---
metadata:
  - name: generator
    content: Diplodoc Platform v5.52.0
alternate:
  - https://yandex.com/dev/market/partner-api/doc/en/step-by-step/goods-feedback.md
  - https://yandex.com/dev/market/partner-api/doc/ru/step-by-step/goods-feedback.md
  - https://yandex.com/dev/market/partner-api/doc/zh/step-by-step/goods-feedback.md
  - href: zh/step-by-step/goods-feedback.md
    type: text/markdown
    title: Markdown version
  - href: ../llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com/dev/market/partner-api/doc/zh/llms.txt

# 产品回顾

Yandex Market API 允许您接收产品评论和评论，以及添加、编辑和删除商店评论。

## 获取产品评论 {#all-feedbacks}

{% note tip "启用API通知" %}

燕基科斯.Market会向您发送请求。 [POST 通知书](https://yandex.com/dev/market/partner-api/doc/zh/push-notifications/reference/sendNotification.md) 当有一个新的审查。

[如何使用通知](https://yandex.com/dev/market/partner-api/doc/zh/push-notifications/index.md)

{% endnote %}

<!-- source: zh/_includes/mermaid/all-goods-feedbacks.md -->
```mermaid
%%{
  init: {
    'theme': 'base',
    'themeVariables': {
      'primaryColor': '#FDF3E8',
      'primaryTextColor': '#000000',
      'primaryBorderColor': '#BA9C80',
      'lineColor': '#BA9C80',
      'secondaryColor': '#94E1C4',
      'tertiaryColor': '#F84E57',
      'noteBkgColor': '#FED58D'
    }
  }
}%%

sequenceDiagram
    participant Merchant as 您的商店
    participant Market as Yandex Market

    rect rgb(251, 243, 232)
        note right of Merchant: 获取卖家商品评价
        Merchant ->>+ Market: 商家ID<br>POST v2/businesses/{businessId}/goods-feedback
        Market -->> Merchant: OK: 卖家商品评价
    end
```
<!-- endsource: zh/_includes/mermaid/all-goods-feedbacks.md -->

通过请求获得对卖方产品的反馈 [POST v2/businesses/{businessId}/goods-feedback](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/getGoodsFeedbacks.md). 返回某些产品的评论，在参数中 `offerIds` 发送他们的Id。 

结果逐页返回，一页包含不超过50条评论。

## 获得需要回答的反馈 {#need-reaction-feedbacks}

<!-- source: zh/_includes/mermaid/need-reaction-feedbacks.md -->
```mermaid
%%{
  init: {
    'theme': 'base',
    'themeVariables': {
      'primaryColor': '#FDF3E8',
      'primaryTextColor': '#000000',
      'primaryBorderColor': '#BA9C80',
      'lineColor': '#BA9C80',
      'secondaryColor': '#94E1C4',
      'tertiaryColor': '#F84E57',
      'noteBkgColor': '#FED58D'
    }
  }
}%%

sequenceDiagram
    participant Merchant as 您的店铺
    participant Market as Yandex Market

    rect rgb(251, 243, 232)
        note right of Merchant: 获取需要回复的评论
        Merchant ->>+ Market: 账户ID<br>及参数reactionStatus中的NEED_REACTION值<br>POST v2/businesses/{businessId}/goods-feedback
        Market -->> Merchant: OK: 需要回复的评论。

        alt 回复评论
            Merchant ->>+ Market: 评论ID及回复内容<br>POST v2/businesses/{businessId}/goods-feedback/comments/update
            Market ->> Market: 添加<br>评论回复。
            Market -->>- Merchant: OK: 已添加回复的信息。
        else 忽略评论回复
            Merchant ->>+ Market: 评论ID<br>POST v2/businesses/{businessId}/goods-feedback/skip-reaction
            Market ->> Market: 移除评论的NEED_REACTION<br>状态。
            Market -->>- Merchant: OK
    end
end
```
<!-- endsource: zh/_includes/mermaid/need-reaction-feedbacks.md -->

获得你需要回应的反馈 [POST v2/businesses/{businessId}/goods-feedback](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/getGoodsFeedbacks.md)，其中传递值 `NEED_REACTION` 在参数中 `reactionStatus`.

状况 `NEED_REACTION` 在您回复评论或跳过评论后，它将被删除。 如果作者更改了审核，则状态 `NEED_REACTION` 它会再次出现。

要发表评论，请在请求中发送要响应的评论的ID和响应的文本。 [POST v2/businesses/{businessId}/goods-feedback/comments/update](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/updateGoodsFeedbackComment.md).

