Ad Serving Rules
Date of placement: 19 May 2014
Effective Date: 19 May 2014
Yandex.Direct service shall not be provided by Yandex, unless the Advertiser accepts and complies with the requirements and regulations set forth in these Ad Serving Rules (hereinafter referred to as the “Ad serving rules” or “Rules”).
For the purpose of this document, the following terms not defined in the Offer shall have the following meanings when used herein:
Click-Through Rate (CTR) means a ratio of Clicks to the number of Impressions of an Ad.
Cost per Click means a price of each Click fixed by the Advertiser.
Premium placement means an advertising block with high CTR located above the search results (under the search string or thematic insets of Yandex services («wizard»: http://help.yandex.com/search/?id=1059399)) or main contents of a Yandex.Catalog page.
Group of Ads – a set of Ads united by the Advertiser in a group of Ads for which the Advertiser has chosen the uniform list of key words/phrases and uniform display settings (including, the Cost per Click, geo-targeting, etc.). The number of Ads in the group: from 1 to 50. For display on the Advertising Spaces specified in section 2 of these Rules, only one Ad from a Group of Ads is selected according to the rules established in the client web interface. In all other respects, the terms and conditions provided by these Rules are applied equally, both to independent ads and to the ads included in the Group of ads.
These Rules may contain terms not defined in Section 1 herein. In this case, any such term will be interpreted in accordance with the Offer. If neither these Rules nor the Offer give an unambiguous definition of such a term, the term should be interpreted in accordance with the definition given, primarily, by the laws of the Russian Federation or, secondarily, on Yandex.Direct website or, finally, that is customary (commonly used) in the Internet.
2. Advertising Spaces
Advertisements (hereinafter also referred to as “Ads” or “ads”) displayed on the Advertising spaces may be accompanied by the following notes: “Yandex.Direct”, or “Direct”, or “Advertising”.
Ads may be displayed on the following Advertising spaces:
2.1. on Yandex.Search search result pages (http://www.yandex.xx/) — up to 12 ads;
2.2. on thematic pages of websites participating in the Yandex Advertising Network (http://direct.yandex.ru/help/?id=990409) — up to 9 ads;
2.3. on search result pages of websites participating in the Yandex Advertising Network — up to 12 ads;
2.4. on Yandex.Maps search result pages (http://maps.yandex.xx/) — up to 2 ads;
2.5. on Yandex.blogs search result pages (http://blogs.yandex.xx/) — up to 5 ads;
2.6. on Yandex.Market search result pages (http://market.yandex.xx/) — one ad;
2.7. on Yandex.Direct ad search result pages (http://direct.yandex.xx/search) — all ads with a key word/phrase set by advertisers as a display criterion.
2.8. on search result pages on the Yandex partners resources * — up to 12 ads.
3. Display terms and conditions
3.1. On pages of Yandex services optimized for mobile devices, ads may not be displayed or may be displayed in a maximum number below that specified above for a corresponding Advertising space. Spaces for displaying ads on pages of Yandex services optimized for mobile devices may differ from the spaces for displaying ads stipulated in these Rules.
3.2. When selecting ads to be displayed on the Advertising spaces specified in 2.1, 2.3, 2.4, 2.5, 2.6, 2.7 of these Rules, a key phrase/word (without stop words (http://direct.yandex.ru/help/?id=990397#990402)) and also the quality factor, CTR and Cost per Click fixed by the Advertiser shall be taken into account.
In this case, only Impressions and Clicks on the Advertising spaces specified in 2.1 of these Rules shall be registered to calculate the Click Trough Ratio (CTR), while selecting ads to be displayed. Impressions and Clicks on other Advertising spaces shall not affect the CTR calculation.
3.3. Up to three ads displayed on the Advertising spaces specified in 2.1 of these Rules shall be displayed as Premium Placement ads.
