Good evening! We visited your restaurant yesterday. Before that, we visited this restaurant in Mega several times. A good selection of menus and all the dishes ordered were very tasty. The only thing I would like to draw the manager's attention to is the service. The waiters were all polite, but there was not enough attention to our table - a long wait for the order to be accepted, we eventually called the waiter ourselves, then the drinks were also not fast and we also ordered a dish with us, but they forgot to cook it and we also had to wait until it was cooked.
This place is no longer saved even by their great past. There are a lot of things on the menu that are not indicated - this applies to drinks and snacks. Repairs in this place have also not been done for a very long time, apparently since the opening, this also applies to the VIP room. As for the business card of this place - steaks, there were also some mistakes. Our company ordered steaks of different roasts, but unfortunately trouble also turned out with roasting, but no one was in a hurry to fix this trouble, so some people remained hungry, because no one was in a hurry to re-order a steak for 25-30 thousand. But what remains unchanged is the price tag of this place-it is simply unreasonably high compared to similar places. A three to this place , somewhere even in advance.
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Николай К
Level 9 Local Expert
February 7
It used to be a decent place. It's a terrible service now.
It feels like the owners just forgot/gave up on the restaurant. The waiters are not trained, they forget everything, they sit on their phones, chat with each other instead of working, they cannot pronounce the word "tempranIllo", dirty plates are not cleaned for 30 minutes (they were specially detected). And that's all on a Friday night! In prime time, the restaurant wasn't full. I did the same experiment on another day.
Not the level of such a restaurant.
In general, the service is excellent.
But it seems that the team in the kitchen has remained the old one, and it's the only one that keeps the quality going! The steak is delicious!!
An incredibly unprofessional team. Saturday evening, the hall was filled by 20%, they put me in, I sat with the menu for 15 minutes, no one came up, although they walked past, barely moving. He went to another place.
Excellent meat restaurant in the center of Almaty. Friendly and understanding staff. A wide selection of salads, steaks and alcohol. What you need for a man's company.
One of the most delicious steaks in the city. The disadvantage is that they began to monitor their service worse. The tablecloths are dirty. Everything is a little messy.
I liked the restaurant. 👍
Delicious food. Good service. Helpful waiters and a pleasant atmosphere.
We ordered a medium-rare horse meat steak, which we really liked.
My favorite and best place in Almaty and not only! The food is perfect and impeccable, the chefs are gods! Payment, however, in cash, but it's worth it, believe me! I recommend it!
I like the atmosphere of this place and the food. Meat for steaks can be selected from different countries. We took Russian steaks - very good ones. But I liked salads and snacks the most. They are very non-trivial, I have not met similar ones in other places. Keep in mind, if you go to this place for steaks, that from 18.00 to 19.00 you will not be able to order them. Something to do with the grill. You can safely follow the rest of the menu at any time.
Delicious cuisine, polite and attentive waiters. However, my steak was overcooked (the medium asked, they brought well dan). But the burgers are great. Prices are above the average in Almaty
There is a great gym, and it is free, you need to book in advance. There is a business lunch, it is convenient. The steaks are wonderful and Napoleon is homemade for dessert.
I liked the interior. Good service. Attentive staff. The order was quickly accepted. The preparation of the dish was not long in coming. Everyone will be able to find a dish to their liking.
The best of the establishments in Almaty .
We tried steaks, the meat is great, we don't forget the horse meat steak, the best thing we've ever had to try!!!
It 's very cozy . The waiters are at the highest level. Thanks to this restaurant. Equating to Crudo !!!
Kuschal steak, a regular rib eye for ~ 19 thousand. It used to be tastier, in the VIP room for 25 people they gave only one waiter, the name Gasyr, by the way, a good guy, but since he did not have time alone. It took a very long time to collect the order, then it took a very long time to bring the ordered ones. I messed up which salads, the customer was also looking for food, I forgot to bring the ordered drinks on time, I did not wait for black bread, there are no complaints about the waiter, he tried very hard - no one would be able to serve so many people efficiently. We should have just given a couple more waiters, we asked for it.
1. Delicious.
2. The bar easily prepares cocktails that are not on the menu.
3. The price tag is higher-above average.
4. There are delicacies on the menu, but not always.
I don't really understand much about meat, but it's gone. There was only one type of beer for bottling, and it was expensive 3,200 tenge for 0.5., but overall it was wonderful. Thanks
I like the branch in mega more. There is a huge space with high flows and a spacious distance between the tables. Very comfortable and premium. The restaurant on Abaya has decent cuisine, but, alas, there is no similar feeling of presence
The horse meat steak was redone several times and as a result it was very dry. Wine is unreasonably expensive. The margin is 300%. Compared to beefeaters, it is 3 times more expensive. I compared the same positions.
It was May 19, 23.Before that, I was there in 19.either the chef has changed, or something else, but the kitchen has deteriorated.the dishes have become so small that it's terrible.And the price tag is space