an extra amount of money. As a result, I bought a spa manicure, swimming with a dolphin (a friend had wanted it for a long time) and virtual reality. The registration took at most 15 minutes, and three gifts are ready. I feel that this format will firmly stick in your head and make it easier to choose a gift for each holiday. Thank you :)

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Дарья Нибиёк

Level 10 Local Expert

It's not the first time I've bought certificates Everything is high-quality, fast design, a wonderful gift envelope (I wanted, maybe, a little variety of design, but I understand that this is the style of the company) I bought a certificate for a gift on 08.02 at the galeleo shopping center, the consultant is disgusting in communication. She came up and asked: "I saw such and such a certificate on your website in more detail, do they take it, maybe something similar is more interesting?" to which the answer was "they take it. Your phone number. Payment how?" it feels like it's just " to sell " There were no such questions before. I always came, they always told me in detail, offered similar options I bet it's still 5+ But I don't want to go back to such a consultant!

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Марина Б.

Level 2 Local Expert

I bought a certificate yesterday. There was very little time, but they helped me quickly choose a suitable gift and arrange it. In 20 minutes I received a ready-made gift in a beautiful envelope with a magnet. I definitely recommend it if there are a couple of hours left before the holiday and you need to buy a gift quickly.

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Анжелика К.

Level 3 Local Expert

A super store, a lot of interesting things to choose from, for every taste and age... It's not the first time I use Daroo's services myself and as a gift, I recommend it

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konstantin krukov

Level 5 Local Expert

The so-called "secret key" was received only the day after the purchase of the certificate. The courier is absolutely not aware of the delivered goods ... a lot of emotions have been acquired, but you can't call the impressions festive. Gentlemen! This is an outrage!

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Дмитрий Лишик

Level 3 Local Expert

Convenient location, good assortment and choice as a gift, for loved ones and colleagues

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Александра Сенькевич

Level 7 Local Expert

You can always pick up something as a gift or for yourself, but most importantly. Interestingly, the platform helps you save money, and if you invite and interest your friends, even earn money

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Маргарита А.

Level 5 Local Expert

I find the company's service useful, but it was extremely disappointing that the management did not provide adequate options for the disposal of certificates during the pandemic. I saw that "We did have an action to increase the validity period of certificates from 3 to 4 months, but it was valid only for certificates that were purchased between April 10 and April 19." (and this period was clearly spelled out in response to one of the angry reviews, and in a post on social networks a link from the details lead to discounts), but this is a half-measure. Clients can either allow the company to enrich themselves out of the blue, or visit the place of "impression" at their own risk, because the organization has not switched to self-isolation and continues to work. Alternatively, it was possible to propose the accrual of funds (albeit with deduction of overhead costs) to an account in your personal account in order to issue a new certificate in the future.

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Vitali

Level 17 Local Expert

I bought 3 certificates in 2 years, used them during, there were no problems with service providers.

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Леонид П.

Level 2 Local Expert

The site does not specify the time of technical breaks. Another half hour of life is wasted. It's disgusting.

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Инна Е.

Level 6 Local Expert

Wonderful service, courteous staff! I really liked it! Thank you very much!

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Наталия Герасимова

Level 15 Local Expert

Convenient location, but far from friendly staff

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ermola2109

Level 6 Local Expert

I bought a certificate for a teacher. Everything is great

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Егор Скальчук

Level 3 Local Expert

Everything is OK

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Алексей Силкин

Level 7 Local Expert

The point of collection of certificates. It is possible to pay with a card

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Виолетта Т.

Level 3 Local Expert

Very good company.

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Роман Финькевич

Level 4 Local Expert

Very convenient shopping mall at the train station

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Алексей Н

Level 19 Local Expert

Well

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uncleserzh.ogrenich2015

Level 17 Local Expert

Good guys)

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таня

Level 10 Local Expert

Not the most pleasant staff

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Валентина Куск

Level 7 Local Expert

Having received a certificate as a gift, I acquired a problem. The certificate is not activated in any way, a replay appears that there is no such certificate... Feedback from the site is almost not working. They don't have phones, but they answer emails three times and not on business. I can't return the money anymore, because 2 weeks have passed, I can't use the gift either... I don't have to talk about positive emotions... I definitely won't buy anything from them anymore. If you do not want problems for your loved ones with a gift, it is better not to take risks. It's like a 50/50 lottery...