3.3.1. Ads that are not selected for display in the block Premium Placement on search results pages on the service Yandex.Search (Advertising spaces referred to in clause. 2.1. of the Rules), are displayed at the discretion of Yandex:
either below search results
or to the right of search results
3.3.2. For ads displayed on the Advertising spaces listed in clauses 2.1. of the Rules the following regulations shall apply:
А) If ads are displayed on the Advertising spaces listed in clause 2.1. of the Rules BELOW SEARCH RESULTS:
the first search results page may simultaneously display up to 4 ads statically, i.e. unfailingly against each search query identical to the key phrase (without stop words (http://direct.yandex.ru/help/?id=990397#990402)) specified by the Advertiser – these are Guaranteed Impressions;
the second search results page and all pages following it may simultaneously display dynamically up to 4 ads not included in the Premium Placement block (that is, alternating with each other) – these are the Dynamic Impressions. The total number of ads rotating in these positions shall be practically unlimited.
B) If ads are displayed on the Advertising spaces listed in clause 2.1. of the Rules TO THE RIGHT OF SEARCH RESULTS:
up to 4 ads may be simultaneously displayed statically, that is, unfailingly against each search query identical to the key phrase (without stop words (http://direct.yandex.ru/help/?id=990397#990402)) specified by the Advertiser, – these are the Guaranteed Impressions;
up to 5 ads, not included in the Guaranteed Impressions to the right, may be simultaneously displayed dynamically (that is, alternating with each other) in the positions below the Guaranteed Impressions – these are the Dynamic Impressions. The total number of ads rotating in these positions shall be practically unlimited.
3.3.3. Ads may not appear on Advertising spaces, specified in the clause 2.1 of the Rules, because some of the queries they may be replaced either by product offerings of Yandex.Market (http://market.yandex.xx/) and /or block with information about services and products of Yandex.
3.3.4. When ads are displayed on the Advertising spaces specified in clauses 2.1 of the Rules, ads with the best rates shall be displayed in the Premium Placement positions and Guaranteed Impression positions. Other ads may be displayed in the Dynamic Impression positions.
3.3.5. For the Dynamic Impressions, the frequency of Impression shall depend on the number of ads rotating against an ad query and also on their CTR and Cost per Click. When displayed, these ads shall be arranged in a descending order by a product of CTR and Cost per Click.
3.4. The Premium Placement shall have a barrier of entry not dependent on the availability of any competing Ads. It is therefore quite normal to have many Yandex.Direct ads with none of them displayed in the Premium Placement positions. On the other hand, Ads with high CTR may often hit the Premium Placement at a price lower than the Cost per Click fixed for Impression on the first position in Guaranteed Impressions.
Ads displayed in the Premium Placement and Guaranteed Impression positions shall be arranged in a descending order by their Cost per Click.
3.5. Ads displayed on the Advertising spaces specified in 2.1 of these Rules that are optimized for mobile devices shall be arranged in a descending order by a product of CTR and Cost per Click.
3.6. Selection of Ads for impression on the Advertising Spaces specified in 2.2 of these Rules shall be performed by Yandex automatically based on correlation between subjects of ads and the User’s interests. When choosing the “Independent Placement on Different Types of Sites” as a display criterion in the advertising campaign parameters, the Advertiser can fix a Cost per Click for displaying ads on the thematic pages of the YAN member-websites. The “Audience Coverage” value displayed in the Client web-interface, when the Advertiser fixes the Cost per Click to display an ad on the thematic pages of the YAN partners’ websites, is for information purposes and means an approximate number of Impressions for that ad expressed as a percentage of the total number of Impressions for advertising materials displayed with regard to a given keyword on the thematic pages of the YAN partners’ websites.
On the Advertising spaces specified in 2.2 of these Rules ads may be displayed containing the Advertisers images (hereinafter referred to as the «Image») that should comply with the requirements available at https://yandex.com/legal/direct_display_rules_ch/. According to the settings chosen by a YAN partner Impressions may be performed with displaying of the Images or without any Images. Yandex does not guarantee that the Impression will be performed with displaying of the Image. The Impression on the Advertising spaces specified in 2.2 of these Rules shall be deemed duly performed (in compliance with the Advertiser ads and specified by the Advertiser terms and conditions ads placing) irrespective of whether it contains the Image displayed thereon on not. The Cost per Click on the link containing in the Image shall be determined under article 4 of these Rules.
