Aktau International Airport

4.9

7606 ratings

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1757 reviews

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Maria Camara

Level 4 Local Expert

Small airplane, basic facilities. Impossible to understand announcements. No Foreign language. Noisy waiting room. Very late night flights children are unruly at such hours. Quick check in and security.

Stanis S

Level 7 Local Expert

No innovations, very obsolete organization of airport, everything is expensive considering quality provided.

Sebastian

Level 9 Local Expert

Super location. Nice airport. But the security was asking for my visa to Germany as a German with a german passport.

Hafeezullah Sadat

Level 3 Local Expert

It's great the hospitablety visited many time love to see again.

Prince IELTS

Level 3 Local Expert

Wonderful 👍

Anastasia T

Level 12 Local Expert

Not organised arriving. Passengers just crowded near custom office and push others

Somebody Somebody

Level 9 Local Expert

The best terminal in the western Kazakhstan

Andrey Gorbov

Level 6 Local Expert

No audio or visual announcements.. Pathetic cafe..

Videodiver Kiril Ivanov

Level 5 Local Expert

Very modern an fast.

Артур

Level 6 Local Expert

Small but everything in place

Cristina Alberto

Level 3 Local Expert

Good driver

Алексей Боярченков

Level 7 Local Expert

Very small duty free...

Elchin Mirdjafarov

Level 5 Local Expert

Aktau airport is one of the best in Kazakhstan: a very high-quality runway - when the plane lands, it practically does not shake. The airport building is well thought out and has all the necessary communications. It is very clean, there are all the necessary services and even a pretty nice hotel within walking distance from the airport. The staff is polite and qualified, registration is fast. The situation is somewhat worse with inspection and control: instead of one check, they actually do 4 and it can't help but annoy the traveler. There are a lot of unnecessary and far-fetched things in the process.

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Михаил Черкасский

Level 14 Local Expert

A small, cozy airport. It's hard to get lost. Clean and renovated . The staff is polite. I left a good impression . There were few people , the registration was quick . I arrived an hour before the flight and walked around duty free. But it 's better not to take such risks , you never know )

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Lana Lu

Level 7 Local Expert

The airport is located about a 40-minute drive from the city. Electronic check-in was not possible for my flight, so I had to stand in a decent queue for about 20 minutes, 3 windows were working. Passport control is fast. There are spacious, comfortable waiting rooms upstairs. There is a small duty free shop, one point where you can buy drinks and sandwiches. The toilets are clean and equipped with everything you need.

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Евгения Николаева

Level 9 Local Expert

We have been to Aktau twice with a difference of two years. Nothing has changed from the word at all. There are no duty fries, only matchmaking and a few chocolates) there is only one cafe. The departure lounge is small, as is the airport itself. Nothing temporary, dirty. And there is also a strange system of passage through customs control. We checked in for the flight, but it was impossible to pass through the customs control zone, we waited until everyone handed over their luggage and then a crowd of some senior in the form of all scarlet on the green corridor) in general, this is the airport in the village, so that it would be more understandable.

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Nataly

Level 17 Local Expert

The international airport. The waiting rooms are quite large, and there are even more international flights. There are a lot of tables, there is a sofa and just metal chairs. Cafeteria. You can have a snack of fast food and coffee. Also drinks. It is also comfortable in the waiting room for domestic flights. There is enough space, two cafeterias, a toilet, everything is clean. The staff is friendly. There are stalls for self-registration, issuance of boarding passes. The girl helps. There are also check-in and baggage drop-off desks. There is a hotel near the airport within walking distance.

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Алеся

Level 16 Local Expert

The airport is not big, there are enough staff, everything is fast and high-quality. Clear. There are no business halls. The duty free is half empty. There is a cafe at the entrance before the inspection (arrival hall) and inside, after passport control. The prices are affordable. There is a mother and child room in the departure hall.

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Юлия Гейт

Level 8 Local Expert

A small neat building, clean, cool. There are few check-in counters, but planes don't fly that often either. Duty free is small and meager. The departure hall is large, there is one cafe, only snacks, pastries and alcohol. There are few sofas at the cafe, if you do not have time to take a seat, only hard chairs in the common room. In general, the norms.

