--- metadata: - name: generator content: Diplodoc Platform v5.39.6 alternate: - https://yandex.com/dev/commercial/doc/en/concepts/troubleshooting.md --- > **Documentation Index:** Fetch the complete configuration index at https://yandex.com/dev/commercial/doc/en/llms.txt # Technical support If you have any problems or suggestions while using the API, please let us know. Select the category that best fits your message: [Questions about license purchasing](#how-to-buy) [Questions about using the API](#code-debug) [Bug in the API or error in the documentation](#doc-error) [Suggestions for improving the API](#new-feature) ## Questions about license purchasing {#how-to-buy} Read [frequently asked questions](https://yandex.com/dev/commercial/doc/en/concepts/faq.md). If you didn't find the answer to your question, [send it to us](mailto:paid-api-maps@yandex-team.ru?subject=Вопросы%20по%20покупке%20платной%20версии%20API) by email. ## Questions about using the API {#code-debug} If your code doesn't work or you don't know how to solve your problem: #| || ![](../_images/q_a.png) | 1\. Read the [frequently asked questions](https://yandex.com/dev/commercial/doc/en/concepts/faq.md). Perhaps your problem is already covered there. || || ![](../_images/stack-overflow.png) | 2\. Look for an answer in the [Yandex Maps API community on Stack Overflow](https://ru.stackoverflow.com/questions/tagged/yandex-maps-api) (the community is in Russian). Use tags when searching: - [yandex-maps-jsapi](https://ru.stackoverflow.com/questions/tagged/yandex-maps-jsapi) – JavaScript API. - [yandex-geocoding-api](https://ru.stackoverflow.com/questions/tagged/yandex-geocoding-api) – Geocoder HTTP API. - [yandex-places-api](https://ru.stackoverflow.com/questions/tagged/yandex-places-api) – Places HTTP API. - [yandex-static-maps-api](https://ru.stackoverflow.com/questions/tagged/yandex-static-maps-api) – Static API. If you didn't find your question on Stack Overflow, you can submit it there. Before you post a question, carefully read the article [How to ask good questions](https://ru.stackoverflow.com/help/how-to-ask). || |# {% note info %} You can also search for an answer in [Yandex Maps API club](https://yandex.ru/blog/mapsapi). This club is read-only. All technical questions should be submitted on [Stack Overflow](https://ru.stackoverflow.com/questions/tagged/yandex-maps-api). {% endnote %} ## Bug in the API or error in the documentation {#doc-error} If you find errors in the API, please let us know via the [feedback form](#feedback). If possible, provide the section of code where the error occurs. To do this, upload the code to [JSFiddle](https://jsfiddle.net/api/post/library/pure/) and save it by clicking Save in the upper-left corner. Add the resulting link to the description of the problem. If you found an error in the documentation, tell us about it via the [feedback form](#feedback). For the message subject, select "Other". Attach a screenshot if possible. ## Suggestions for improving the API {#new-feature} If you have suggestions for improving the API, you can submit them via the [feedback form](#feedback). You can also share your ideas with us in our social network groups in [VK](https://vk.com/ymapsapi) and [Facebook](https://www.facebook.com/ymapsapi/). We look forward to receiving your feedback and suggestions. ## Feedback form {#feedback} {% cut "Contact us" %} {% endcut %}