3.7. Selection of Ads for impression on the Advertising spaces specified in 2.7 of these Rules and their distribution among pages shall be made in a descending order based on the product of CTR and Cost per Click. In this case, the position of an ad on a page shall be determined by the fixed Cost per Click, that is, selected ads displayed on each page shall be arranged in a descending order by the Cost per Click.
3.8. Ads may be displayed on the Advertising spaces specified in 2.4 of these Rules subject to correspondence, automatically identified by Yandex, between the address data specified by the Advertiser on the contact page of a relevant ad or contained in the Company Reference (http://sprav.yandex.xx) and a locality shown on the map. The Advertiser shall ensure that the data contained in the Company Reference are up-to-date.
3.9. Ads displayed on the Advertising spaces specified in 2.4 of these Rules may be accompanied by a special mark shown on the map, with reference to a certain locality, corresponding to the address specified by the Advertiser on the contact page (virtual business card) of a relevant Ad. When a User addresses the mark, an “Expanded Mark”** block appears containing the Ad text and/or contact details provided by the Advertiser.
3.10. In case of overlapping of key phrases in different Ads within one and the same advertising campaign, the rates fixed for such overlapping key words will not raise the Cost per Click of such Ads. Only one of such Ads with the best product of CTR and Cost per Click will be selected for impression.
3.11. In case of overlapping of key phrases in Ads linking to the pages of one and the same website, only one of such Ads with the best product of CTR and Cost per Click will be selected for impression.
3.12. Due to the advertising campaigns functioning, the following parameters shall be monitored to determine the minimum Cost per Click for displaying Ads on the Advertising spaces specified in 2.1, 2.3 and 2.4 to 2.6 of these Rules (Cost per Click valid for search result pages):
А) Quality factor.
The Quality factor depends on a lot of parameters and shall be calculated on a real-time basis. The main parameters include the overall relevancy of an ad to a query, ad statistics, relevancy of an ad to a website page to which the Link from an ad refers, and other parameters.
Б) Efficiency factor.
The Efficiency Factor depends on a lot of parameters calculated on a real-time basis. The main parameters include statistical data (number of Impressions, CTR, number of days of the Advertising Campaign activity) aggregated by an advertised domain or phone number (if specified in a “virtual business card”).
3.12.1. If the Cost per Click fixed by the advertiser is lower than the minimal Cost per Click applicable for search, Ads will be displayed only on thematic pages of the YAN member-websites (Advertising spaces listed in 2.2. of the Rules) and on the Advertising spaces listed in 2.7 of the Rules.
3.12.2. To determine the minimum Cost per Click applicable for search, the quality factor and efficiency factor shall be taken into account together.
3.13. CTR of an Ad shall be calculated based on the data for the last 28 days, during which the Ad was displayed; or a forecast CTR value shall be used (if no sufficient statistics are available to assess CTR for the above period).
3.14. When placing Ads, Yandex may, at its own discretion, recognize Ads as similar. Similar Ads (of one and the same or different advertisers) shall mean ads, which, at the same time:
have an identical or similar object of advertising: same or considerably similar goods (works, services) offered for sale within one region;
are triggered by the same or overlapping key words (word groups);
contain links to one and the same or similar websites and/or coincide in terms of specified and/or actual contact details of advertisers (suppliers).
For this purposes, websites shall be recognized as similar, if there is a considerable overlapping between the goods (works, services) offered by such websites to be sold within the same region and/or there are any other grounds to suggest that the same goods are offered by the same supplier (or affiliated or closely related suppliers), whether or not such websites offer slightly different range of goods or have different website design or structure or different prices, and whether or not they are affiliated to (administrated by) different person(-s).
