Service Level for Yandex API Gateway

This document defines the Service Level for Yandex API Gateway and is an integral part of the Yandex.Cloud Platform Services User Agreement and the Service Level Agreement available online at: https://yandex.com/legal/cloud_sla.

Service Level

99,90%

Compensation Amount:

Service Availability

Uptime Percentage in the Reporting Period

Compensation, % of the cost of Service used

< 99,90%-99,00%

10,0%

< 99,00%-95,00%

15,0%

less than 95,00%

30,0%

Definition of Service Unavailability:

Network unavailability of apigw.yandexcloud.net (due to a removed network announcement or other problems of the side of Yandex)

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Web address: https://yandex.com/legal/cloud_sla_apigateway

Date of placement: November 1, 2023

Effective date: November 1, 2023

Previous version of the document: https://yandex.com/legal/cloud_sla_apigateway/23092020/