Service Level for Yandex Serverless Containers

This document defines the Service Level for Yandex Serverless Containers and is an integral part of Yandex.Cloud Platform Services User Agreement and the Service Level Agreement available online at: https://yandex.ru/legal/cloud_sla.

Service Level

99.90%

Compensation Amount:

Service Availability

Service Uptime Percentage in Accrual Period

Compensation, % of Service Fee for Service in Accrual Period

< 99.90%–99.00%

10.0%

< 99.00%–95.00%

15.0%

less than 95.00 %

30.0%

Definition of the Service Unavailability:

  • 503 and 500 response codes for more than 10% of requests within a monitoring period (no less than 5 minutes);
  • Network unavailability of containers.yandexcloud.net (due to a removed network announcement or other problems on the side of Yandex)

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Intertech Services AG / Iron Hive doo Beograd

Web address: https://yandex.com/legal/cloud_sla_ysc/

Date of placement: September 23, 2021 / November 1, 2023

Effective date: September 24, 2021 / November 1, 2023