We are growing rapidly and looking for an experienced Customer Solutions/Tech Presale Manager to support our service in the CIS and MEA. This position is based in Almaty, Kazakhstan, with possible business trips to other countries.
Provide consultations, implementing product integration and managing support requests
You will provide our clients with detailed instructions on our API integration, which powers all business aspects, including customer-facing interactions. You will delve into our clients’ operational needs for a better understanding, connect various functions from the client's systems to features in our API, and manage the end-to-end integration process.
Provide application modernization expertise to support the product and technical relationships with our customers
You will collect feature requests and feedback from our customers to improve our products, collaborate closely with the product and development teams, and manage and coordinate the necessary steps to drive the implementation of new features in products.
Enhanced medical insurance begins from your first month at Yandex. It includes dental care, check-ups, emergency assistance abroad, critical illness treatment, including oncology, and accident insurance for those who engage in active leisure activities.
We cover 80% of the cost of medical insurance for children and spouses, and you cover the remaining 20%.
At Yandex, we have everything you need for continuous growth and learning: an internal educational platform, mentoring, and programs for both beginners and experienced leaders.
Moreover, at Yandex, we have internal projects where our employees share their expertise, discuss complex topics, and analyze their project cases.
At Yandex offices, we have fully equipped gyms with exercise machines, equipment, showers, and lockers for your convenience. You can work out independently or with a trainer.
At Yandex, we have a sports club and numerous sports teams. They have their leaders, group chats, and training programs. They regularly participate in running events, triathlons, the "Race of Heroes", football matches, and other competitions.
You can join existing teams or create your own.
We don't have a set start and end time for the workday — work when it's convenient for you and your team.
Work where it's most convenient for you — for example, part of the week from the office and part from home.
Insurance, kids' days at the office, gifts for children's birthdays, and check-ups for family planning.
Benefits for the purchase of housing - depending on length of service, position and review results. Operate in Russia where there are Yandex offices.
We will contact you within a week.