Yango is a leading online ride-hailing service. It automatically identifies the customer's location and sends them the nearest taxi from one of its many partner taxi companies. We operate in 18 countries from the EU to Asia, the Middle East, and Africa, and are quickly expanding to other markets worldwide. This is a full-time in-office position.

• Support taxi drivers by phone (call them daily, answer their questions, and motivate them to do the maximum amount of work in the shortest possible time)
• Administer the incoming flow of drivers at the regional Yango center
• Provide guidance for drivers as they use the driver app (installation, setup, getting started)
• Help drivers solve problems (use administration systems and contact technical support when necessary)
• Manage office needs (order food and office supplies)

• High tolerance for stress
• Flexibility and a willingness to work in a rapidly changing environment
• Fluent Finnish and English
• Discipline and self-control
• Working knowledge of Excel, Word, and PowerPoint
• Familiarity with office equipment (printers, scanners)

• Knowledge of Somali