--- metadata: - name: generator content: Diplodoc Platform v5.52.0 alternate: - https://yandex.com/dev/games/doc/en/requirements/1/14.md - https://yandex.com/dev/games/doc/hi/requirements/1/14.md - https://yandex.com/dev/games/doc/ko/requirements/1/14.md - https://yandex.com/dev/games/doc/ru/requirements/1/14.md - https://yandex.com/dev/games/doc/tr/requirements/1/14.md - https://yandex.com/dev/games/doc/vi/requirements/1/14.md - https://yandex.com/dev/games/doc/zh/requirements/1/14.md - href: en/requirements/1/14.md type: text/markdown title: Markdown version - href: ../../llms.txt type: text/markdown title: llms.txt --- > **Documentation Index:** Fetch the complete configuration index at https://yandex.com/dev/games/doc/en/llms.txt # Technical messages {% note info "Item 1.14 of the Game Requirements" %} There are no technical messages, errors, crashes, or freezes after some time of use or during specific user actions. For example: rotating the screen, long pressing on the game field, gestures and swipes, minimizing the browser, opening ads, navigating browser history, and other ways of interaction. {% endnote %} The game must function correctly: - Load [properly](#loading). - Not [freeze](#lags), including having no dead-end screens that prevent navigation, game resumption, or restart. - Contain no [technical text](#text) or pop-up messages. - Not trigger [errors](#errors) or browser notifications. ## Game loading {#loading}
#| || **Game** | **Comment** || ||::{align="center"} ![](../../_images/requirements/1-14-technical-errors/black-screen-downloading.gif) | Game fails to load: only the game icon is visible. || || ![](../../_images/requirements/1-14-technical-errors/black-screen.gif) | Game fails to load: only a black screen is visible. || || ![](../../_images/requirements/1-14-technical-errors/console.webp) | Game fails to load, console error occurs. || || ![](../../_images/requirements/1-14-technical-errors/loads-only-after-click.gif) | Game only starts loading after clicking the screen. || || ![](../../_images/requirements/1-14-technical-errors/works-only-after-reloading.gif) | Game loads only after page refresh. || || ![](../../_images/requirements/1-14-technical-errors/crashes-after-refresh.gif) | Game crashes during loading. || || ![](../../_images/requirements/1-14-technical-errors/iOS-error.webp) | Game page fails to load on iOS. || |#
## Freezes {#lags}
#| || **Game** | **Comment** || ||::{align="center"} ![](../../_images/requirements/1-14-technical-errors/after-tab-changing-game-stops-responding.gif) | Game becomes unresponsive after switching tabs. || || ![](../../_images/requirements/1-14-technical-errors/lags-loading-to-long.gif) | Game responds slowly to clicks and stops loading. || || ![](../../_images/requirements/1-14-technical-errors/unable-to-leave-fullscreen.gif) | Unable to exit fullscreen mode. || || ![](../../_images/requirements/1-14-technical-errors/end-game-no-start-again.gif) | After game over, player reaches a dead-end screen with no option to return to menu or restart. || |#
### Freezes caused by ads {#freezes-caused-by-ads}
#| || **Game** | **Comment** || || ![](../../_images/requirements/1-14-technical-errors/after-ad-gameplay-is-blocked.gif) | After ad interaction, game becomes unresponsive to player input. || || ![](../../_images/requirements/1-14-technical-errors/ad-ruins-game.gif) | After viewing an ad, only a black screen is displayed. || |#
## Technical text {#text}
#| || **Game** | **Comment** || || ![](../../_images/requirements/1-14-technical-errors/technical-text-1.webp) | Game displays technical pop-up text: > ##(InputEventAction: action-start_game, pressed=(false)## || || ![](../../_images/requirements/1-14-technical-errors/technical-text-2.gif) | Non-game technical menu buttons appear: > ##Import Saves Export Saves Download Log Powered by Ren'Py## || || ![](../../_images/requirements/1-14-technical-errors/technical-text-3.gif) | Loading screen shows technical text: > ##const ysdk = await YaGames.init(); // Сообщаем платформе, что игра загрузилась и можно начинать играть. const ysdk = await YaGames.init(); // Сообщаем о старте геймплея. ysdk.features.GameplayAPI?.start() // Игровой процесс активен. // Сообщаем об остановке геймплея: // игрок вышел в меню, прошел уровень или планируется показ рекламы. ysdk.features.GameplayAPI?.stop()## || || ![](../../_images/requirements/1-14-technical-errors/technical-text-4.gif) | Developer technical info appears at screen bottom: > ##Service name: Учeтнaя запись, state: Connected v2.6.5. https://ww2-2-6.amt-games.com/, acc: 2a7197c5-3d81-4fc1-9a52-edbb23434354, tex: .dds, web publisher: vandex, quality: SD, ait: 822 (15.09.2023 4:11), exp: TA## || |#
## Error notifications {#errors}
#| || **Game** | **Comment** || || ![](../../_images/requirements/1-14-technical-errors/browser-notifyings.webp) | Browser notification about unsaved progress appears. || || ![](../../_images/requirements/1-14-technical-errors/error-properties-of-null.webp) | Error message pops up: > ##TypeError: Cannot set properties of null (setting 'onclick')## || || ![](../../_images/requirements/1-14-technical-errors/number-of-sdk-requests.webp) | Request limit exceeded error occurs. || || ![](../../_images/requirements/1-14-technical-errors/unity-error.webp) | Game is too resource-intensive for device, textures fail to load: > ##An error occurred running the Unity content on this page.## || |#
## Contact moderation {#forma} If you believe your game contains no technical errors and was incorrectly delisted or rejected — fill out the form below. The quality control team will review the decision and reinstate the game if the blocking was unjustified.
{% cut "Open the form" %}
{% endcut %}