---
metadata:
  - name: generator
    content: Diplodoc Platform v5.52.0
alternate:
  - https://yandex.com/dev/market/partner-api/doc/en/_auto/scopes_summary/pages/communication.md
  - https://yandex.com/dev/market/partner-api/doc/ru/_auto/scopes_summary/pages/communication.md
  - https://yandex.com/dev/market/partner-api/doc/zh/_auto/scopes_summary/pages/communication.md
  - href: en/_auto/scopes_summary/pages/communication.md
    type: text/markdown
    title: Markdown version
  - href: ../../../llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com/dev/market/partner-api/doc/en/llms.txt

# Customer communication

The name of the access in the OpenAPI specification: communication.

## Reports and documents

#|
|| **Method** | **Method description** ||
||
[POST v2/reports/goods-feedback/generate](https://yandex.com/dev/market/partner-api/doc/en/reference/reports/generateGoodsFeedbackReport.md)
|
Product Reviews Report
||
|#

## Product Reviews

#|
|| **Method** | **Method description** ||
||
[POST v2/businesses/{businessId}/goods-feedback](https://yandex.com/dev/market/partner-api/doc/en/reference/goods-feedback/getGoodsFeedbacks.md)
|
Getting reviews of the seller's products
||
||
[POST v1/businesses/{businessId}/goods-feedback-advertiser](https://yandex.com/dev/market/partner-api/doc/en/reference/goods-feedback/getGoodsFeedbacksUrbanads.md)
|
Getting product reviews for advertisers
||
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[POST v2/businesses/{businessId}/goods-feedback/comments](https://yandex.com/dev/market/partner-api/doc/en/reference/goods-feedback/getGoodsFeedbackComments.md)
|
Getting comments on a review
||
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[POST v2/businesses/{businessId}/goods-feedback/comments/update](https://yandex.com/dev/market/partner-api/doc/en/reference/goods-feedback/updateGoodsFeedbackComment.md)
|
Adding a new or changing a created comment
||
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[POST v2/businesses/{businessId}/goods-feedback/skip-reaction](https://yandex.com/dev/market/partner-api/doc/en/reference/goods-feedback/skipGoodsFeedbacksReaction.md)
|
Skipping reactions to reviews
||
||
[POST v2/businesses/{businessId}/goods-feedback/comments/delete](https://yandex.com/dev/market/partner-api/doc/en/reference/goods-feedback/deleteGoodsFeedbackComment.md)
|
Deleting a review comment
||
|#

## Questions and answers about products

#|
|| **Method** | **Method description** ||
||
[POST v1/businesses/{businessId}/goods-questions](https://yandex.com/dev/market/partner-api/doc/en/reference/goods-questions/getGoodsQuestions.md)
|
Getting questions about the seller's products
||
||
[POST v1/businesses/{businessId}/goods-questions/answers](https://yandex.com/dev/market/partner-api/doc/en/reference/goods-questions/getGoodsQuestionAnswers.md)
|
Getting answers to a question
||
||
[POST v1/businesses/{businessId}/goods-questions/update](https://yandex.com/dev/market/partner-api/doc/en/reference/goods-questions/updateGoodsQuestionTextEntity.md)
|
Creating, editing, and deleting a response or comment
||
|#

## Chats

#|
|| **Method** | **Method description** ||
||
[POST v2/businesses/{businessId}/chats/history](https://yandex.com/dev/market/partner-api/doc/en/reference/chats/getChatHistory.md)
|
Getting the chat message history
||
|| [GET v2/businesses/{businessId}/chat](https://yandex.com/dev/market/partner-api/doc/en/reference/chats/getChat.md) | Getting a chat by ID ||
||
[POST v2/businesses/{businessId}/chats](https://yandex.com/dev/market/partner-api/doc/en/reference/chats/getChats.md)
|
Getting available chats
||
||
[GET v2/businesses/{businessId}/chats/message](https://yandex.com/dev/market/partner-api/doc/en/reference/chats/getChatMessage.md)
|
Receiving a message in a chat
||
||
[POST v2/businesses/{businessId}/chats/new](https://yandex.com/dev/market/partner-api/doc/en/reference/chats/createChat.md)
|
Creating a new chat with a customer
||
||
[POST v2/businesses/{businessId}/chats/message](https://yandex.com/dev/market/partner-api/doc/en/reference/chats/sendMessageToChat.md)
|
Sending a message to a chat
||
||
[POST v2/businesses/{businessId}/chats/file/send](https://yandex.com/dev/market/partner-api/doc/en/reference/chats/sendFileToChat.md)
|
Sending a file to a chat
||
|#

## Viewing additional information {#common}

#|
|| **Method** | **Method description** ||
|| [GET v2/campaigns](https://yandex.com/dev/market/partner-api/doc/en/reference/campaigns/getCampaigns.md) | User's Store List ||
|| [GET v2/campaigns/{campaignId}](https://yandex.com/dev/market/partner-api/doc/en/reference/campaigns/getCampaign.md) | Store Information ||
||
[POST v2/businesses/{businessId}/settings](https://yandex.com/dev/market/partner-api/doc/en/reference/businesses/getBusinessSettings.md)
|
Cabinet Settings
||
||
[GET v2/campaigns/{campaignId}/settings](https://yandex.com/dev/market/partner-api/doc/en/reference/campaigns/getCampaignSettings.md)
|
Store Settings
||
|| [POST v2/categories/tree](https://yandex.com/dev/market/partner-api/doc/en/reference/categories/getCategoriesTree.md) | The category tree ||
||
[POST v1/businesses/{businessId}/operations](https://yandex.com/dev/market/partner-api/doc/en/reference/operations/getOperations.md)
|
Getting operation statuses
||
||
[GET v2/reports/info/{reportId}](https://yandex.com/dev/market/partner-api/doc/en/reference/reports/getReportInfo.md)
|
Getting a given report or document
||
||
[GET v2/warehouses](https://yandex.com/dev/market/partner-api/doc/en/reference/warehouses/getFulfillmentWarehouses.md)
|
Ids of the Market's fulfillment warehouses
||
||
[POST v2/auth/token](https://yandex.com/dev/market/partner-api/doc/en/reference/auth/getAuthTokenInfo.md)
|
Getting information about the authorization token
||
||
[GET v2/delivery/services](https://yandex.com/dev/market/partner-api/doc/en/reference/delivery-services/getDeliveryServices.md)
|
Directory of delivery services
||
||
[POST v1/businesses/{businessId}/logistics-points](https://yandex.com/dev/market/partner-api/doc/en/reference/logistic-points/getLogisticPoints.md)
|
Getting points on the Market
||
||
[POST v2/regions/countries](https://yandex.com/dev/market/partner-api/doc/en/reference/regions/getRegionsCodes.md)
|
List of valid country codes
||
|| [GET v2/regions](https://yandex.com/dev/market/partner-api/doc/en/reference/regions/searchRegionsByName.md) | Search for regions by their name ||
||
[GET v2/regions/{regionId}](https://yandex.com/dev/market/partner-api/doc/en/reference/regions/searchRegionsById.md)
|
Information about the region
||
||
[GET v2/regions/{regionId}/children](https://yandex.com/dev/market/partner-api/doc/en/reference/regions/searchRegionChildren.md)
|
Information about child regions
||
|#
