Yango is a ride-hailing platform that makes it easier and faster to get around. It operates in over 600 major cities across 17 countries, where it is also sometimes known as Yandex Go.

• Process partner queries in writing and over the phone
• Work with content
• Onboard new partners (outgoing calls, training)
• Monitor/analyze partner metrics (work and content quality)
• Build operational reports for key metrics

• Strong written and spoken communication skills
• Active communication style (sociability, good sense of humor)
• Ability to listen, build rapport, find compromises, and smooth over problems
• Emotional stability (resistance to stress, confidence, not prone to causing conflict)
• Client-first approach
• Result-focused mindset (bulldog mentality when it comes to problem-solving)
• Teachability (ability to listen, work through problems, learn new things)
• Initiative, sense of duty
• Ability to proactively multitask
• Independence and sense of responsibility
• Creativity (ability to look for out-of-the-box solutions)
• Ambition