Service Level for Yandex Cloud Functions

This document defines the Service Level for Yandex Cloud Functions and is an integral part of the Yandex.Cloud Platform Services User Agreement and the Service Level Agreement available online at: https://yandex.com/legal/cloud_sla.

Service Level

99.90%

Compensation Amount:

Service Availability

Uptime Percentage in the Reporting Period

Compensation, % of the cost of Service used

< 99.90%-99.00%

10.0%

< 99.00%-95.00%

15.0%

less than 95.00%

30.0%

Definition of Service Unavailability:

  • 503 and 500 response codes for more than 10% of requests within a monitoring period (no less than 5 minutes);
  • Network unavailability of functions.yandexcloud.net (due to a removed network announcement or other problems of the side of Yandex)

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Web address: https://yandex.com/legal/cloud_sla_function/

Date of placement: November 1, 2023

Effective date: November 1, 2023

Previous version of the document: https://yandex.com/legal/cloud_sla_function/01102019/