Service Level for Yandex Cloud Registry
This document defines Service Level of Yandex Cloud Registry (“Service”) and is an integral part of Yandex.Cloud Customer Agreement (“Agreement”) and SLA available at: https://yandex.com/legal/cloud_sla. Capitalized terms used herein but not defined herein shall have the meanings set forth in Agreement and Linked Documents.
|
Service Level |
99,95% |
Compensation Amount:
Availability
|
Service Uptime Percentage in Accrual Period |
Compensation, % of Service Fee of Service used in Accrual Period |
|
< 99,95%-98,00% |
10,0% |
|
< 98,00%-90,00% |
15,0% |
|
Less than 90,00% |
30,0% |
Definition of Service Unavailability:
“Service Unavailability” is determined by the following: 50x response codes for more than 10% of requests during the observation period (at least 5 minutes); • Network unavailability of the endpoint service due to a cancelled announcement or other problems on the part of Yandex.Web address:
Date of placement: 01.11.2025
Effective date: 01.11.2025