When placing ads for a relevant key word (word group), only one Ad from a group of Ads recognized as similar, - the one with the best product of CTR and Cost per Click, - shall be displayed to the User. All other ads in such group shall be recognized as duplicates and shall not be displayed (placed). The Cost per Click fixed by the Advertisers for duplicate ads shall not be taken into account (in particular, when determining a place for impression of such other ads) during the entire period, when these ads are suspended.
In the above cases, Yandex shall decide, at its sole discretion, whether to recognize ads as similar upon consideration of the information available to it.
3.15. If any Yandex.Direct ad and any Yandex.Market product offering contain links to one and the same Internet information resource (website/domain), or to websites recognized as similar according to paragraph 3.14 of these Rules, only such Ad or only such product offering, whichever has the best product of CTR and the Cost per Click, will be displayed on the Advertising Spaces.
3.16. Activity of the Advertising Campaign in case of changes in its conditions:
3.16.1. Operations related to administration of the Advertising campaign accomplished by the Advertiser via the Client web-interface (or via API) shall be processed during the period of time as specified below:
change of the Cost per Click: from 5 to 60 minutes (average processing time of this operation is 10 minutes);
termination of the Advertising campaign: from 10 to 60 minutes (average processing time of this operation is 30 minutes;
other operations: from 5 to 180 minutes (average processing time of these operations is 40 minutes).
3.16.2. When the Advertiser changes the Cost per Click, each Click shall be paid for at the previous cost, until Yandex processes this operation;
3.16.3. If the Advertising campaign is terminated, services will no longer be rendered upon processing of this operation by Yandex. Until then, Clicks shall be paid for at the Cost per Click fixed by the Advertiser;
3.16.4. Information about processing of operations related to changes in the status of the Advertising campaign shall be shown in the Client web-interface.
3.17. Ads displayed on the Advertising spaces through mobile devices may contain a Link to a website or a Link to a contact page (“Make a Call”), a button with a phone number. When clicking on the Link to a contact page or a phone number button, the User may be provided only with a contact phone number specified for this ad in a virtual business card.
3.18. Ads impression conditions and the other conditions under articles 3, 4, 5 of these Rules applicable to the impression of the Ads on the Advertising spaces specified in 2.1 of these Rules are applied also to the impression of the Ads on the Advertising spaces specified in 2.8 of these Rules.
3.19. Advertiser may be given the opportunity to perform additional settings/strategies of Ads placement and additional functionalities on advertising campaigns management through the client web-interface. Applying the appropriate settings/strategies or starting to use the corresponding functionality, the Advertiser agrees with the terms of their application/usage specified in the client web-interface.
3.20. When selecting ads to be displayed and included by the Advertiser in the Group of Ads on the Advertising Spaces specified in section 2 of these Rules, the following provision is applied in addition: the ad with the best Click-Through Rate among the ads included in the Group is mainly displayed. In the absence of sufficient statistical data for application of such provision, ads from the Group of ads to be displayed are selected according to the principles of automatic rotation of such ads.
4. Cost per Click.
The Cost per Click may be fixed by the Advertiser subject to the rules set out below and within the range as set forth in the table on page https://yandex.com/legal/direct_table_ch/:
4.1. If the Cost per Click fixed by the Advertiser exceeds the amount of the Advertising Campaign cash balance or the cost of service limit fixed by the Advertiser, the Cost per Click shall be deemed to be equal to the amount of the Advertising campaign cash balance or the cost of service limit fixed by the Advertiser (or remaining balance thereof), respectively.
4.2. Impression of the Advertising with the pictures, included by the Advertiser in accordance with the p. 2 of art. 3,6. of the Rules, may be made upon condition that Cost per Click is fixed by the Advertiser at a level not less than the value set forth in the table on page https://yandex.com/legal/direct_table_ch/.
4.3. In the Client Web Interface all the cost indicators are displayed in the currency (conventional units (c.u.), Russian Federation rubles or the foreign currency) specified in the accordance with the rules settled by Yandex in the Client Web.
The RUR or foreign currency prices as shown in the Client web-interface are VAT-exclusive.
