---
metadata:
  - name: generator
    content: Diplodoc Platform v5.55.0
alternate:
  - https://yandex.com/dev/market/partner-api/doc/en/step-by-step/laas-return.md
  - https://yandex.com/dev/market/partner-api/doc/ru/step-by-step/laas-return.md
  - https://yandex.com/dev/market/partner-api/doc/zh/step-by-step/laas-return.md
  - href: zh/step-by-step/laas-return.md
    type: text/markdown
    title: Markdown version
  - href: ../llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com/dev/market/partner-api/doc/zh/llms.txt


# 使用LaaS退款

在帮助下 Yandex Market API 您可以接收、创建和取消退款。


## 创建退款 {#create}

<!-- source: zh/_includes/mermaid/create-return.md -->
```mermaid
%%{
  init: {
    'theme': 'base',
    'themeVariables': {
      'primaryColor': '#FDF3E8',
      'primaryTextColor': '#000000',
      'primaryBorderColor': '#BA9C80',
      'lineColor': '#BA9C80',
      'secondaryColor': '#94E1C4',
      'tertiaryColor': '#F84E57',
      'noteBkgColor': '#FED58D'
    }
  }
}%%

sequenceDiagram
    participant Merchant as 您的店铺
    participant Market as Yandex Market

    opt
        rect rgb(251, 243, 232)
            note right of Merchant: 可选步骤
            note right of Merchant: 获取自提点列表
            Merchant ->> Market: POST v1/businesses/{businessId}/logistics-points
            Market -->> Merchant: OK: 自提点列表及其标识符。
        end
    end

    rect rgb(251, 243, 232)
        note right of Merchant: 检查自提点是否适合指定商品的退货
        Merchant ->> Market: 自提点标识符和商品<br>POST v1/campaigns/{campaignId}/return-delivery-options
        Market -->> Merchant: OK: 合适的自提点。
    end

    rect rgb(251, 243, 232)
        note right of Merchant: 创建退货
        Merchant ->>+ Market: POST v1/campaigns/{campaignId}/returns/create
        Market ->> Market: 创建退货。
        Market -->>- Merchant: OK: 退货标识符。
    end
```
<!-- endsource: zh/_includes/mermaid/create-return.md -->


1. 如有必要，请使用该方法索取接送点列表 [POST v1/businesses/{businessId}/logistics-points](https://yandex.com/dev/market/partner-api/doc/zh/reference/logistic-points/getLogisticPoints.md). 参数 `features` 与值 `RETURN_ALLOWED` 对于那些接受退款的PVZ，它将被退还。

    定期请求这些信息，以保持商店系统中的最新信息。 例如，每天一次。

1. 检查取件点是否适合退回指定的物品。 要做到这一点，在方法 [POST v1/campaigns/{campaignId}/return-delivery-options](https://yandex.com/dev/market/partner-api/doc/zh/reference/delivery-options/getReturnDeliveryOptions.md) 发送货物和接受退款的提货点的Id（有属性） `RETURN_ALLOWED`).

1. 创建退款 — [POST v1/campaigns/{campaignId}/returns/create](https://yandex.com/dev/market/partner-api/doc/zh/reference/returns/createReturn.md).


## 取消退款 {#cancel}

{% note tip "在类似情况下使用此方法。" %}

您已经创建了一个退款，其中您指定了3个项目。 但买家改变了主意，决定只返回2。 取消退款并创建一个新的。

{% endnote %}


<!-- source: zh/_includes/mermaid/cancel-return.md -->
```mermaid
%%{
  init: {
    'theme': 'base',
    'themeVariables': {
      'primaryColor': '#FDF3E8',
      'primaryTextColor': '#000000',
      'primaryBorderColor': '#BA9C80',
      'lineColor': '#BA9C80',
      'secondaryColor': '#94E1C4',
      'tertiaryColor': '#F84E57',
      'noteBkgColor': '#FED58D'
    }
  }
}%%

sequenceDiagram
    participant Merchant as 您的店铺
    participant Market as Yandex Market

    rect rgb(251, 243, 232)
        note right of Merchant: 取消退货
        Merchant ->>+ Market: POST v2/campaigns/{campaignId}/returns/cancel
        Market ->> Market: 启动退货取消操作<br>。
        Market -->>- Merchant: OK: 操作标识符。
    end

    rect rgb(251, 243, 232)
        note right of Merchant: 检查操作状态
        Merchant ->> Market: 操作标识符<br>POST v2/businesses/{businessId}/operations
        Market -->> Merchant: OK: 操作信息。
    end
```
<!-- endsource: zh/_includes/mermaid/cancel-return.md -->

1. 启动取消退款的操作 — [POST v1/campaigns/{campaignId}/returns/cancel](https://yandex.com/dev/market/partner-api/doc/zh/reference/returns/cancelReturn.md).

1. 使用方法检查运行状态 [POST v1/businesses/{businessId}/operations](https://yandex.com/dev/market/partner-api/doc/zh/reference/operations/getOperations.md).