Terms of Use of Alice Voice Assistant

This document is a translation of Terms of Use of Alice Voice Assistant in Russian. In case of conflict between the Russian version of Terms of Use and this translation - only the Russian version is legally binding. The Russian version can be found here: https://yandex.ru/legal/alice_termsofuse/. The functions of the voice assistant are available only in Russian.

1. General Provisions

1.1. YANDEX LLC (hereinafter referred to as the "Yandex") offers an Internet user (hereinafter referred to as the "User") to use the functionality of Alice Voice Assistant (hereinafter referred to as the "Voice Assistant" or the "Service") integrated with other programs, products and/or services of Yandex (hereinafter jointly referred to as the "Yandex Services").

1.2. By using the Service, the User acknowledges and agrees that the following documents, the terms whereof fully apply to the use of the Service, form an integral part of these Terms:

The use of main functionality of a Yandex Service featuring the voice assistant and a Yandex Service, the start of which is initiated by the User's request made through the voice assistant, is also regulated by the Terms of Use of a relevant Yandex Service published online at https://yandex.ru/legal.

1.3. By starting to use the Service/its certain functions, the User is deemed to have accepted these Terms and terms of all of the above documents, in full, without any reservations and exceptions. If the User disagrees with any of the provisions of the said documents, the User may not use the Service.

1.4. Yandex may amend these Terms without any special notice; revised Terms shall come into effect once posted online at the URL specified in this paragraph, unless otherwise stipulated in revised Terms. The current Terms are always available at: https://yandex.ru/legal/alice_termsofuse/.

1.5. If Yandex has made any amendments to these Terms as prescribed by cl. 1.4 hereof, the User, in case of any disagreement with them, shall stop using the Service.

2. Use of the Service. Certain Functions of the Service

2.1. The Service enables the User to use the voice assistant's functionality within other Yandex Services supporting it. The User can find more information about the voice assistant's functioning mechanism, methods of its activation and use guidelines at: https://yandex.ru/support/browser/alice/voice.html.

The Service is not functional, unless there is Internet access. The User shall independently obtain and pay for such access under terms and as per tariffs of its telecom or Internet provider.

2.2. The Service enables the User to make voice search queries, obtain brief information (fast reply) in reply to certain queries and information from Yandex Services. The replies by the voice assistant are made automatically through the indexing of publicly available information by Yandex Search Engine, the terms of use whereof are available online at https://yandex.com/legal/termsofuse/.

2.3. When using the Service, the User can activate the voice assistant dialogue mode by sounding or entering the query phrase "Давай поболтаем". The voice assistant's replies in the dialogue mode and replies, which are not connected with the search query, are formed automatically. Yandex is not liable for the accuracy, relevance and correctness of information obtained through the User's use of this function.

If there are reasonable assumptions of potential violation of laws, rights and interests of third parties by the information published by the Partners and/or of illegal nature of the Partners' activities, the User may send a complaint by using the functionality of Yandex Service or through the feedback form https://tech.yandex.ru/dialogs/alice/doc/feedback-docpage/.

2.4. The Service enables the User to activate the voice assistant's special skills for initiating third party software products (bots, chats) and/or interacting with third party organizations (hereinafter referred to as the "Partners") including the matter of payment of a Partner's goods/works/services by the User. A full list of skills is available online at: https://dialogs.yandex.ru/store/.

The User interacts with the Partners and/or their software products independently (without the participation by Yandex). Yandex is not a participant of legal relations between the User and a Partner (except for the relations connected with payment of a Partner's goods/works/services by using the functionality of Yandex.Oplata Service, the terms of use whereof are available online at: https://yandex.com/legal/pay_termsofuse/ and is not liable for:

  • financial and any other transactions made by the User and the Partners and for any consequences of purchasing the Partners' goods/works/services by the User;
  • designation and description of any skill. Yandex neither confirms nor denies the legality, correctness and reliability of description of any skill;
  • contents, actuality and legality of information provided by the Partners including information about goods/works/services offered by them, their actual availability, prices etc.;
  • processing of the User's personal data by the Partners, as provided by them when refering to the Partner's software products and/or goods/works/services.