5. Other terms and conditions.
5.1. Medical or biologically active supplements Ads shall be accompanied by the following standard warnings prescribed by the Federal Law “On Advertising”:
“Contraindications. Consult your doctor” – when advertising pharmaceutical products and medical services including treatment methods and medical items;
"It is not a medicine" - for advertising of biologically active supplements.
The above warnings shall be added to Ads automatically by determining themes of Ads and/or via the customer support service using the feedback form at http://feedback2.yandex.com/direct/. The Advertiser shall ensure that themes of Ads are determined properly and the required warnings are unfailingly added to Ads with themes in question.
5.1.1. The Advertiser agrees the Ads with the advertising of the media products, printed matter, audiovisual production on all types of media, programs for computers (computer software) and databases, as well as information made available through entertainments, information and telecommunication networks, including Internet, and mobile telephone communications network shall contain the age restriction notification - 18+, 16+, 12+, 6+, 0+.
The category of the content shall be determined by the Advertiser independently during the ad production by selecting the appropriate category through a Client web-interface. If the Advertiser fails to select a category for ads with relevant content, the ad shall be automatically assigned to the 18 + category. The assignment to the relevant category shall be performed on the basis of automatic identification of theme.
5.1.2. The Materials, advertised objects of which are the products to be used as a substitute for breast milk, and the products included in the child's diet during its first year of life, shall be accompanied by a warning, such as “Please consult a specialist. For the nutrition of children of ________ (designation of age limit ranging from 0 to 12 months)”.
Accompanying the Materials with a warning, such as “Please consult a specialist. For the nutrition of children of 11+ months” shall be conducted automatically by selecting an advertising category. If the Advertiser has not chosen the age category for an ad of the relevant product, the ad shall be automatically accompanied by the above one. The Advertiser shall have the right to change the age limit at any time via the customer web interface or via the customer support service using the feedback form at http://feedback2.yandex.ru/direct/, if the ad should not be accompanied by such a warning in its opinion. The Advertiser shall inform the customer support service using the feedback form at http://feedback2.yandex.ru/direct/of a need to pause the warning announcements, if the ad has not been automatically assigned a warning. The Advertiser shall be responsible for the proper definition of the category for an ad and the obligatory presence of a warning in the ad, with the proper age limit for advertising relevant products.”
5.2. Site icon.
The Advertiser agrees that if the site to which the Link from an ad refers contains in root directory a site icon (favicon.ico file) available for Yandex search system indexation (http://help.yandex.ru/webmaster/?id=1111309), than the ad displaying on the Advertising spaces may contain a site icon. The Advertiser shall ensure compliance of the site icon with legal requirements including those of advertising and competition legislation.
5.3. If quick links (additional links that may be shown when an Ad is served) have been filled in for an Ad by the Advertiser, they shall be shown together with the Ad displayed in the Premium Placement and may as well be shown when the Ad is displayed in Guaranteed Impressions on the Advertising Spaces specified in Clause 2.1 of the Rules when ads are displayed below search results, as well as in the other positions/on the other pages specified in Clause 2 of the Rules.
On the Advertising spaces specified in p. 2 of these Rules ads may be displayed containing the working hours information, telephone number and other information specified by the Advertiser on the contact page while the Ad creating/editing.
5.4. If the Advertiser uses the “Impressions for Additional Relevant Key Phrases” option, the Advertiser shall ensure that the added key words/word groups comply with legal requirements according to the applicable legislation or the Russian legislation and/or Ukraine legislation when advertising materials submitted by the advertiser are geo targeted to the Russian Federation and/or Ukraine, including but not limited to the Federal Law “On Advertising” dated March 3, 2006, No. 38- ФЗ, and the Federal Law "On Protection of Competition" dated July 26, 2006, No. 135-ФЗ. With regard to Ads displayed for additional relevant key phrases, the Advertiser may fix a cost of service limit as a percentage of the total cost of services. This limit shall be applied to the cost of services rendered not less than during one week after the date such limit is fixed.
