Status description
Status | Description |
---|---|
new |
New claim. |
estimating |
The claim is being estimated (selection of the vehicle type according to the shipment parameters and cost calculation). |
estimating_failed |
The claim could not be estimated. The reason can be seen in error_messages in the response to the /info operation. |
ready_for_approval |
The claim has been successfully estimated and is awaiting confirmation from the client. |
accepted |
The claim is confirmed by the client. |
performer_lookup |
The claim is accepted for processing. Intermediate status before creation of order. |
performer_draft |
Looking for a courier. |
performer_found |
A courier was found and is driving to point A. |
performer_not_found * |
A courier couldn't be found. Try again after a while. |
pickup_arrived |
The courier arrived at point A. |
ready_for_pickup_confirmation |
The courier is waiting for the sender to provide the confirmation code. |
pickuped |
The courier picked up the item. |
pay_waiting |
The order is waiting for payment (relevant for payment upon receipt). |
delivery_arrived |
The courier arrived at point B. |
ready_for_delivery_confirmation |
The courier is waiting for the recipient to provide the confirmation code. |
delivered * |
The courier delivered the item. |
delivered_finish |
Order is completed. |
returning |
The courier had to return the item and is driving to the return point. |
return_arrived |
The courier arrived at the return point. |
ready_for_return_confirmation |
The courier is at the return point and is waiting for the confirmation code. |
returned |
The courier returned the item. |
returned_finish * |
Order is completed. |
cancelled * |
The order was canceled by the client for free. |
cancelled_with_payment * |
The order was canceled by the client for a fee (the courier had already arrived). |
cancelled_by_taxi * |
The courier canceled the order (before picking up the item). |
cancelled_with_items_on_hands * |
The client canceled the claim for a fee without the need to return the item (the claim was created with the optional_return flag). |
failed * |
An error occurred while processing the order and further execution is not possible. |
Status | Description |
---|---|
new |
New claim. |
estimating |
The claim is being estimated (selection of the vehicle type according to the shipment parameters and cost calculation). |
estimating_failed |
The claim could not be estimated. The reason can be seen in error_messages in the response to the /info operation. |
ready_for_approval |
The claim has been successfully estimated and is awaiting confirmation from the client. |
accepted |
The claim is confirmed by the client. |
performer_lookup |
The claim is accepted for processing. Intermediate status before creation of order. |
performer_draft |
Looking for a courier. |
performer_found |
A courier was found and is driving to point A. |
performer_not_found * |
A courier couldn't be found. Try again after a while. |
pickup_arrived |
The courier arrived at point A. |
ready_for_pickup_confirmation |
The courier is waiting for the sender to provide the confirmation code. |
pickuped |
The courier picked up the item. |
pay_waiting |
The order is waiting for payment (relevant for payment upon receipt). |
delivery_arrived |
The courier arrived at point B. |
ready_for_delivery_confirmation |
The courier is waiting for the recipient to provide the confirmation code. |
delivered * |
The courier delivered the item. |
delivered_finish |
Order is completed. |
returning |
The courier had to return the item and is driving to the return point. |
return_arrived |
The courier arrived at the return point. |
ready_for_return_confirmation |
The courier is at the return point and is waiting for the confirmation code. |
returned |
The courier returned the item. |
returned_finish * |
Order is completed. |
cancelled * |
The order was canceled by the client for free. |
cancelled_with_payment * |
The order was canceled by the client for a fee (the courier had already arrived). |
cancelled_by_taxi * |
The courier canceled the order (before picking up the item). |
cancelled_with_items_on_hands * |
The client canceled the claim for a fee without the need to return the item (the claim was created with the optional_return flag). |
failed * |
An error occurred while processing the order and further execution is not possible. |
* Final delivery status. Further order execution is impossible. Try creating a new claim if necessary.