Maps · Moscow · Management companies

Aeroflot – Russian Airlines

2787 reviews

Closed until tomorrow

Moscow, Arbat Street, 1

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Moscow, Arbat Street, 1

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Wheelchair accessibility:unavailable

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Level 2 Local Expert

You should count on being here a minimum of 1 to 2 hours sometimes more, there are only a handful of service desks that handle a huge flow of cramped up Customers, also no washrooms in the whole building, when I asked about the existence of a washroom the lady looked at me with a look of are you kidding of course no, as if this was an unacceptable thing to inquire about and customers should be waiting hours with no way out otherwise loosing their turn, honestly I was expecting much more from an Airline supposedly flying a 100 years + and they only have very few offices on Moscow, very disappointing.

Анастасия Ивановская

Level 9 Local Expert

Худший сайт из авиакомпаний, при том что самая дорогая.

Jouni Ollila

Level 2 Local Expert

Nothing to do with Aeroflot customer services + unprofessional entrance person.