5.5. With regard to Ads displayed on the Advertising spaces specified in 2.2 of these Rules, the Advertiser may fix a a cost of service limit as a percentage of the total cost of services. This limit shall be applied to the cost of services rendered not less than during one week after the date such limit is fixed.
5.6. applied to the cost of services rendered not less than during one week after the date such limit is fixed. 5.6. In order to improve the quality of Yandex.Direct system and its services, and to develop new offers for the Advertisers, Yandex may periodically carry out experiments (the duration of each certain experiment not more than 2 weeks). In the course of such experiments, Ads displayed on personal computers and mobile devices of certain Users randomly selected by the system (with the number of such Users not exceeding 10% of the whole audience) may be displayed on the Advertising spaces subject to modified conditions of the Impressions of Ads including but not limited as to selection and arrangement of Ads as compared to those specified for the Advertising spaces in these Rules. While carrying out an experiment, Yandex does not guarantee that each and every Ad will be displayed in compliance with the order of placing Ads on the Advertising spaces ,and selection conditions specified in clauses 3 to 5 of these Rules and in compliance with the other provisions specified in these Rules. However, the experiments will not affect the Cost per Click fixed by the Advertiser in accordance with clause 4 of these Rules and will not change it in any way. Payment for the Services shall be carried out based on the Cost per Click determined in accordance with clause 4 of these Rules. Any information about such experiments shall be made available to the Advertiser upon its request sent to the customer support service using the feedback form at http://feedback2.yandex.com/direct/ specifying the reason for its submission and the number of relevant advertising campaign. Following the request, the Advertiser will be provided with information about the upcoming experiments that will start within 7 (seven) calendar days after the date of the Advertiser's request, as well as information about the ongoing experiments carried out at the time the request was received.
5.6.1. To develop new versions of search platforms, Yandex may preliminarily test such platforms (before the official/open launch for Users) for further check-outs or adjustments in the new platforms prior to the official launch and set up an individual showcase web-site for this purpose (http://beta.yandex.xx/). The Advertiser agrees its ads may be shown on the above mentioned web-site. In this case, all Users’ Clicks on such ads at http://beta.yandex.xx/ during the said preliminary tests shall not be used to estimate the cost of Services rendered to the Advertiser.
5.7. The Advertiser may unsubscribe from Ads displayed:
on the Advertising spaces specified in 2.2 and 2.3 of these Rules by adding the relevant website address to the list of prohibited advertising sites in the advertising campaign parameters or by imposing a display prohibition with respect to a particular Yandex Advertising Network member website on the advertising site statistics page (http://direct.yandex.ru/help/?id=990418).
in Premium Placement positions by choosing “Displayed below search results” as an ad impression option in the advertising campaign parameters.
on the Advertising spaces specified in 2.1, 2.3, 2.4 to 2.8 of these Rules (except where the User is redirected to a view all ads page from pages displaying contextually targeted advertising by choosing the “Independent Placement on Different Types of Sites” as a display criterion in the advertising campaign parameters with an “Impressions on Search Result Pages Disabled” option.
5.8. The Ad’s headline and URL link in case of its displaying to the right of the Ad’s headline are separated with the slash mark «/».
5.9. For the purposes of this document, the “xx” designation used in the domain names specified in this document means any top or second level domain zone, in which Yandex administer the domain with the specified name.
For the purposes of services cost calculation 1 c.u. (conventional unit) equals to 0.85 USD / 0.65 EUR / 0.77 CHF.
*For the purposes of these Rules Yandex partners resources include the service go.mail.ru.
**An «Expanded mark» - block containing the Ad text and contact details provided by the Advertiser, displayed on a map in Yandex.Maps (http://maps.yandex.xx/) and fixed to the point on the map corresponding to the address specified by the Advertiser on the contact page (provided that the Link to the contact page is included in the Ad). The mark containing the «Expanded mark» block is highlighted on the map and is displayed on the map only in case the Ad is displayed on Yandex.Maps search result pages.
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