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Alexey

Level 6 Local Expert

To the attention of those departing on international flights! The airport opens customs an hour before departure, so first you will have to marinate on the ground floor in front of the check-in desks, since they start working properly in two hours. After customs, there is nothing special in the waiting room - a finished duty free, one bar with crazy prices and so-so snacks. There is a smoking room, there is another bar in it. Somehow everything is petty for the oil region. In Saransk, the airport is the same and this is more plus Saransk))

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Елена К.

Level 13 Local Expert

The airport is very compact, despite the small number of flights, there was a huge queue for registration. There were two counters working for our flight. Suitcases are carried by hand without conveyor belts. And then all trash! From all the check-in counters , people flocked to fr...chen is a small room for border control. Crush! And chaos. A modest duty-free shop and a buffet counter. It does not reach the international airport. Obviously! But most importantly, the flight took place on time!!!

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Nataliia

Level 6 Local Expert

The airport is like in a small town. There are small cafes (one on the 1st floor, 1 on the 2nd floor), but there is only fast food. Unfortunately, there is no way to eat a salad or something hot. One of the advantages is a large waiting room after passing through customs control, it is quite clean. The staff is friendly.

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Andrey Starshinov

Level 15 Local Expert

The airport is quite small, there were few flights. All procedures were carried out quickly, there were no problems with passport control or customs. The staff is polite and tries to help. The international waiting room is large, there were enough seats. There is a shop, a cafe and a smoking room (rarely overloaded, with good ventilation).

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Алия Кучекбаева

Level 12 Local Expert

I am very grateful to the airport staff. I had a flight from Almaty to Aktau, but a battery (phone charger) was found in my luggage on departure. The luggage was left in Almaty and this message was sent to Aktau. Aktau Airport staff promptly helped me resolve this issue and arranged for my luggage to be transported to Georgia, where I was flying the next day. Thank you very much! We helped to draw up the application correctly and a couple of days later my luggage arrived safely in Tbilisi :) Therefore, only positive emotions!

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Марат Хайрутдинов

Level 20 Local Expert

A compact airport.Everything is clean and tidy.The staff and border guards left a positive impression.There are necessary shops.The registration process was quick.You can add benches for waiting and sockets for charging gadgets.

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Мадина Т.

Level 7 Local Expert

The airport is clean, small, tidy and cockroach-free (unlike the airport in Aktobe) That's the end of the benefits. Minuses: 1. The electronic board shows registration desks 8-9. There is a stand 8 on the ground floor. It turns out that stands 8-9 are on the second floor. How's that? Why do the counters on the second floor also start from number 1? 2. Registration is slow. We flew a/c fly aristan to Aktobe on 23.07. It turns out that check-in is paid at the airport. At the same time, when we flew the same aircraft from Aktobe, we were registered for free and that's it. It's not like that. 2000 tenge per person. The employee offered to register online themselves, but I have a SIM card of the Russian Federation and there is no Internet in Kazakhstan, thank you, she handed it out. 3. The seats were automatically given different, the two children were sitting alone. 4. About hand luggage, they told me to stuff a woman's bag and a child's backpack. Well ok. But imagine my surprise when a girl was sitting next to me on the plane with a carry-on bag, a handbag and a 1L bottle of water)))) At the same time, I asked her if she was forced to put her purse in a carry-on bag. No, she walked by calmly, carrying her in her arms. And I didn't hide the bottle of water anywhere, I carried it and that's it. In short, not the most customer-oriented airport

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Антон Вотяков

Level 12 Local Expert

A convenient airport is located at a sufficient distance from the city, there is luggage packing and all the necessary services, the flight waiting room is small(but there are not many flights either, so there are places), there is a smoking area and several cafes

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Нулевой Пациент

Level 10 Local Expert

An excellent airport for such a city. Cleanliness, the staff is responsive, and the cafe is something with something, a huge assortment and it looks modern. The location is far from the city, but isn't it the same somewhere? Check-in does not take long and therefore you will definitely not miss your flight. In general, an excellent airport, despite the most minor disadvantages. Worthy of 5 stars.