如果您不想回复评论，请跳过它。 — 在请求中传递审核ID。 [POST v2/businesses/{businessId}/goods-feedback/skip-reaction](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/skipGoodsFeedbacksReaction.md).

## 获取产品评论 {#all-comments}

{% note tip "启用API通知" %}

燕基科斯.Market会向您发送请求。 [POST 通知书](https://yandex.com/dev/market/partner-api/doc/zh/push-notifications/reference/sendNotification.md) 出现新注释时。

[如何使用通知](https://yandex.com/dev/market/partner-api/doc/zh/push-notifications/index.md)

{% endnote %}

如果您已经知道审核Id，请跳过获取它们的步骤。

<!-- source: zh/_includes/mermaid/all-goods-comments.md -->
```mermaid
%%{
  init: {
    'theme': 'base',
    'themeVariables': {
      'primaryColor': '#FDF3E8',
      'primaryTextColor': '#000000',
      'primaryBorderColor': '#BA9C80',
      'lineColor': '#BA9C80',
      'secondaryColor': '#94E1C4',
      'tertiaryColor': '#F84E57',
      'noteBkgColor': '#FED58D'
    }
  }
}%%

sequenceDiagram
    participant Merchant as 您的店铺
    participant Market as Yandex Market

    rect rgb(251, 243, 232)
        note right of Merchant: 获取卖家商品评价
        Merchant ->>+ Market: 商家ID<br>POST v2/businesses/{businessId}/goods-feedback
        Market -->> Merchant: OK: 卖家商品评价
    end

    rect rgb(251, 243, 232)
        note right of Merchant: 获取评价的评论
        Merchant ->>+ Market: 评价ID<br>POST v2/businesses/{businessId}/goods-feedback/comments
        Market -->> Merchant: OK: 评价的评论
    end
```
<!-- endsource: zh/_includes/mermaid/all-goods-comments.md -->

1. 通过请求获得对卖方产品的反馈 [POST v2/businesses/{businessId}/goods-feedback](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/getGoodsFeedbacks.md).
2. 在请求中传递审核ID。 [POST v2/businesses/{businessId}/goods-feedback/comments](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/getGoodsFeedbackComments.md) 查看对此评论的评论。

结果逐页返回，一页包含不超过50条评论。

## 发送对审查的响应 {#feedback-answer}

如果您已经知道审核Id，请跳过获取它们的步骤。

<!-- source: zh/_includes/mermaid/goods-feedback-answer.md -->
```mermaid
%%{
  init: {
    'theme': 'base',
    'themeVariables': {
      'primaryColor': '#FDF3E8',
      'primaryTextColor': '#000000',
      'primaryBorderColor': '#BA9C80',
      'lineColor': '#BA9C80',
      'secondaryColor': '#94E1C4',
      'tertiaryColor': '#F84E57',
      'noteBkgColor': '#FED58D'
    }
  }
}%%

sequenceDiagram
    participant Merchant as 您的商店
    participant Market as Yandex Market

    rect rgb(251, 243, 232)
        note right of Merchant: 获取卖家商品评价
        Merchant ->>+ Market: 商家ID<br>POST v2/businesses/{businessId}/goods-feedback
        Market -->> Merchant: OK: 卖家商品评价。
    end

    rect rgb(251, 243, 232)
        note right of Merchant: 回复评价
        Merchant ->>+ Market: 评价ID和回复内容<br>POST v2/businesses/{businessId}/goods-feedback/comments/update
        Market ->> Market: 添加<br>评价回复。
        Market -->>- Merchant: OK: 已添加的回复信息。
    end
```
<!-- endsource: zh/_includes/mermaid/goods-feedback-answer.md -->

1. 通过请求获得对卖方产品的反馈 [POST v2/businesses/{businessId}/goods-feedback](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/getGoodsFeedbacks.md).
2. 在请求中发送要响应的审核的ID和响应的文本。 [POST v2/businesses/{businessId}/goods-feedback/comments/update](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/updateGoodsFeedbackComment.md).