If there are reasonable assumptions of potential violation of laws, rights and interests of third parties by the information published by the Partners and/or of illegal nature of the Partners' activities, the User may send a complaint by using the functionality of Yandex Service or through the feedback form https://tech.yandex.ru/dialogs/alice/doc/feedback-docpage/. When detecting a violation of these Terms, provisions of the documents specified in cl. 1.2 hereof and the special requirements for the Partners, following the consideration of a complaint, Yandex may take measures aimed to the elimination of the violation and/or enforcement measures against the violator including a potential limitation of access to the Service.

2.5. The User can be enabled to make queries (commands) aimed at operating and acting on a device used by them, the software whereof features the voice assistant functionality (switching the device on/off, restarting, opening programs etc.). Yandex does not guarantee the accuracy, timeliness and correctness of command execution and is not liable for the conditions of devices and any technical problems, which can occur during the execution of commands made by the User.

2.6. When using the Service, the User can make a subscriber call by giving the relevant command to the voice assistant at the moment of its activation. The call is made to the number specified for a particular subscriber in the User device's phone book. The User is hereby informed and agrees that when executing a subscriber call command as part of the voice assistant's functionality, the Service accesses the data of the User device's phone book and call log, as well as collects and stores the following User device data: contact details of third persons, which are saved in the devices and requested by the User in the Service, data of the user's incoming and outgoing calls, data of the fact of answering, declining an incoming call by the User or taking no action on it, and a call start and finish data.

Yandex does not guarantee the faultless operation of the subscriber call function and its consistency with the User's purposes and expectations.

3. Intellectual Property

3.1. The Service contains images, audio and video materials (hereinafter referred to as the "Content"), which are objects of intellectual property. Yandex owns the rights to all objects, which make up the Service design as a whole and some of its elements, as well as to the Service software. The rights to the Content included with the Service (textual, visual, audio/video content etc.) are owned by its lawful holders. The User is liable for a violation of exclusive rights of Yandex, and/or the Content copyright holders, or third parties in accordance with the laws of the Russian Federation.

3.2. By starting to use the Service, the User guarantees that he/she does not and will not perform any acts aimed at bypassing the security features designed for the protection against the unauthorized use of the Content. Any copying, reproduction, processing, dissemination, publication, bypassing the security features or other use of the Content beyond the functionality provided by the Service, as well as its any commercial use is prohibited.

3.3. Yandex is not liable for any violations of exclusive rights of third parties committed by the Service Partners by using their software products, which are made available to the Service Users in accordance with cl. 2.4 hereof. When detecting any violations committed, the User may inform thereof by using the functionality of Yandex Service or through the feedback form https://tech.yandex.ru/dialogs/alice/doc/feedback-docpage/.

4. Limitations

4.1. The Service is provided "as is". Yandex does not guarantee the faultless and continuous operation of the Service and any of its functions, as well as its consistency with the User's purposes and expectations.

4.2. A minor may use the Service with the knowledge and consent of his/her lawful representative and under their control after the lawful representative has read these Terms and fully accepted them on their behalf. Yandex does not guarantee that the Service is free from any information, which does not suit the age category of a minor.

4.3. The User is hereby notified and agrees that when he/she uses the Service, Yandex receives the following information automatically and anonymously (with no reference to the User): type of the User device's operating system, Service functions' use statistics, depersonalized voice records, search queries made by the User and other technical information.

Depersonalized voice records include the Users' phrases addressed to the voice assistant after its activation. These records are transmitted to Yandex server in order to recognize a command made and exercise the relevant voice assistant's function thereafter. The records are transmitted to the server in depersonalized form with no reference to a particular User and his/her data and may be also used to develop and improve the Service or some of its functions.

All data transmitted in connection with the use of the Service are stored and processed in accordance with the Privacy Policy (https://yandex.com/legal/confidential/).

4.4. The Service and the Content it includes are for personal noncommercial use only within the bounds of the technical capabilities provided by the Service. Any copying, reproduction, processing, dissemination, publication or other use of the Service/its parts and components, the Content of the Service, imitation of the voice assistant functionality, using the voice assistant to advertise and promote any third party goods or services without consent of Yandex, and any other commercial use thereof is prohibited.