Team Lead for IT support group at the Mantsala data center

Yandex services are housed at our own data centers. And while those data centers are engineering equipment, they’re also tens of thousands of servers we designed. We’re looking for a Team Lead.

Maintaining the IT infrastructure of a data center is a challenging and important process. We’re looking for a Team Lead for the IT support group. We expect you to work in the data center, oversee the server equipment support group, and take responsibility for all IT operations.

Responsibilities:

  • Plan regular work at the data center
  • Help build, develop, and improve internal processes with efficiency in mind
  • Work with the team to formulate goals, set assignments, and monitor follow-through
  • Collaborate with related departments and external contractors
  • Analyze problems and abnormal situations that arise in the data center, find their root causes
  • Report on the work of the IT support team
  • Create and keep up-to-date processes/procedures for server equipment operation and repair

Qualifications:

  • University or specialized education
  • Practical experience planning and solving technical problems
  • 2+ years of team management experience
  • Knowledge of data center operations
  • Knowledge of server and network equipment
  • Basic knowledge of Linux and the command line
  • Familiarity with ITIL methodology and technical support service (ITSM) operations
  • Experience planning and managing projects
  • Technical English proficiency at the Upper-Intermediate level
  • Advanced Excel skills (comfortable with pivot tables, formulas, lists, graphs)
  • Presentation skills using PowerPoint or similar programs
  • Be active and comfortable taking initiative
  • Be responsible and purposeful

Preferred qualifications:

  • ITIL certification
  • PMI Certification
  • Experience using BPMN
  • Knowledge of Russian
Location
Level
Application submitted.
Thank You!
Mon Oct 04 2021 12:13:10 GMT+0300 (Moscow Standard Time)