## 向家长的评论发送回复 {#comment-answer}

如果您已经知道评论和评论的Id，请跳过获取它们的步骤。

<!-- source: zh/_includes/mermaid/goods-feedback-comment-answer.md -->
```mermaid
%%{
  init: {
    'theme': 'base',
    'themeVariables': {
      'primaryColor': '#FDF3E8',
      'primaryTextColor': '#000000',
      'primaryBorderColor': '#BA9C80',
      'lineColor': '#BA9C80',
      'secondaryColor': '#94E1C4',
      'tertiaryColor': '#F84E57',
      'noteBkgColor': '#FED58D'
    }
  }
}%%

sequenceDiagram
    participant Merchant as 您的店铺
    participant Market as Yandex Market

    rect rgb(251, 243, 232)
        note right of Merchant: 获取卖家商品评价
        Merchant ->>+ Market: 商家ID<br>POST v2/businesses/{businessId}/goods-feedback
        Market -->> Merchant: OK: 卖家商品评价。
    end

    rect rgb(251, 243, 232)
        note right of Merchant: 获取评价的评论
        Merchant ->>+ Market: 评价ID<br>POST v2/businesses/{businessId}/goods-feedback/comments
        Market -->> Merchant: OK: 评价的评论。
    end

    rect rgb(251, 243, 232)
        note right of Merchant: 回复评论
        Merchant ->>+ Market: 父评论ID和回复内容<br>POST v2/businesses/{businessId}/goods-feedback/comments/update
        Market ->> Market: 添加<br>评论。
        Market -->>- Merchant: OK: 已添加评论的信息。
    end
```
<!-- endsource: zh/_includes/mermaid/goods-feedback-comment-answer.md -->

1. 通过请求获得对卖方产品的反馈 [POST v2/businesses/{businessId}/goods-feedback](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/getGoodsFeedbacks.md).
2. 在请求中传递审核ID。 [POST v2/businesses/{businessId}/goods-feedback/comments](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/getGoodsFeedbackComments.md) 查看对此评论的评论。
3. 在请求中发送要响应的父注释的ID和响应的文本。 [POST v2/businesses/{businessId}/goods-feedback/comments/update](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/updateGoodsFeedbackComment.md).

## 编辑您的评论 {#edit}

{% note info "是否可以更改评论？" %}

参数 `canModify` 在请求 [POST v2/businesses/{businessId}/goods-feedback/comments/update](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/updateGoodsFeedbackComment.md) 指示卖方是否可以更改注释。

{% endnote %}

如果您已经知道评论和评论的Id，请跳过获取它们的步骤。

<!-- source: zh/_includes/mermaid/goods-feedback-edit-answer.md -->
```mermaid
%%{
  init: {
    'theme': 'base',
    'themeVariables': {
      'primaryColor': '#FDF3E8',
      'primaryTextColor': '#000000',
      'primaryBorderColor': '#BA9C80',
      'lineColor': '#BA9C80',
      'secondaryColor': '#94E1C4',
      'tertiaryColor': '#F84E57',
      'noteBkgColor': '#FED58D'
    }
  }
}%%

sequenceDiagram
    participant Merchant as 您的商店
    participant Market as Yandex Market

    rect rgb(251, 243, 232)
        note right of Merchant: 获取卖家商品评价
        Merchant ->>+ Market: 商家ID<br>POST v2/businesses/{businessId}/goods-feedback
        Market -->> Merchant: OK: 卖家商品评价。
    end

    rect rgb(251, 243, 232)
        note right of Merchant: 获取评论ID
        Merchant ->>+ Market: 评价ID<br>POST v2/businesses/{businessId}/goods-feedback/comments
        Market -->> Merchant: OK: 评论ID。
    end

    rect rgb(251, 243, 232)
        note right of Merchant: 修改评论
        Merchant ->>+ Market: 评论ID和新文本<br>POST v2/businesses/{businessId}/goods-feedback/comments/update
        Market ->> Market: 修改<br>评论。
        Market -->>- Merchant: OK: 修改后的评论信息。
    end
```
<!-- endsource: zh/_includes/mermaid/goods-feedback-edit-answer.md -->

1. 通过请求获得对卖方产品的反馈 [POST v2/businesses/{businessId}/goods-feedback](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/getGoodsFeedbacks.md).
2. 在请求中传递审核ID。 [POST v2/businesses/{businessId}/goods-feedback/comments](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/getGoodsFeedbackComments.md) 以找出需要更改的注释的ID。
3. 发送此注释的ID和请求中的新文本。 [POST v2/businesses/{businessId}/goods-feedback/comments/update](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/updateGoodsFeedbackComment.md).