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Мария Р.

Level 3 Local Expert

I have used Daroo's services several times. Very polite staff, as well as a large selection of certificates, can be found for every taste, both for yourself and as a gift to a loved one

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Татьяна Селина

Level 7 Local Expert

Overall, it's not bad. I would like more of the seller's initiative to talk about this or that package option. Of course, I answered the questions, although I was already prepared and knew exactly what I wanted. I liked the fact that you can arrange a gift envelope and write congratulations on it. The choice of gift options is large, for different categories, there is something for everyone to like. And the prices are reasonable.

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Alexandra

Level 9 Local Expert

A very polite consultant girl is working today. I made everything super-fast and suggested it. Thank her very much!

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Artem Maevskiy

Level 3 Local Expert

Excellent service and an excellent selection of assortment for every taste, I order not for the first time and thus I have never regretted! Thank you))

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Андрей А.

Level 6 Local Expert

I am writing on behalf of the partner who posted the certificates. Ignoring all the questions that arise. Non-payment from the company to the gift for the certificates sold for 3-4 months. Although the agreement is 1 month postponement. A consumer purchasing a certificate may be refused by a partner for a simple reason. We will not do you a favor, since Daru has not been paying us for 4 months. We don't want to drive ourselves into a bigger minus. The partner starts demanding payment - they say we won't pay at all. And you endure and wait. Or as the 21st century company began to sue, so they once again changed their legal entity. Contact the companies providing the services directly. All this information is checked by search queries in 10 minutes.

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Alex Polo

Level 27 Local Expert

An excellent service that helps to GIVE impressions and emotions. I especially want to mention the sets when the recipient can choose his own gift from several. A very convenient point of purchase in Galileo on the 2nd floor, it is a pity that the rest of the points in Minsk were closed.

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Elizaveta

Level 11 Local Expert

I ordered a birthday certificate as a gift, everything was quickly arranged and the courier delivered it to the mailbox on the same day✨ And even after the loss, the courier helped out and the next day brought a new certificate) Insanely nice, thank you)

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Анастасия Ч

Level 4 Local Expert

Excellent service!

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Slove

Level 7 Local Expert

It's not the first time I've bought a certificate I ordered a certificate through the website I chose to pick up a messenger on the network I arrived at the first messenger and it was closed, although the bvl should work according to the opening hours I arrived at the second one and they said I had run out of certificates but asked me to go to a nearby store Euroset what There I was asked for the order number, although it did not come in SMS and in my personal account the number was more of asterisks than numbers I dictated the number to which my personal account is registered The consultant has been digging for a long time But in the end I printed the certificate However, the printer messed it up We tried it again They left it as it is I paid in cash and for some reason the amount turned out to be less than in my personal account, although the certificate is correct I asked again about the amount That's right that's right As a result, I didn't understand anything about the service now Previously, everything was like clockwork And now I didn't understand anything at all, but since it turned out to be even cheaper, I was quite happy for myself

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Дарья Разумовская

Level 9 Local Expert

I love daroo) Cool certificates

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Rostislav Chanov

Level 7 Local Expert

Excellent service, works like clockwork, I've been using it for years. Although it is a pity that there is only one pick-up point, it is inconvenient to go from another part of the city ( But the service cares about customers and recently received direct confirmation of this. On the day of this review, an interesting incident happened: I made a delivery and paid for the certificate and the cost of delivery online. The courier arrived the next day and demanded 9 rubles in cash for the delivery of the order. That is, he decided to cheat under the pretext of delivery to get a free 9 rubles) unfortunately, it slipped his mind that he paid for the delivery. therefore, I handed the courier money "for delivery". When he came to his senses, he turned to support. They responded quickly and in just a couple of hours conducted an investigation and applied appropriate measures to the courier, as well as returned my seemingly lost forever 9 rubles)

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Daroo

126 reviews