International Customer Service Specialist (with Norwegian)

Yango users contact our customer service team every day with questions, complaints and ideas for improving the user experience. We are looking for a Customer Service Specialist who will respond to requests and offer assistance to Yango customers.

Responsibilities:

  • promptly process requests;
  • communicate with customers, drivers and partners to solve possible problems;
  • develop processes and tools to improve the quality of customer service.

Qualifications:

  • strong writing skills in Norwegian and English (write quickly without mistakes);
  • organizational skills for handling large amounts of data and multi-tasking;
  • confidence and competence to make decisions independently.

Preferred qualifications:

  • experience in customer service;
  • experience in social media marketing;
  • desire to learn.

Benefits:

  • remote work, full-time.
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Sun Dec 05 2021 23:51:08 GMT+0300 (Moscow Standard Time)