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Елизавета Козлова

Level 21 Local Expert

An ordinary small airport, everything is there: waiting areas, cafes, clean toilets.. The airport staff are polite and friendly. Duty free is almost empty, three types of sweets, some perfume and alcohol, and that's all 🙈 a little disappointed, but it's nothing ☺️ The airport is located about a 30-minute drive to Aktau city, if you go, use Yandex.taxi 🤗

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Саги Асходжаев

Level 9 Local Expert

Good location. Everything is clean and new furniture. Polite staff. I didn't like the fact that when choosing an airline, Fly-Arystan, you need to register for an additional fee or make your own online check-in. It is also necessary to increase the number of barriers at the exit from the airport.

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Андрей Тюник

Level 12 Local Expert

Everything took a very long time, everything was in manual mode, it took 2 hours to check in with 65 passengers. In addition, at the entrance, everyone was forced to put everything with batteries in their hand luggage. And that's not the worst part. The scariest thing is when people waited 40 minutes for the border guards to get high and walk around the airport, and then they would start receiving people. But even here the trouble is, I explained for 10 minutes that children at the age of 10 may have a separate passport, but there is no passport of the Russian Federation, since they are 14 years old, but there is only a birth certificate. In general, the worst airport in my entire life experience.

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Вера Федюкина

Level 20 Local Expert

It is a small airport and does not correspond to the international level in any way. There is not enough space to wait, both before check-in and after the security area. The security area opens 1-1.5 hours before departure, that is, if you arrive earlier, you will be waiting in a crowd of people. At the check-in desks, it feels like you are in Soviet times, since you are not a citizen of Kazakhstan and the service will be slow, they will be reluctant to answer questions, behave arrogantly. If you are thinking of buying something in the inspection area, without duty, the choice is not great, there are practically no three racks with alcohol, cosmetics or chocolate.

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Гарик Манашев

Level 13 Local Expert

Polite staff, clean waiting rooms, smoking room, flight announcements in 3 languages, which is very convenient. It takes 25 minutes by taxi from the city. It's a good airport.

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Оразгали Манаков

Level 6 Local Expert

A small but fairly civil airport, with a pair of telescopic ramps. The building has everything you need (shops, cafes, a smoking room ...). In comparison with Almaty and Astana, of course, it is small and not at all fashionable, but clearly more civilized than the airports of Kyzylorda, Atyrau, Semey. The airport is international, so direct and transit flights to near and far abroad often fly. As long as I have been in Aktau, there are always military fighters and helicopters on the runway. Overall, the impression of the airport is very pleasant.

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олег т.

Level 17 Local Expert

The airport is quite comfortable, the staff is polite, the service is fast enough, the waiting room is clean, located 25 kilometers from the city, the highway is smooth, clean, mostly 4-lane, camels graze in the distance, in front of the car (specifically in front of mine) they did not jump out on the road, not like on other roads where camels and horses are a real scourge, especially at night.

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Соня

Level 15 Local Expert

There is Wi-Fi. It didn't work for me, it worked for a friend. The waiting area is large, there is a place to sit down. There is a cafe, but I don't know the prices, I think everything is OK there. There is a dytik, but very small, it does not make sense, but it is there, which is important. Alcohol, cigarettes and a very small selection of some perfume. In general, everything is very good. I don't know in the arrival area via WiFi. But there is definitely an exchange and taxi drivers are at the exit. They can take rubles, but it's better to ask. It turns out to be more expensive than calling a Yandex taxi, but if you are without communication and money, it is very convenient.

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Алексей

Level 10 Local Expert

Aktau Airport turned out to be convenient and compact, which makes flights comfortable without too much fuss. The staff is polite, and the building is clean and functional.

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Евлампий Барклаев

Level 15 Local Expert

A small but rather cozy airport: on the ground floor there is a cafe with very little choice, but you can sit quietly and comfortably there. The Wi-Fi was not working for some reason, although the network shows. Camels walk near the airport, and most importantly, there is a delicious and inexpensive dining room where you can eat normally. Another thing surprised me: I flew from this airport to Aktobe, tickets were ordered in Moscow, through a well-known website. The departure was indicated at 12:05, but it turned out that the flight was always (!!!) It departs at 15:30! So be careful. There were no problems with registration, they didn't even ask for PCR.