## 跳过对评论的反应 {#skip-answer}

传输的评论具有参数 `needReaction` 会取值 `false` 在获得所有评论的方法 [POST v2/businesses/{businessId}/goods-feedback](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/getGoodsFeedbacks.md).

如果您已经知道审核Id，请跳过获取它们的步骤。

<!-- source: zh/_includes/mermaid/goods-feedback-skip-answer.md -->
```mermaid
%%{
  init: {
    'theme': 'base',
    'themeVariables': {
      'primaryColor': '#FDF3E8',
      'primaryTextColor': '#000000',
      'primaryBorderColor': '#BA9C80',
      'lineColor': '#BA9C80',
      'secondaryColor': '#94E1C4',
      'tertiaryColor': '#F84E57',
      'noteBkgColor': '#FED58D'
    }
  }
}%%

sequenceDiagram
    participant Merchant as 您的店铺
    participant Market as Yandex Market

    rect rgb(251, 243, 232)
        note right of Merchant: 获取卖家商品评价
        Merchant ->>+ Market: 商家ID<br>POST v2/businesses/{businessId}/goods-feedback
        Market -->> Merchant: OK: 卖家商品评价
    end

    rect rgb(251, 243, 232)
        note right of Merchant: 忽略评价回复
        Merchant ->>+ Market: 评价ID<br>POST v2/businesses/{businessId}/goods-feedback/skip-reaction
        Market ->> Market: 将参数<br>needReaction改为false
        Market -->>- Merchant: OK
    end
```
<!-- endsource: zh/_includes/mermaid/goods-feedback-skip-answer.md -->

1. 通过请求获得对卖方产品的反馈 [POST v2/businesses/{businessId}/goods-feedback](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/getGoodsFeedbacks.md).
2. 传递您不想在请求中回复的评论的Id。 [POST v2/businesses/{businessId}/goods-feedback/skip-reaction](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/skipGoodsFeedbacksReaction.md).

如果作者更改了审核，则状态 `NEED_REACTION` 它会再次出现。

## 删除您的评论 {#delete}

{% note info "我可以删除评论吗？" %}

参数 `canModify` 在请求 [POST v2/businesses/{businessId}/goods-feedback/comments/update](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/updateGoodsFeedbackComment.md) 指示卖家是否可以删除评论。

{% endnote %}

如果您已经知道评论和评论的Id，请跳过获取它们的步骤。

<!-- source: zh/_includes/mermaid/goods-feedback-delete-answer.md -->
```mermaid
%%{
  init: {
    'theme': 'base',
    'themeVariables': {
      'primaryColor': '#FDF3E8',
      'primaryTextColor': '#000000',
      'primaryBorderColor': '#BA9C80',
      'lineColor': '#BA9C80',
      'secondaryColor': '#94E1C4',
      'tertiaryColor': '#F84E57',
      'noteBkgColor': '#FED58D'
    }
  }
}%%

sequenceDiagram
    participant Merchant as 您的店铺
    participant Market as Yandex Market

    rect rgb(251, 243, 232)
        note right of Merchant: 获取卖家商品评价
        Merchant ->>+ Market: 商家ID<br>POST v2/businesses/{businessId}/goods-feedback
        Market -->> Merchant: OK: 卖家商品评价
    end

    rect rgb(251, 243, 232)
        note right of Merchant: 获取评论ID
        Merchant ->>+ Market: 评价ID<br>POST v2/businesses/{businessId}/goods-feedback/comments
        Market -->> Merchant: OK: 评论ID
    end

    rect rgb(251, 243, 232)
        note right of Merchant: 删除评论
        Merchant ->>+ Market: 评论ID<br>POST v2/businesses/{businessId}/goods-feedback/comments/delete
        Market ->> Market: 删除<br>评论
        Market -->>- Merchant: OK
    end
```
<!-- endsource: zh/_includes/mermaid/goods-feedback-delete-answer.md -->

1. 通过请求获得对卖方产品的反馈 [POST v2/businesses/{businessId}/goods-feedback](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/getGoodsFeedbacks.md).
2. 在请求中传递审核ID。 [POST v2/businesses/{businessId}/goods-feedback/comments](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/getGoodsFeedbackComments.md) 以找出要删除的注释的ID。
3. 在请求中传递此注释的ID。 [POST v2/businesses/{businessId}/goods-feedback/comments/delete](https://yandex.com/dev/market/partner-api/doc/zh/reference/goods-feedback/deleteGoodsFeedbackComment.md).