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Marina

Level 10 Local Expert

It is small, but clean, there is a place to sit, you can buy souvenirs and magnets in the smoking room, and drink 50 there)) watch your departure, it is unclear or not audible. Food and the rest are at the price of the store, unlike in Moscow) If you have an electronic boarding pass, you need to get a paper one after the queue. Life hack-on the second floor, where the inner flights are a comfortable leather sofa from a furniture factory) I run taxi drivers inside, they are very arrogant and the prices are crazy! Don't get fooled! Wi-Fi does not pull(

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Виктория Феткулова

Level 3 Book Lover

A small airport. There are both domestic departures (second floor) and international departures (1st floor) in the same building. Everything is side by side, everything is accessible. Cafes, toilets, information desk - everything is for people. The only problem is with Wi-Fi. If you do not have a Kazakh SIM card, then it is unrealistic to connect. The dutik is small. There are plenty of charging sockets:) All in all, it's not bad at all. After our huge airports, it's a thrill when the airport is small, cozy and everything is within walking distance :)

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Анна и Виктор Казанцевы

Level 8 Local Expert

The airport itself is clean. There's no fault to find, but there's not enough infrastructure. With long transfers, especially with children, this is especially felt. You can add a children's room and some cafes, more places to wait. It is clear that there are not many flights through it, but I would like more comfort.

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Zhanara Alimkulova

Level 8 Local Expert

In an international flight, when you are waiting for your departure at check-in, there are no places where you can sit and wait for your check-in and they do not warn you that the flight is delayed, you had to wait two hours, and there were many such people. Everything is very dirty. And on departure, they do not sell souvenirs and products of Kazakhstan such as Turkish delight and cognacs. We were not satisfied. They don't even announce flight boarding announcements. Thanks to the border guards, if they hadn't missed the flight.

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Андрей Пронько

Level 14 Local Expert

It is a small but very convenient airport. Convenient arrival area. There is a nice beer and snack bar in the departure area. Convenient check-in and customs control areas

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РайХаН РайХаН

Level 20 Local Expert

A convenient small airport. Polite staff. Convenient pointers. Only one disadvantage is the entrance and exit - for some reason, there is always only one lane for check-in and check-out. The rest of the lanes are closed, in my opinion, and this creates an artificial traffic jam at the entrance and exit. Especially at the exit from the airport. It's pointless and stupid to stand in an artificial traffic jam. Where this traffic jam shouldn 't be at all !!!

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AveToNini

Level 5 Local Expert

I spent 5.5 hours here. The staff was helpful, everything was explained calmly and with a smile. Inside there is a bar, a grocery store, and a dining room nearby. Of the cons: there is no free Wi-Fi, and few seats, but there are comfortable sofas in the bar and cafe

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Наталья С.

Level 17 Local Expert

The airport is very small, compact, everything is nearby and check-in desks and customs control, everything is on the 1st floor, duty-free is very small, there is no choice from the word at all, but there is a cafe.there is also a place where you can drink bad coffee, on the 1st floor there were shops with horse prices

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Максим Костромитин

Level 6 Local Expert

The airport has potential, there is no desire for management to develop it. 1. You have a huge waiting room - why is there no normal choice of cuisine? 2. The notification in the great hall is SUFFERING. it is either not clear or it is missing. Thanks to the guards who are keenly watching and prompting. 3. Instead of systematically passing passengers through passport control as they arrive, someone decides to make a queue and start everyone at once with queues. So there is no reason at all to arrive in advance.

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Andrey Popugay

Level 3 Local Expert

Of the advantages, I can only say that the staff is responsive and hospitable, the halls are cleaned. Of the disadvantages, there are few places to wait for check-in, as well as few places to wait for boarding an airplane.

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Ольга Пономарева

Level 8 Local Expert

The airport is very calm, clean and understandable. We flew on domestic lines, that is, we were not at the international terminal. But even here there is a very attentive inspection, calm check-in, courteous staff and a pleasant wait for the flight. There is enough space for everyone, chairs to relax, you can have tea and coffee.. The prices are reasonable. No negative emotions. Well done, Aktau.

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Николай Б

Level 16 Local Expert

Convenient, clean and comfortable Airport!!! Competent and friendly staff. There is a place for charging mobile phones on the second floor in the waiting room, and there is also a cafe...

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